Coupler Improperly Welded – 2022 Reiser WCH, LSA, LTA, L, SBS, & LATV Trailers

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IMPORTANT SAFETY RECALL SAFETY RECALL 22E-003 “This notice applies to your vehicle” 2022 Reiser Trailer Vin shown (VEHICLE IDENTIFICATION NUMBER): RE: PACIFIC TRAILER COUPLER WHATS THE ISSUE? THE COUPLER ON THE INSIDE MAY ONLY BE TACKED. WHATS AT RISK? THE COUPLER COULD FAIL COURSE OF ACTION? PLEASE SEE THE PHOTOS AND CHECK YOUR COUPLER TO VERIFY THAT THE WELD IS COMPLETE. IF YOU ARE UNABLE TO LOOK AT IT, PLEASE NOTIFY YOUR DEALER AND MAKE ARRANGMENTS TO GET IT INSPECTED. IF IT IS FOUND DEFECTIVE CONTACT YOUR DEALER TO MAKE ARRANGMENTS TO GET THE COUPLER REPLACED. Any (inspection or need replacement will be done at no charge to you) We have not and do not expect to find any defective couplers. We are just being extra cautious. Please contact us immediately. Reiser Mfg Co Inc 4571 Millrock Rd New Waterford , Oh 44445 330.846.8003 [email protected] rl\~ (a_ I:), 1 Ou,v- ~-r ~o~ i:”1,s c.,\.ts.-\-bfY'(.”‘lA A~ we.tl as u.s v i:i phG rie o..”1d e f'(\a.~l (JJQ. ~ r t: l,i ·, s os0 o..vreth .e, 4 l l Ow v..-p a.net _(\ vta l ~ h..e cv-\ led fo ~c..’? e\ C “\..\. p \.et ‘S O ll:

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-356 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Reiser Manufacturing Submission Date : MAY 19, 2022 NHTSA Recall No. : 22V-356 Manufacturer Recall No. : 22E-003 Manufacturer Information : Manufacturer Name : Reiser Manufacturing Address : 4571 Millrock Road New Waterford OH 44445 Company phone : 330-846-8003 Population : Number of potentially involved : 34 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2022-2022 REISER WCH,LSA,LTA,L,SBS,LATV Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR Descriptive Information : THE BASIS IS THAT ANY TRAILER THAT LEFT OUR FACILITY BETWEEN THE EFFECTIVE DATES THAT WE USED THIS MODEL COUPLER ON IS BEING REPORTED. THE DIFFERNCE IS THE COUPLERS ARE COMPLETELY WELDED NOT TACKED. THERE ARE 34 TRAILERS THE MAKE IS REISER ON ALL THEY ARE ALL 2022 MODEL YEAR THERE ARE: 16 MODEL WCH,14 MODEL LTA 1- MODEL L, 3 MODEL SBS Production Dates : DEC 17, 2021 – MAR 15, 2022 VIN Range 1 : Begin : 55L1C2021NN010655 End : 55L1F1429NN011693 ✔ Not sequential Description of Defect : Description of the Defect : Description of the Defect : The bottom portion of the coupler may have not been completely welded. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Description of the Safety Risk : The coupler welds could fail and may cause trailer/tow vehicle separation. Description of the Cause : The final welding operation was missed at the factory of some parts. A bin of tack welded (incomplete weld) CA-5400 couplers were mixed into other finished products Identification of Any Warning provided an inspection document, and asked to inspect for the defect. Results show actual percent defective to be less than 0.2%. Part 573 Safety Recall Report 22V-356 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 that can Occur : Identification of Any Warning that can Occur : Broken and incomplete welds will be visible on the bottom side of the coupler. An easy visual inspection will identify the problem. Involved Components : Component Name 1 : NR Component Description : NR Component Part Number : CA-5400-O, CA-5400-B Supplier Identification : Component Manufacturer Name : Pacific Trailer Products, Inc Address : 19120 SE 34th St., Suite 105 Vancouver Washington 98683 Country : United States Chronology : Chronology : The explanation is somebody accidently moved a bin of tack welded (to-be-welded) couplers into the finished products stocking. It then contaminated a few crates that were packed around the same time in July 2021. For an unrelated reason, the factory was asked to inspect all couplers in stock in the factory in late August. Some of the couplers had a slightly short weld (non functional and completely different than the recall issue) but in an abundance of caution, the factory sorted all couplers in stock.. There were about 6,000 packaged couplers in the factory. They unpacked all of them, inspected all of them, and did enhancement welding if needed. The factory didn’t see any unwelded couplers among all in stock. On October 13th we learned about the unwelded coupler defect, the factory was notified immediately and again they inspected all in stock (about 8000 pcs in stock). This time the factory was looking for any unwelded ones and they didn’t find any from inventory. Starting November 1 2021, all customers were notified of the possible defect and were asked to inspect using a inspection document provided by Pacific Trailer Products. Part 573 Safety Recall Report 22V-356 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : Description of Remedy : Description of Remedy Program : All customers were notified in writing in November 2021 and asked to sort for the defect using an inspection document provided by Pacific Trailer Products. All costs will or were reimbursed for this issue. NHTSA recall letters and process will occur in February 2022 How Remedy Component Differs from Recalled Component : How Remedy Component Differs from Recalled Component : The remedy coupler is fully welded on the bottom side. The recalled coupler is not fully welded on the bottom side Identify How/When Recall Condition was Corrected in Production : Identify How/When Recall Condition was Corrected in Production : The unwelded coupler crate was mixed in production in July 2021, after extensive sorting and inspection starting in August 2021, no incomplete welded couplers were found. An in process inspection was added to inspect for the condition immediately after the condition was identified in October 2021. Recall Schedule : Description of Recall Schedule : Description of Recall Schedule : Letters will be mailed in the February – March 2022 time frame. Planned Dealer Notification Date : FEB 01, 2022 – FEB 28, 2022 Planned Owner Notification Date : MAR 01, 2022 – MAR 31, 2022 Planned Dealer Notification Date : NR – NR Planned Owner Notification Date : NR – NR * NR – Not Reported

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