November 18, 2022 NHTSA CAMPAIGN NUMBER: 22V855000
Parking Brake Can Unintentionally Engage
Unintentional engagement of the parking brake increases the risk of a crash.
NHTSA Campaign Number: 22V855
Manufacturer Proterra Operating Company, Inc.
Components PARKING BRAKE
Potential Number of Units Affected 446
Summary
Proterra Operating Company, Inc. (Proterra) is recalling certain 2020-2021 Catalyst and 2019-2022 ZX5 transit buses. Back pressure in the shared air exhaust for the pneumatic ride height system and parking brake control valve may engage the parking brake while the vehicle is in motion.
Remedy
Proterra will install a redesigned air circuit, free of charge. Owner notification letters were mailed on December 21, 2022. Owners may contact Proterra’s customer service at 1-864-438-0000.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What is the reason for this notice?
Proterra has decided that a defect that relates to motor vehicle safety exists in certain 2020-2021 Catalyst 35โ and 2019-2022 ZX5 35โ and 40โ Transit Buses. Back pressure in the exhaust line from the Parker pneumatic ride height system can bleed past a system check valve and present air pressure to the exhaust outlet of the parking brake control valve. The pressure can, in certain system conditions, actuate the parking brake in an unintended manner while the vehicle is in motion, which may increase the risk of a crash.
Why is your vehicle being recalled?
Proterra will install a redesigned air circuit that completely separates the Parker ride height exhaust line from the parking brake exhaust line. The change involves installing a small exhaust muffler dedicated to the parking brake valve behind the driver console. Proterra will provide a repair of the recalled vehicles at no cost to you. We apologize for the inconvenience. We are committed to your safety, the safety of your customers, and your continued satisfaction with our products, and we will work with you to promptly remedy the recalled vehicles.
What will Proterra Do?
Proterra will install a redesigned air circuit that completely separates the Parker ride height exhaust line from the parking brake exhaust line, free of charge. A Proterra service representative will contact you to make arrangements for this remedy to be provided to you.
What Should You Do?
Contact your Proterra Transit field service representative at 864-438-0000 or [email protected] if you have any questions regarding this notice.
Chronology :
On August 29, 2022, Proterra was asked by a customer to service the pneumatic system installed on the customer’s bus.
Proterra replaced a check valve and parking brake valve on the subject bus at that time.
On September 23, 2022, Proterra was asked by another customer to address an instance where the parking brake unintentionally engaged. Proterra replaced a check valve and parking brake valve after inspecting the bus.
On November 4th, 2022, Proterra was asked by a different customer to address an issue where the parking brake was unintentionally engaged. Proterra replaced a check valve and parking brake valve after inspecting the bus. Proterra also initiated a in-depth review to determine the root cause of the parking brake issue.
On November 11, 2022, Proterra’s Safety Committee reviewed the analysis and decided to conduct a voluntary safety recall. As of the date of this report, no injuries or accidents have been reported related to this issue.
6 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| PROTERRA | CATALYST | 2020-2021 |
| PROTERRA | ZX5 | 2019-2022 |
6 Associated Documents
Recall Acknowledgement
RCAK-22V855-9703.pdf 646.503KB
Defect Notice 573 Report
RCLRPT-22V855-2310.PDF 214.461KB
ISSUED Owner Notification Letter(Part 577)
RCONL-22V855-9813.pdf 183.691KB
Recall Quarterly Report #1, 2022-4
RCLQRT-22V855-9447.PDF 211.129KB
Recall Quarterly Report #2, 2023-1
RCLQRT-22V855-1577.PDF 211.23KB
Recall Quarterly Report #3, 2023-2
RCLQRT-22V855-0806.PDF 211.315KB
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SEOCONTENT-START
IMPORTANT SAFETY RECALL NHTSA Recall Number: 22V-855 This notice applies to your vehicle(s): (Insert VIN or VINs) December 13, 2022 Dear Proterra Transit Bus Owner: This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. What is the reason for this notice? Proterra has decided that a defect that relates to motor vehicle safety exists in certain 2020-2021 Catalyst 35โ and 2019-2022 ZX5 35โ and 40โ Transit Buses. Back pressure in the exhaust line from the Parker pneumatic ride height system can bleed past a system check valve and present air pressure to the exhaust outlet of the parking brake control valve. The pressure can, in certain system conditions, actuate the parking brake in an unintended manner while the vehicle is in motion, which may increase the risk of a crash. Why is your vehicle being recalled? Proterra will install a redesigned air circuit that completely separates the Parker ride height exhaust line from the parking brake exhaust line. The change involves installing a small exhaust muffler dedicated to the parking brake valve behind the driver console. Proterra will provide a repair of the recalled vehicles at no cost to you. We apologize for the inconvenience. We are committed to your safety, the safety of your customers, and your continued satisfaction with our products, and we will work with you to promptly remedy the recalled vehicles. IMPORTANT โข Your Proterra vehicle is subject to NHTSA Safety Recall No. 22V-855 because air pressure in the exhaust line from the Parker pneumatic ride height system can, in certain system conditions, actuate the parking brake in an unintended manner while the vehicle is in motion, which may increase the risk of a crash. โข Proterra will remedy the issue. Service instructions are provided in technical service bulletin SC-22-158. โข This remedy will be provided free of charge. โข Contact Proterraโs customer service department at 864-438-0000 or [email protected] if you have any questions. What will Proterra Do? Proterra will install a redesigned air circuit that completely separates the Parker ride height exhaust line from the parking brake exhaust line, free of charge. A Proterra service representative will contact you to make arrangements for this remedy to be provided to you. What Should You Do? Contact your Proterra Transit field service representative at 864-438-0000 or [email protected] if you have any questions regarding this notice. What If You Have Already Repaired the Defect? If you have previously paid for a repair that addresses the defect described in this letter, you still need to ensure the correct parts and procedures were used. However, you may be eligible for a reimbursement of the previous repair. Please contact Proterraโs customer service team at 864-438-0000 or [email protected] to verify eligibility and process your reimbursement request. What If You Have Other Questions? Please contact Proterraโs customer service department at 864-438-0000 or [email protected] with any questions or concerns about this notice. If, after contacting Proterraโs customer service department, you are still not satisfied we have done our best to remedy this condition without charge and within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, Washington, DC 20590, or call the toll-free Vehicle Safety Hotline at 1.888.327.4236 (TTY 1.800.424.9153), or go to http://www.safercar.gov. The National Highway Traffic Safety Administration Campaign ID Number for this recall is 22V-855. Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-855 The information contained in this report was submitted pursuant to 49 CFR ยง573 Manufacturer Name : Proterra Operating Company, Inc. Submission Date : NOV 18, 2022 NHTSA Recall No. : 22V-855 Manufacturer Recall No. : TBD Manufacturer Information : Manufacturer Name : Proterra Operating Company, Inc. Address : 1815 Rollins Road Burlingame CA 94010 Company phone : 4380000 Population : Number of potentially involved : 446 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2020-2021 Proterra Transit Bus Catalyst 35′ Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : HYBRID
ELECTRIC Descriptive Information : The recall population was determined based on Proterra’s production records for the affected vehicle models. All buses with the air exhaust system described in this report are included in the recall population. The recalled vehicles differ from vehicles not included in the recall population because the pneumatic ride height air exhaust system may bleed past a check valve and actuate the parking brake in an unintended manner while the vehicle is in motion, whereas this issue is not present in vehicles outside of the recall population. This failure mode is specific to buses with the Parker ride height system installed. Production Dates : JAN 01, 2020 – DEC 31, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2019-2022 Proterra Transit Bus ZX5 35′ and 40′ Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : HYBRID
ELECTRIC Descriptive Information : The recall population was determined based on Proterra’s production records for the affected vehicle models. All buses with the air exhaust system described in this report are included in the recall population. The recalled vehicles differ from vehicles not included in the recall population because the pneumatic ride height air exhaust system may bleed past a check valve and actuate the parking brake in an unintended manner while the vehicle is in motion, whereas this issue is not present in vehicles outside of the recall population. This failure mode is specific to buses with the Parker ride height system installed. Production Dates : JAN 01, 2019 – NOV 18, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-855 Page 2 The information contained in this report was submitted pursuant to 49 CFR ยง573 Description of Defect : Description of the Defect : Certain Proterra bus models incorporate a shared air exhaust port to vent the pneumatic ride height system and the parking brake control valve at the driver console. Backpressure in this exhaust line from the ride height system can bleed past a system check valve and present air pressure to the exhaust outlet of the parking brake control valve. This pressure can, in certain system conditions, actuate the parking brake in an unintended manner while the vehicle is in motion. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : If air pressure exhausted from the ride height system bleeds past the system check valve, it may cause the parking brake to unintentionally engage while the vehicle is in motion, which may increase the risk of a crash without prior warning. Description of the Cause : Certain Proterra bus models incorporate a shared air exhaust port to vent the pneumatic ride height system and the parking brake control valve at the driver console. Backpressure in this exhaust line from the ride height system can bleed past a system check valve and present air pressure to the exhaust outlet of the parking brake control valve. This pressure, which can be present while driving, can, in certain system conditions, actuate the parking brake in an unintended manner. Identification of Any Warning that can Occur : NR Involved Components : Component Name 1 : NR Component Description : NR Component Part Number : NR Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Part 573 Safety Recall Report 22V-855 Page 3 The information contained in this report was submitted pursuant to 49 CFR ยง573 Chronology : On August 29, 2022, Proterra was asked by a customer to service the pneumatic system installed on the customer’s bus. Proterra replaced a check valve and parking brake valve on the subject bus at that time. On September 23, 2022, Proterra was asked by another customer to address an instance where the parking brake unintentionally engaged. Proterra replaced a check valve and parking brake valve after inspecting the bus. On November 4th, 2022, Proterra was asked by a different customer to address an issue where the parking brake was unintentionally engaged. Proterra replaced a check valve and parking brake valve after inspecting the bus. Proterra also initiated a in-depth review to determine the root cause of the parking brake issue. On November 11, 2022, Proterra’s Safety Committee reviewed the analysis and decided to conduct a voluntary safety recall. As of the date of this report, no injuries or accidents have been reported related to this issue. Description of Remedy : Description of Remedy Program : Proterra will install a redesigned air circuit that completely separates the Parker ride height exhaust line from the parking brake exhaust line. The change involves installing a small exhaust muffler dedicated to the parking brake valve behind the driver console. This remedy prevents air pressure from the Parker ride height system from bleeding into the parking brake system. Proterra will provide this remedy free of charge to owners of vehicles within the recall population. How Remedy Component Differs from Recalled Component : The remedy will result in a change in design that completely separates the ride height exhaust line and parking brake exhaust line, thereby preventing air pressure from the ride height exhaust from affecting the parking brake. Identify How/When Recall Condition was Corrected in Production : Going forward, all production buses will incorporate the new independent parking brake exhaust system described in the remedy section of this report. Recall Schedule : Description of Recall Schedule : Proterra will mail notification letters to affected vehicle owners on or before January 17, 2023. Planned Dealer Notification Date : NR – NR Planned Owner Notification Date : DEC 12, 2022 – JAN 17, 2023 * NR – Not Reported
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