Damaged Cooktop Control Valves May Leak Gas – 2021-2022 Off Grid Expedition, Pando, & Switchback Travel Trailers

June 7, 2022 NHTSA CAMPAIGN NUMBER: 22V400000

Damaged Cooktop Control Valves May Leak Gas

A gas leak in the presence of an ignition source can increase the risk of a fire.

 

NHTSA Campaign Number: 22V400

Manufacturer Off Grid Trailers

Components EQUIPMENT

Potential Number of Units Affected 300

 

Summary

Off Grid Trailers (Off Grid) is recalling certain 2021-22 Expedition, Pando, and Switchback travel trailers equipped with certain 2-burner cooktops. The burner control valves may become damaged, causing a gas leak.

 

Remedy

Off Grid will work with Dometic to replace the cooktops, free of charge. Owner notification letters were mailed August 17, 2022. Owner’s may contact Off Grid customer service at 1-800-786-3221.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 


IMPORTANT SAFETY RECALL

This notice applies to your vehicle, within the VIN reference list attached

NHTSA Recall No. 22V400 August 16, 2022

 

Dear Off Grid Trailer Customer,

 

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.

 

Off Grid Trailers has decided that a defect, which relates to motor vehicle safety exists in certain 2021-2022 Expedition, Pando, and Switchback travel trailers equipped with certain Dometic CE99-ZF and P18022 2-burner cooktops that were manufactured between August 1, 2020, and June 30, 2021.

 

WHY DOES MY VEHICLE NEED REPAIRS?

The Problem:

The user of a recreational vehicle may become aware of the potential safety-related defect during operation of the cooktop. The burner control valve, mated directly to the control knob via the valve stem, may leak gas. This gas will leak directly into the recessed portion of the cooktop, where the knobs and ignitor are located, and may be ignited by the active burner(s).

The ignition will result in a small pilot flame directly at the control knob.

 

The Risk:

There is an increased risk of injury and fire.

 

Affected Units:

The recall population consists of cooktop models CE99-ZF and PI8022 with the affected serial numbers indicated below.

  • CE99-ZF: Cooktop with two burners and safety glass cover
    • 02093610034000001 – 02093610034000600
    • 11993610034000001 – 11993610034000510
    • 12593610034000001 – 12593610034000500
  • PI8022: Cooktop with two burners and safety glass cover
    • 11093610034600001 – 11093610034600550
    • 12393610034600001 – 12393610034600550

 

  • IF YOU OWN ONE OF THE UNITS SHOWN ABOVE, YOU MUST IMMEDIATELY SHUT THE GAS OFF AT THE RV LP TANK REGULATOR. THEREAFTER, DO NOT ATTEMPT TO USE LP GAS WITHIN THE RV UNTIL THE COOKTOP HAS BEEN REMEDIED IN ACCORDANCE WITH THIS RECALL.

 

  • DO NOT ATTEMPT TO REPAIR THESE COOKTOPS ON YOUR OWN. ANY REPAIR OR REMEDY SHOULD BE PERFORMED BY A DOMETICQUALIFIED SERVICE TECHNICIAN.

 

How do I know if my cooktop is part of the 22E021 NHTSA recall? 

  1. Find the CE99-ZF or PI8022 model number and serial numbers by locating the nameplate on the unit, underneath the cooktop, visible when the cooktop is raised (see below). To locate on your Off Grid Trailer please reference:

 

  1. If you are unsure, call 888-943-4905 or 574-389-3713 or email us at

Recall.Cooktop[email protected] to confirm that your CE99-ZF or PI8022 series cooktop is one in the population of recalled units for Recall 22E021.

 

How do I remedy my CE99-ZF or PI8022 cooktop with the Dometic remedy without cost? 

  1. Make sure you keep this notice.
  2. DO NOT ATTEMPT REPAIR ON YOUR OWN: FOLLOW THE

INSTRUCTIONS ABOVE IF YOUR UNIT IS AFFECTED BY THIS RECALL.

  1. Contact any Dometic authorized dealer/service center, call the Dometic Recall Hotline at 888- 943-4905 or 574-389-3713 or email us at

Recall.Cooktop[email protected]. They will direct you to a Service Center to have the remedy installed on your RV or Boat CE99-ZF or PI8022 cooktop so that the leak from this potential safety-related defect will not occur in the future.

