FL930 – Loose Caliper Mounting Bolts – 2023 Western Star 47X & 2022-2023 Western Star 49X

May 4, 2022 NHTSA CAMPAIGN NUMBER: 22V299000

Loose Caliper Mounting Bolts

Reduced brake performance can increase the risk of a crash.

 

NHTSA Campaign Number: 22V299

Manufacturer Daimler TruckseBay logo North America, LLC

Components SERVICE BRAKES, AIR

Potential Number of Units Affected 15

 

Summary

Daimler TruckseBay logo North America, LLC (DTNA) is recalling certain 2023 Western StareBay logo 47X and 2022-2023 49X Western StareBay logo vehicles. The caliper mounting bolts may loosen and detach, which can reduce brake performance.

 

Remedy

Dealers will be inspect and tighten the caliper mounting bolts, as necessary, free of charge. Owner notification letters were mailed July 1, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA’s number for this recall is FL-930.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check for Daimler Trucks North America Recalls

 


June 2022
FL930AB
NHTSA #22V-299

Subject: Western Star Brake Caliper Mounting Bolts

Models Affected: Specific model years 2022-2023 Western StareBay logo 47X and 49X vehicles manufactured December 6, 2021, through February 9, 2022.

 

General Information

Daimler Truck North America LLC (DTNA), on behalf of its wholly owned subsidiary Western StareBay logo Truck Sales, Inc., has decided that a defect that relates to motor vehicle safety exists on the vehicles mentioned above.

On certain vehicles, insufficiently torqued caliper mounting bolts may not provide adequate clamping force between the brake caliper and brake anchor plate, potentially resulting in reduced brake effectiveness, which could increase the risk of a crash.

The caliper mounting bolts will be torqued and replaced as needed.

There are approximately 15 vehicles involved in this campaign.

Additional Repairs

Dealers must complete all outstanding Recall and Field Service campaigns prior to the sale or delivery of a vehicle. A Dealer will be liable for any progressive damage that results from its failure to complete campaigns before sale or delivery of a vehicle.

Owners may be liable for any progressive damage that results from failure to complete campaigns within a reasonable time after receiving notification.

 

Work Instructions

Please refer to the attached work instructions. Prior to performing the campaign, check the vehicle for a completion sticker (Form WAR260).

 

Replacement Parts

Replacement parts are now available and can be obtained by ordering the kit and/or part number(s) listed below from your facing Parts Distribution Center.

If our records show your dealership has ordered any vehicle(s) involved in campaign number FL930, a list of the customers and vehicle identification numbers will be available on DTNAConnect. Please refer to this list when ordering parts for this recall.

Table 1 – Replacement Parts for FL930

Campaign NumberKit NumberPart DescriptionPart NumberQty. per Caliper
FL930ABN/ABOLT (M20X2.5X60)N210931 0200016 ea
WASHER-FLAT,STEEL,HARDENED,3/4 IN23-09114-0046 ea
BLANK COMPLETION STICKERWAR2601 ea

 

Work Instructions

Subject: Western Star Brake Caliper Mounting Bolts

Models Affected: Specific model years 2022-2023 Western StareBay logo 47X and 49X vehicles manufactured December 6, 2021, through February 9, 2022.

 

General Information

See Table 3 to determine the type of caliper installed on the vehicle and the page number for the instructions.

The work instructions shall be carried out on the rear calipers only.

Campaign NumberCaliper TypePage Number
FL930ABendixeBay logo Axial6
FL930BMeritoreBay logo Axial11

Table 3, Caliper Type and Instruction Page Number

 

Rear Caliper/Carrier Assembly Torque and Replacement Bendix Axial Mounted Calipers

  1. Check the base label (Form WAR259) for a completion sticker for FL930 (Form WAR260) indicating this work has been done. The base label is usually located on the passenger-side door, about 12 inches (30 cm) below the door latch. If a sticker is present for FL930, no work is needed. If there is no sticker, proceed with the next step.
  2. Park the vehicle on a level surface, shut down the engine, and set the parking brake. Chock the tires.

WARNING

Never work around or under a vehicle that is supported only by a jack. Always support the vehicle with safety stands. Jacks can slip, allowing the vehicle to fall, which could result in serious injury or death.

  1. Raise the rear axle and support it on jack stands. For detailed instructions, see Section 00.06 of the 47X & 49X workshop manual.
  2. Remove the rear wheel assembly.

NOTE: In all steps that require a torque wrench, use a snap-on torque wrench ATECH4RS600, or an equivalent, with a center to handle length of 47 inches (119 cm).

  1. Set a torque wrench to 350 lbf·ft (475 N·m) and tighten the caliper mounting bolts. If they do not turn, go to step 13. If they turn, go to step 6. Due to limited caliper bolt access, it may be necessary to use tool DDC DSNCHA018005 referenced in tool letter 18TL18. If the tool is needed, use tool DDC DSNCHA018005 only and no other tools. See Fig. 1 for a 47 in (119 cm) long wrench, see Table 4 for torque specifications.

