Rear Hinge Assembly Insufficiently Welded – 2019-2021 Ox Bodies Stampede, Maverick, Chisholm, Trash Body, Flat Dump, Stock Yard, Load King, Aluminum, Chipper, Chisholm Lite, Frontier, & Trailmaker Dump Bodies

May 27, 2022 NHTSA CAMPAIGN NUMBER: 22V386000

Rear Hinge Assembly Insufficiently Welded

An insufficient weld may cause the rear hinge assembly to fail, increasing the risk of an injury.

 

NHTSA Campaign Number: 22V386

Manufacturer Ox Bodies, Inc.

Components STRUCTURE

Potential Number of Units Affected 4,696

 

Summary

Ox Bodies, Inc. (Ox Bodies) is recalling certain 2019-2021 Stampede, Maverick, Chisholm, Trash Body, Flat Dump, Stock Yard, Load King, Aluminum, Chipper, Chisholm Lite, Frontier, and Trailmaker dump bodies. The weld in the rear hinge assemblies of the dump bodies may be insufficient.

 

Remedy

Ox Bodies will repair the rear hinge assembly welds, free of charge. Owner notification letters were mailed on July 15, 2022. Owners may contact Ox Bodies’ customer service at 1-205-932-5720.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 


This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Ox Bodies, Inc. has determined that a defect which relates to motor vehicle safety exists in certain replacement rear hinges outsourced from an outside supplier and used in the manufacture of Ox Bodies vehicles from June 2019 through August 2021. Our records indicate that your vehicle (identified by VIN above) may be affected. We are initiating a safety recall to address this condition.

 

REASON FOR RECALL

It has come to our attention that the rear hinge outsourced during this time and used to install the dump body to the truck frame has a potential weld defect. Should the rear hinge assembly weld fail, the body could detach and/or cause the truck to become unstable, increasing the risk of property damage, a vehicle crash without warning, and/or personal injury or death. As a result, dump bodies manufactured with this outsourced rear hinge will need to be inspected and repaired to resolve this issue.

 

WHAT WE WILL DO

Ox Bodies will repair and reinforce the hinge free of charge. The repair will take approximately two hours to complete.

 

WHAT YOU SHOULD DO

Please contact Ox Bodies (see contact information below) as soon as possible to arrange a service date to have the rear hinge assembly repaired. Ox Bodies will arrange for the repair of your vehicle without charge upon being contacted.

 

Contact Information:

Ox Bodies Service Email: [email protected]  *preferred contact method Ox Bodies Service Voice Messaging: (205) 932-8185  We will strive to respond within 48 hours.

We recommend that you immediately inspect your rear hinge assembly welds for any separation or cracking. Be sure to thoroughly clean the rear hinge assembly before inspection. If weld separation or cracking is found, do not use your vehicle and please contact Ox Bodies immediately to expedite your repair.

If you had this repair performed before you received this letter, you may be eligible to receive reimbursement for the cost of obtaining a pre-notification remedy of the problem associated with this recall.  For more information, contact Ox Bodies Warranty Department at 205-932-8148.

If a designated repair facility is unable to complete these repairs without charge and within a reasonable time, you may submit a written complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, Washington, DC 20590, or call the toll-free Vehicle Safety Hotline at 1-888-327-4236; (TTY: 1-800-424-9153); or go to http://www.safercar.gov.

Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten (10) days.

We regret any inconvenience that this action may cause you, but we are taking these steps in the interest of your safety and satisfaction with your Ox Bodies product.

 


Chronology :

March – April 2022: Ox Bodies received three reports of hinge failures during March and April 2022. These failures appeared to be the result of poor welds/weld penetration similar to conditions Ox Bodies had previously observed. (Ox Bodies’ supplier made process improvements in October/November 2020.) A review of warranty data identified 12 prior warranty claims received from March 2020 – November 2021 related to the rear hinge assembly.

April – May 20, 2022: Field and warranty data were analyzed, and the potential safety risk(s) of a failed hinge was evaluated and considered. A review of warranty data identified 12 prior warranty claims received from March 2020 – November 2021 related to the rear hinge assembly.

May 20, 2022: Based upon its evaluation of the existing data and consideration of potential safety risks, Ox Bodies decided to conduct a safety recall to repair the welds on the hinge assemblies on the subject vehicles/bodies.

To date, no injuries have been reported related to this condition.

 


36 Affected Products

Vehicles

MAKEMODELYEAR
OX BODIESALUMINIUM2019-2021
OX BODIESCHIPPER2019-2021
OX BODIESCHISHOLM2019-2021
OX BODIESCHISHOLM LITE2019-2021
OX BODIESFLAT DUMP2019-2021
OX BODIESFRONTIER2019-2021
OX BODIESLOAD KING2019-2021
OX BODIESMAVERICK2019-2021
OX BODIESSTAMPEDE2019-2021
OX BODIESSTOCK YARD2019-2021
OX BODIESTRAILMAKER2019-2021
OX BODIESTRASH BODY2019-2021

 


13 Associated Documents

Defect Notice 573 Report

RCLRPT-22V386-2859.PDF 218.921KB

 


Recall Acknowledgement

RCAK-22V386-7264.pdf 646.218KB

 


Recall 573 Report- 06/29/2022

RCLRPT-22V386-3375.PDF 219.03KB

 


Recall 573 Report-06/29/2022

RCLRPT-22V386-2405.PDF 219.03KB

 


Recall 573 Report-06/29/2022

RCLRPT-22V386-6446.PDF 219.03KB

 


Recall 573 Report- 06/29/2022

RCLRPT-22V386-7683.PDF 219.03KB

 


Recall 573 Report- 06/29/2022

RCLRPT-22V386-5823.PDF 219.03KB

 


Recall 573 Report-06/29/2022

RCLRPT-22V386-2350.PDF 219.03KB

 


Recall 573 Report- 09/08/2022

RCLRPT-22V386-4643.PDF 247.668KB

 


ISSUED Owner Notification Letter(Part 577)

RCONL-22V386-6998.pdf 234.579KB

 


Recall Quarterly Report #1, 2022-3

RCLQRT-22V386-8856.PDF 211.129KB

 


Recall Quarterly Report #2, 2022-4

RCLQRT-22V386-2295.PDF 211.225KB

 


Recall Quarterly Report #3, 2023-1

RCLQRT-22V386-5697.PDF 211.316KB

 


Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V386&docType=RCL

 


 

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