 

  1. The remedy will be available for field installation at Dometic authorized service centers or participating OEM locations after May 13, 2022 and will be installed at NOT COST to you. The remedy for an affected unit will be a complete replacement of the cooktop. The Dometic Authorized Service Center will install the remedy for you. This repair will take approximately one and a half hours to complete.
  2. DO NOT ATTEMPT TO MAKE THE REPAIR YOURSELF. FAILURE TO FOLLOW THESE INSTRUCTIONS MAY CREATE A GAS LEAK THAT COULD CAUSE SERIOUS INJURY OR DEATH FROM A GAS EVENT.
  3. There is a RECALL RESPONSE CARD with each RECALL REMEDY KIT. Make sure that the service center or dealer fills in the 22E021 Cooktop Recall Response Card and sends it back to Dometic Corporation. The Recall Response Card is already set up with postage for return.

 

What if my affected CE99-ZF or PI8022 cooktop was repaired prior to the recall? 

  1. Make sure you keep this notice.
  2. Please call us at the Dometic Recall Number 888-943-4905 or 574-389-3713 or email us at Cooktop[email protected] and provide us with the serial number information for the unit, a picture of the data plate confirming the serial number as shown above and a copy of the original receipt for the repair.
  3. Reimbursement for parts and labor will be provided.

 

If YOU no longer own the RV or Boat with the CE99-ZF or PI8022 cooktop:

If you are no longer an owner of a RV or Boat that has a CE99-ZF or PI8022 cooktop, please call the Dometic Recall Number 888-943-4905 or 574-389-3713 or email

Recall.Cooktop[email protected] and provide us the name and address of the new owner, dealer, service center, or whomever you delivered the RV or RV appliance to. We would greatly appreciate you furnishing us with this information so we can follow through with notification to the subsequent owner.

 

Alternatively you can contact Off Grid Trailers as follows:

 

Website: https://offgridtrailers.com/claims/

 

Phone: 1-800-786-3221 or 1-587-570-8687 Attn: Doug Bewick

 

Mail: Off Grid Trailers 6322 Roper Rd NW, Edmonton, Alberta, Canada T6B 3P9 Attn: Doug Bewick

 

What if you have already paid for this repair?

  1. Make sure you keep this notice.
  2. Please call the Dometic Recall Number 888-943-4905 or 574-389-3713 or email Recall. Cooktop[email protected] and provide us with the serial number information for the unit, a picture of the data plate confirming the serial number as shown above and a copy of the original receipt for the repair.
  3. Reimbursement for parts and labor will be provided

 

If you are a Lessor:

Federal law requires that you forward a copy of this safety recall notice to the Lessee within 10 days

 

You may receive more than one mailing regarding Recall 22E021:

To reach as many customers as possible who own a RV or Boat with the Dometic CE99ZF or PI8022 cooktop installed, Dometic Corporation and the original equipment manufacturers of RV’s and Boats will each send notifications, which ALL pertain to the same single recall (22E021).

 

One Final Request:

Dometic Corporation appreciates your business and is committed to your safety. Before you forget, please check to see if your CE99-ZF or PI8022 cooktop is one of the models shown above and if it is in the recall population. Follow these instructions so that you remain safe, and your cooktop gets the proper remedy applied.

 

On a Personal Note:

Dometic Corporation sincerely apologizes for any inconvenience that this may have caused. We are dedicated to developing innovative products that are safe to use, serve the needs and enhance the experience of our mobile customers. Thank you for this opportunity to serve you. Sincerely,

Tyler S. See

Head of Product Safety

 

Dometic Corporation 5155 Verdant Dr.

Elkhart, IN 46516

 

On behalf of Off Grid Trailers, we apologize for any inconvenience and thank you for your attention to this safety matter.

 

Sincerely,

 

Off Grid Trailers – Customer Service and Warranty www.offgridtrailers.com

 


Chronology :

May 11 2022 Off Grid Trailers received Part 573 Safety Recall Report 22E-021 dated May 3, 2022 advising of the defect from Dometic. Dometic also supplied a list of stoves model P18022 serial numbers that were part of the recall and were shipped to Off Grid Trailers and used in our production during the dates noted above.