 

WARNING

When replacing brake pads, shoes, rotors, or drums, always replace components as an axle set.

  • Always reline both sets of brakes on an axle at the same time.
  • Always replace both rotors/drums on an axle at the same time.
  • Always install the same type of linings/pads or drums/rotors on both axle ends of a single axle, and all four axle ends of a tandem axle, at the same time. Do not mix component types.

Failure to do so could cause uneven braking and loss of vehicle control, resulting in property damage, personal injury, or death.

  1. Remove the retainer pin, cotter pin, and brake pad retainer. Inspect the brake pad hardware to ensure it is in good condition. If it is, reuse the brake pad hardware. If the brake pad hardware is not in good condition, replace brake pad sets on both ends of the axle.
  2. Remove the brake pads.
  3. Remove caliper bolts.

IMPORTANT: The caliper/carriereBay logo assemblies are left and right handed. Ensure that the correct assembly (left or right) is installed on each side of the vehicle.

  1. Align the caliper/carriereBay logo assembly with the rotor by pushing the caliper against the shelf on the torque plate, then install the caliper/carriereBay logo assembly using new caliper mounting bolts. See Fig. 2.
  2. Tighten the carriereBay logo mounting bolts in two steps as follows.

10.1 Start on one side of the caliper and tighten all three bolts 20 to 60 lbf·ft (27 to 81 N·m), beginning with the inner-most bolt and moving to the outer-most bolt. Then tighten the three bolts on the other side of the caliper 20 to 60 lbf·ft (27 to 81 N·m), beginning with the inner-most bolt and moving to the outer-most bolt. See Fig. 3.

10.2 Repeat this process, increasing the torque value to 350 to 400 lbf·ft (475 to 542 N·m). If tool DDC DSNCHA018005 referenced in tool letter 18TL18 is used, see Table 5 for torque specifications.

 

Do not use a motor driven tool to tighten the manual brake adjuster nut, or use excessive force to tighten the nut. Doing so could damage the manual brake adjuster nut.

  1. Install the brake pads. Provided it is in good condition, use the brake pad hardware removed earlier.
  2. Back off the adjuster nut three clicks.
  3. Install the rear wheel assembly.
  4. Raise the rear axle, remove the jack stands, then lower the rear axle. For detailed instructions, see Section

00.06 of the 47X & 49X workshop manual.

  1. Charge the air system and check for leaks.

WARNING

Do not operate the vehicle until the brakes have been adjusted and checked for proper operation. To do so could result in inadequate or no braking ability, which could cause personal injury or death, and property damage.

  1. In a safe area, check for proper brake operation, as follows, before putting the vehicle in service.
    • Apply and release the brakes several times to check for air leaks and proper operation.
    • Perform six low-speed stops to ensure proper parts replacement and full vehicle control.
    • Immediately after doing the above stops, check the rotor temperatures. Any rotors that are significantly cooler than others indicate a lack of braking effort on those wheels. Inspect and repair as necessary. For instructions, see Group 40 of the 47X & 49X workshop manual.
  2. Clean a spot on the base label (Form WAR259). Write the recall number, FL930, on a completion sticker(Form WAR260), and attach it to the base label to indicate this recall has been completed.

 

Rear Caliper/Carrier Assembly Inspection and Installation Meritor Axial Mounted Calipers

  1. Check the base label (Form WAR259) for a completion sticker for FL930 (Form WAR260) indicating this work has been done. The base label is usually located on the passenger-side door, about 12 inches (30 cm) below the door latch. If a sticker is present for FL930, no work is needed. If there is no sticker, proceed with the next step.
  2. Park the vehicle on a level surface, shut down the engine, and set the parking brake. Chock the tires.

WARNING

Never work around or under a vehicle that is supported only by a jack. Always support the vehicle with safety stands. Jacks can slip, allowing the vehicle to fall, which could result in serious injury or death.

  1. Raise the rear axle and support it on jack stands. For detailed instructions, see Section 00.06 of the 47X & 49X workshop manual.
  2. Remove the rear wheel assembly.

NOTE: In all steps that require a torque wrench, use a snap-on torque wrench ATECH4RS600, or an equivalent, with a center to handle length of 47 inches (119 cm).

  1. Set a torque wrench to 350 lbf·ft (475 N·m) and tighten the caliper mounting bolts. If they do not turn, go to step 13. If they turn, go to step 6. Due to limited caliper bolt access, it may be necessary to use tool DDC DSNCHA018005 referenced in tool letter 18TL18. If the tool is needed, use tool DDC DSNCHA018005 only and no other tools. See Fig. 1. See Table 4 for torque specifications.

WARNING

When replacing brake pads, shoes, rotors, or drums, always replace components as an axle set.

  • Always reline both sets of brakes on an axle at the same time.
  • Always replace both rotors/drums on an axle at the same time.
  • Always install the same type of linings/pads or drums/rotors on both axle ends of a single axle, and all four axle ends of a tandem axle, at the same time. Do not mix component types.

