Incorrect Tire Information – 2022 Utilimaster Walk-In Vans

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The Shyft Group USA, Inc. May 20, 2022 IMPORTANT SAFETY RECALL – 22V-341 This notice applies to the vehicle identification number in the label below. W1XV0B Dear Valued Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. The Shyft Group, Inc. has decided that certain 2022 model year Walk-in Van model vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 110, Tire Selection and Rims and Motor Home/Recreation Vehicle Trailer Load Carrying Capacity Information for Motor Vehicles With a GVWR of 4,536 kilograms (10,000 pounds) or Less and 49 C.F.R. 567 Certification. Noncompliance: The tire size and tire pressures on the tire placard as well as the certification label may be inaccurate. Inaccurate information on the required labels may result in over or under inflated tires and overloading of the vehicle which could increase the risk of a crash. Corrective Action: New tire and loading information placards and certification labels with the corrected information will be supplied at no charge to you. Labor Time: Replacement of the tire and loading placard may take up to ½ hour. The Shyft Group USA, Inc. What You Should Do: Call Utilimaster at 1-800-237-7806 or email your company name, shipping address and the VIN of the affected unit(s) to FVSWarranty@utilimaster.com to coordinate having our technician(s) complete the work. Leased Vehicles: The lessor must notify the lessee by first class mail within ten (10) days from receipt of their owner notification letter from the manufacturer; both for the initial notification and all subsequent notifications. Reimbursement: If you had this repair performed before you received this letter, you may be eligible to receive reimbursement for the cost of obtaining a pre-notification remedy of the problem associated with this recall. For more information contact Utilimaster at 1-800-237-7806. Reply Card: Please fill out the enclosed prepaid postcard and mail it to us if you have changed your address, sold, or traded the vehicle. If the authorized service center has failed or is unable to remedy the defect without charge and within a reasonable time, contact Utilimaster at 1-800-237-7806. You may also submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue SE, Washington, D.C. 20590 or call the Auto Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov if you feel the manufacturer has failed or is unable to remedy the defect without charge. We regret any inconvenience this service may cause you. Your safety and continued satisfaction with the quality and performance of your vehicle is of the utmost concern to us. Sincerely The Shyft Group USA, Inc.

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-341 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Shyft Group Submission Date : JUN 16, 2022 NHTSA Recall No. : 22V-341 Manufacturer Recall No. : 22-01 Manufacturer Information : Manufacturer Name : Shyft Group Address : 1541 Reynolds Road Charlotte MI 48813 Company phone : 517-543-6400 Population : Number of potentially involved : 1,826 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2022-2022 Utilimaster Walk-In Vans Vehicle Type : LIGHT VEHICLES Body Style : VAN Power Train : GAS Descriptive Information : Vehicles subject to this recall are final stage vehicles built on incomplete vehicles supplied by Mercedes on which there was a tire size change that was not communicated to Shyft. Production Dates : JAN 25, 2022 – APR 11, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : Tire size and tire pressures on the tire placard as well as the certification label may be inaccurate. FMVSS 1 : 110 – Tire selection and rims FMVSS 2 : 567 – Certification Description of the Safety Risk : Inaccurate information on the required labels may result in over or under inflated tires and overloading of the vehicle which could increase the risk of a crash. Description of the Cause : A change in tire size and tire pressures were made by the incomplete vehicle manufacturer without informing Shyft, the final stage manufacturer, of the change proactively. Identification of Any Warning that can Occur : Overloading of the vehicle could occur without warning. Involved Components : Part 573 Safety Recall Report 22V-341 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : Label Component Description : Certification Label – Part 567 Component Part Number : 03102792 Component Name 2 : Label Component Description : Tire Placard – FMVSS 110 Component Part Number : 03104514 Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : On, or near, February 25, 2022, an inquiry was submitted to engineering relating to tire placard information not matching the physical vehicle. (Specifically tire size) On March 16, tire placard information was submitted to Product Compliance however information relating to the vehicle was not. A formal investigation began. On March 30, 2022, potential errors with the certification label were discovered and confirmed to be incorrect. On April 13, a notice was sent to all Utilimaster branded sites to confirm labels contained the correct information that matches the vehicle. Confirmation from all sites but one confirmed labels were accurate. Shyft confirmed the subject population and on May 9, 2022 it determined 2 non-compliances to exist in the affected vehicles. Description of Remedy : Description of Remedy Program : Vehicles subject to this recall are within their respective warranty periods. No reimbursement plan is expected to be needed as incorrect labels would have been replaced without charge. How Remedy Component Differs from Recalled Component : Labels with correct information would include information that matches the as built tire configuration on the incomplete vehicle. Identify How/When Recall Condition was Corrected in Production : Pending Part 573 Safety Recall Report 22V-341 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Recall Schedule : Description of Recall Schedule : Shyft does not utilize dealers. Planned Dealer Notification Date : NR – NR Planned Owner Notification Date : MAY 27, 2022 – MAY 27, 2022 * NR – Not Reported