 


22E021 – Damaged Cooktop Control Valves May Leak Gas – Dometic 2-Burner Cooktops

 

http://oemdtc.com/8418/22e021-damaged-cooktop-control-valves-may-leak-gas-dometic-2-burner-cooktops

 


6 Affected Products

Vehicles

MAKEMODELYEAR
OFF GRID TRAILERSEXPEDITION2021-2022
OFF GRID TRAILERSPANDO2021-2022
OFF GRID TRAILERSSWITCHBACK2021-2022

 


7 Associated Documents

Recall Acknowledgement

RCAK-22V400-4128.pdf 646.058KB

 


Defect Notice 573 Report

RCLRPT-22V400-6145.PDF 215.86KB

 


Miscellaneous Document – Consumer email

RMISC-22V400-7498.pdf 226.281KB

 


Recall Quarterly Report #1, 2022-3

RCLQRT-22V400-6222.PDF 211.121KB

 


Recall Quarterly Report #2, 2022-4

RCLQRT-22V400-8634.PDF 211.225KB

 


ISSUED Owner Notification Letter(Part 577)

RCONL-22V400-0267.pdf 437.024KB

 


Recall Quarterly Report #3, 2023-1

RCLQRT-22V400-3485.PDF 211.315KB

 


Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V400&docType=RCL

 


 