Failure to do so could cause uneven braking and loss of vehicle control, resulting in property damage, personal injury, or death.

  1. Remove the retainer pin, cotter pin, and brake pad retainer. Inspect the brake pad hardware to ensure it is in good condition. If it is, reuse the brake pad hardware. If the brake pad hardware is not in good condition, replace brake pad sets on both ends of the axle.
  2. Remove the brake pads.
  3. Remove caliper bolts.

IMPORTANT: The caliper/carriereBay logo assemblies are left and right handed. Ensure that the correct assembly (left or right) is installed on each side of the vehicle.

NOTE: The MeritoreBay logo axial mounted caliper is similar to the BendixeBay logo axial mounted caliper shown in Fig. 2.

  1. Align the caliper/carriereBay logo assembly with the rotor by pushing the caliper against the shelf on the torque plate, then install the caliper/carriereBay logo assembly using new caliper mounting bolts.
  2. Tighten the carriereBay logo mounting bolts in two steps as follows.

10.1 Start on one side of the caliper and tighten all of the bolts 40 to 50 lbf·ft (54 to 68 N·m). Then tighten the bolts on the other side of the caliper 40 to 50 lbf·ft (54 to 68 N·m). See Fig. 3.

10.2 Repeat this process, increasing the torque value to 350 to 450 lbf·ft (475 to 610 N·m). If tool DDC DSNCHA018005 referenced in tool letter 18TL18 is used, see Table 6 for torque specifications.

Table 6, MeritoreBay logo Installation with a 47 Inch (119 cm) Torque Wrench and Tool DDC DSNCHA018005

Do not use a motor driven tool to tighten the manual brake adjuster nut, or use excessive force to tighten the nut. Doing so could damage the manual brake adjuster nut.

  1. Install the brake pads. Provided it is in good condition, use the brake pad hardware removed earlier.
  2. Back off the adjuster nut three clicks.
  3. Install the rear wheel assembly.
  4. Raise the rear axle, remove the jack stands, then lower the rear axle.
  5. Charge the air system and check for leaks.

WARNING

Do not operate the vehicle until the brakes have been adjusted and checked for proper operation. To do so could result in inadequate or no braking ability, which could cause personal injury or death, and property damage.

  1. In a safe area, check for proper brake operation, as follows, before putting the vehicle in service.

16.1 Apply and release the brakes several times to check for air leaks and proper operation.

16.2 Perform six low-speed stops to ensure proper parts replacement and full vehicle control.

16.3 Immediately after doing the above stops, check the rotor temperatures. Any rotors that are significantly cooler than others indicate a lack of braking effort on those wheels. Inspect and repair as necessary. For instructions, see Group 40 of the 47X & 49X workshop manual.

  1. Clean a spot on the base label (Form WAR259). Write the recall number, FL930, on a completion sticker(Form WAR260), and attach it to the base label to indicate this recall has been completed.

 


Chronology :

On April 14th 2022, while reviewing warranty claims on caliper mounting bolts, DTNA found a claim for one vehicle, which indicated that three caliper mounting bolts of right rear drive axle missing. DTNA notified the axle assembly supplier and promptly began a plant inspection. Recognizing that the vehicle in question was a part of a small subset of vehicles subject to a post-manufacturing suspension re-work process that involved a particular service provider removing brake caliper mounting bolts, DTNA inspected all of the other vehicles subject to that process that remained in DTNA’s possession. The inspection identified no other vehicles with an under torqued mounting bolt.

Promptly in April 22, DTNA began an extensive fact-finding investigation, during which the axle assembly supplier shared records indicating good torque values for the one vehicle found to have loose bolts. These records allowed DTNA to narrow down the suspect population to the one vehicle in question and fourteen others, subject to the same suspension re-work process that involved a particular service provider removing brake caliper mounting bolts and to determine that the issue was not systemic within DTNA’s manufacturing process.

On April 28th 22, out of an abundance of caution, DTNA decided to initiate a voluntary safety recall for vehicles identified as re-worked under this process by the particular service provider

 


3 Affected Products

Vehicles

MAKEMODELYEAR
WESTERN STAReBay logo47X2023
WESTERN STAReBay logo49X2022-2023

 


7 Associated Documents

Recall Acknowledgement

RCAK-22V299-1737.pdf 645.171KB

 


Defect Notice 573 Report

RCLRPT-22V299-6916.PDF 214.412KB

 


Defect Information Report

RMISC-22V299-9715.pdf 695.811KB

 


ISSUED Owner Notification Letter(Part 577)

RCONL-22V299-1321.pdf 144.02KB

 


Manufacturer Notices(to Dealers,etc)

RCMN-22V299-7801.pdf 147.358KB

 


Recall Quarterly Report #1, 2022-3

RCLQRT-22V299-2262.PDF 211.133KB

 


Recall Quarterly Report #2, 2022-4

RCLQRT-22V299-3315.PDF 211.236KB

 


Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V299&docType=RCL

 


 

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