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-341 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Shyft Group Submission Date : MAY 16, 2022 NHTSA Recall No. : 22V-341 Manufacturer Recall No. : 22-01 Manufacturer Information : Manufacturer Name : Shyft Group Address : 1541 Reynolds Road Charlotte MI 48813 Company phone : 517-543-6400 Population : Number of potentially involved : 1,826 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2022-2022 Utilimaster Walk-In Vans Vehicle Type : LIGHT VEHICLES Body Style : VAN Power Train : GAS Descriptive Information : Vehicles subject to this recall are final stage vehicles built on incomplete vehicles supplied by Mercedes on which there was a tire size change that was not communicated to Shyft. Production Dates : JAN 25, 2022 – APR 11, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : Tire size and tire pressures on the tire placard as well as the certification label may be inaccurate. FMVSS 1 : 110 – Tire selection and rims FMVSS 2 : 567 – Certification Description of the Safety Risk : Inaccurate information on the required labels may result in over or under inflated tires and overloading of the vehicle which could increase the risk of a crash. Description of the Cause : A change in tire size and tire pressures were made by the incomplete vehicle manufacturer without informing Shyft, the final stage manufacturer, of the change proactively. Identification of Any Warning that can Occur : Overloading of the vehicle could occur without warning. Involved Components : Part 573 Safety Recall Report 22V-341 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : NR Component Description : NR Component Part Number : NR Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : Pending more information. Description of Remedy : Description of Remedy Program : Vehicles subject to this recall are within their respective warranty periods. No reimbursement plan is expected to be needed as incorrect labels would have been replaced without charge. How Remedy Component Differs from Recalled Component : Labels with correct information would include information that matches the as built tire configuration on the incomplete vehicle. Identify How/When Recall Condition was Corrected in Production : Pending Recall Schedule : Description of Recall Schedule : Shyft does not utilize dealers. Planned Dealer Notification Date : NR – NR Planned Owner Notification Date : MAY 27, 2022 – MAY 27, 2022 * NR – Not Reported

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-341 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Shyft Group Submission Date : JUN 16, 2022 NHTSA Recall No. : 22V-341 Manufacturer Recall No. : 22-01 Manufacturer Information : Manufacturer Name : Shyft Group Address : 1541 Reynolds Road Charlotte MI 48813 Company phone : 517-543-6400 Population : Number of potentially involved : 1,826 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2022-2022 Utilimaster Walk-In Vans Vehicle Type : LIGHT VEHICLES Body Style : VAN Power Train : GAS Descriptive Information : Vehicles subject to this recall are final stage vehicles built on incomplete vehicles supplied by Mercedes on which there was a tire size change that was not communicated to Shyft. Production Dates : JAN 25, 2022 – APR 11, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : Tire size and tire pressures on the tire placard as well as the certification label may be inaccurate. FMVSS 1 : 110 – Tire selection and rims FMVSS 2 : 567 – Certification Description of the Safety Risk : Inaccurate information on the required labels may result in over or under inflated tires and overloading of the vehicle which could increase the risk of a crash. Description of the Cause : A change in tire size and tire pressures were made by the incomplete vehicle manufacturer without informing Shyft, the final stage manufacturer, of the change proactively. Identification of Any Warning that can Occur : Overloading of the vehicle could occur without warning. Involved Components : Part 573 Safety Recall Report 22V-341 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : Label Component Description : Certification Label – Part 567 Component Part Number : 03102792 Component Name 2 : Label Component Description : Tire Placard – FMVSS 110 Component Part Number : 03104514 Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : On, or near, February 25, 2022, an inquiry was submitted to engineering relating to tire placard information not matching the physical vehicle. (Specifically tire size) On March 16, tire placard information was submitted to Product Compliance however information relating to the vehicle was not. A formal investigation began. On March 30, 2022, potential errors with the certification label were discovered and confirmed to be incorrect. On April 13, a notice was sent to all Utilimaster branded sites to confirm labels contained the correct information that matches the vehicle. Confirmation from all sites but one confirmed labels were accurate. Shyft confirmed the subject population and on May 6, 2022 it determined 2 non-compliances to exist in the affected vehicles. Description of Remedy : Description of Remedy Program : Vehicles subject to this recall are within their respective warranty periods. No reimbursement plan is expected to be needed as incorrect labels would have been replaced without charge. How Remedy Component Differs from Recalled Component : Labels with correct information would include information that matches the as built tire configuration on the incomplete vehicle. Identify How/When Recall Condition was Corrected in Production : Pending Part 573 Safety Recall Report 22V-341 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Recall Schedule : Description of Recall Schedule : Shyft does not utilize dealers. Planned Dealer Notification Date : NR – NR Planned Owner Notification Date : MAY 27, 2022 – MAY 27, 2022 * NR – Not Reported

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