SaleBestseller No. 1
Nuwave Flex Precision Induction Cooktop, 10.25” Shatter-Proof Ceramic Glass, 6.5” Heating Coil, 45 Temps from 100°F to 500°F, 3 Wattage Settings 600, 900 & 1300 Watts, Black
  • MAKE ADJUSTMENTS ON-THE-FLY – Want hotter temperature or need to cook it longer? No problem. Simply adjust on-the-fly any time. No need to start over. Flex’s intuitive digital controls are easy to operate, and the response is immediate.
  • 81 PRE-PROGRAMMED TEMPS - Select from the 6 convenient preset temperature settings or fine tune your own temperature from 100°F to 500°F in 5°F increments. You can also add or deduct cooking time at any time.
  • PRECISE TEMPERATURE CONTROL – With 81 precise temperatures at your fingertips, you can keep delicate sauces warm at 100°F to grilling a juicy steak with serious grill marks at 500°F.
  • SHATTER-RESITANT CERAMIC GLASS – The heating surface is heavy-duty shatter-resistant ceramic glass. It was rigorously tested to withstand intense heat without shattering. It is one of the safest cooktops on the market.
  • SUPERIOR TECHNOLOGY - The slim design of Flex and its patented insulation technology brings the induction heating coils closer to your cookware than the competition for faster & even heating, ensuring no hot or cold spots for optimal cooking experience.
Bestseller No. 2
Duxtop Portable Induction Cooktop, Countertop Burner Induction Hot Plate with LCD Sensor Touch 1800 Watts, Silver 9600LS BT-200DZ
  • PORTABLE INDUCTION BURNER: Duxtop induction cooktop uses 110/120 V 15 amp electrical outlet–standard in all North American homes. ETL listed and built to North American electrical standards. It is lightweight and compact for easy handling and storage
  • Choose from 20 preset power levels (100 to 1800 W) and 20 preset temperature level settings (100 °F to 460 °F). With an 83% energy efficiency, induction burner is more efficient than traditional gas or electric stoves
  • DIGITAL LCD SENSOR: Touch control panel: child safety lock keeps the cooking and timer settings from being accidentally changed once they have been set; fast boil button; keep warm button (for 1-30 minutes at 140 °F); up to 10-hour timer button
  • Induction stoves rely on cookware to heat, so it’s essential to choose magnetic bottom cookware with a minimum diameter of 5 inches. Auto-pan detection will shut off automatically after 60 seconds if no cookware, or the incorrect cookware is detected
  • Although induction itself is a noiseless process, there may be high pitched sounds from the cookware due to multiple layers of metals sandwiched together. Please allow the induction cooker to cool down before cleaning
SaleBestseller No. 3
ChangBERT Induction Cooktop, Commercial Grade Portable Cooker, Large 8” Heating Coil, Premium Stainless Steel Countertop Burner with NSF Certified, 10 Hours Timer Powerful 1800W Professional Hot Plate
  • HIGH EFFICIENCY - ChangBERT Induction cooktop offers 9 preset power levels (200-1800W) and 18 preset temperature settings (120-460℉, 20F per level). With an 83% energy efficiency rating, the induction cooker is more efficient than traditional gas or electric stoves, providing quick heat-up and faster cooking times.
  • CONSISTENTLY STABLE HIGH-POWER OUTPUT - Built for constant use, it features continuous-duty circuitry for non-stop cooking. The unique power control technology ensures stable high-power output, reduces the temperature of internal electronics, and facilitates low-noise heat dissipation, providing reliable cooking performance. This dependable performance sets it apart from others.
  • LARGE COOKING AREA - Features an expanded magnetic coil design that optimizes the winding structure to enhance the transfer of electromagnetic energy directly to the cookware, significantly improving heating efficiency and ensuring more even heat distribution across the bottom of the cookware.
  • NSF CERTIFIED & COMMERCIAL GRADE - UL commercial standard 197, completely ETL & NSF approved. It meets industry durability standards, passing a drop test with an impact of 1.5 ft lbs. Designed for large-volume usage, it is ideal for commercial and professional settings such as restaurants, industrial kitchens, and other catering services.
  • EASY TO CONTROL & CLEAN - The control buttons with solid tactile response make operation intuitive and precise.With simple and clear display, the Key-Press-Control Panel provides clear visibility and easy control, even with gloves or wet hands. With no open flame or heating element, food does not burn onto the glass cooktop, making it easy to clean greasy dirt.
SaleBestseller No. 4
Amazon Basics 1800W Portable Electric Induction Cooktop, Burner and Child Lock, Overheat Protection, Timer, 8 Power Settings, Temperature Control Up to 440°F, for Cookware Diameter 5.7"-8.2", Black
  • FLEXIBLE & SPACE-SAVING: This versatile portable induction stovetop allows you to cook meals without a full range, making it the perfect solution for RVs, cabins, studio apartments, and other small spaces where a full kitchen isn't available.
  • VERSATILE COOKING: With 8 power levels (300-1800 watts) and temperature range 160-440°F (71-226°C), this cooktop accommodates a wide range of cooking methods: simmering, keeping warm, reheating, pan frying, stir frying, boiling, steaming, roasting, or grilling. Ideal for continuous heating but not recommended for slow or low temperature cooking.
  • SMART CONTROL: Convenient pre-set cooking modes and a 3-hour timer make meal planning and execution effortless. The user-friendly LED display features intuitive cooking function controls for seamless meal preparation.
  • SAFE OPERATION: Advanced safety features include a child lock, auto-pause function, overheat protection, and voltage warning system.
  • EASY MAINTENANCE: The tempered glass surface is durable and allows for effortless cleaning after use.
SaleBestseller No. 5
ChangBERT Portable Induction Cooktop Enhanced Version, One-Click Max Power 1800W Large Heating Coil Burner, Precise Temperature Control, NSF Certified Commercial Grade Low Noise Hot Plate
  • HIGH EFFICIENTY AND NO HOT KITCHEN - ChangBERT induction cooktop offers 9 preset power levels (200-1800W) and 18 preset temperature settings (120-460℉). transfers energy directly to magnetic cookware, heating the cookware itself rather than the surface for up to 83% energy efficiency. This direct heating method is more efficient than traditional gas or electric stoves, delivering instant response and stable performance, providing quick heat-up under high-demand kitchen environments.
  • CONSISTENTLY STABLE HIGH-POWER WITH ONE-CLICK MAX 1800W POWER BUTTON - This induction burner built for constant use, it features continuous-duty circuitry for non-stop cooking, including an upgraded control board with dual IGBT. The unique power control technology with one-click max power button ensures fast and stable high-power output, reduces the temperature of internal electronics, and facilitates low-noise heat dissipation. This dependable performance sets it apart from others.
  • LARGE COOKING AREA WITH 8-INCH HEATING COIL ENSURES PRECISE TEMPERATURE CONTROL FOR EVEN COOKING - Features an expanded 8” magnetic coil design that optimizes the winding structure to enhance the transfer of electromagnetic energy directly to the cookware, improving heating efficiency and ensuring more even heat distribution across the bottom of the cookware. This precise temperature control maintains steady heat to handling large cookwares for both professional kitchens and daily cooking.
  • NSF CERTIFIED & COMMERCIAL GRADE DURABILITY - UL commercial standard 197, completely ETL & NSF approved. It meets industry durability standards, passing a drop test with an impact of 1.5 ft lbs. This cooker designed for large-volume usage, it is ideal for commercial and professional settings such as restaurants, hotel buffets, food trucks, institutional kitchens and catering services, while also perfect for large-volume usage.
  • ENHANCED VERSION FOR BETTER PROFESSIONAL & CONVENIENT COOKING EXPERIENCE - Enhanced version equipped dedicated one-click buttons allow instant access to key functions, reducing steps during busy cooking. The extended 12-hour timer supports long simmering and unattended cooking with confidence. A large dual digital display clearly shows power or temperature and timer at the same time, easy to read in all lighting conditions and angles. Every upgrade delivers smoother operation for daily cooking.

Last update on 2026-06-12 / Affiliate links / Images from Amazon Product Advertising API


 

 


This product presentation was made with AAWP plugin.

Leave a Comment

Share to...