22T022 Tire Sidewall May Break – Continental 4×4 Contact, PureContact LS, & TerrainContact H/T

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Article #
Brand
Tire Line
Tire Size
Production
Date Begin
Production
Date End
Tin
Plant
TIN Size
Code
TIN Type
Code
DOT Week
Start
DOT Week
End
Mold
Number 222902 210017 246807 246026
1557194
CONTINENTAL
TerrainContact H/T
255/55R20 107H
05/08/22
05/14/22 AF HH
WM6E
1922
1922
251673
Continental Tire the Americas – Recall List Dec.5, 2022
ATTACHMENT No. 1
0354893 1550821
CONTINENTAL CONTINENTAL
4×4 Contact PureContact LS
255/55R19 111V XL 215/60R16 95V
04/03/22 03/13/22
04/09/22 03/19/22
AF AF
P6 5M
D49R WD41
1422 1122
1422 1122

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Page 1 of 3 Public
Mr. Sample All Street 10
123456 Ownercity
IMPORTANT SAFETY RECALL
NHTSA Recall ID: 22T022
Dear Customer, Date: January 18, 2023 This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Continental Tire the Americas, LLC (“CTA”) has decided that a defect which relates to motor vehicle safety exists in certain Continental brand passenger tires. You have been identified as the potential owner of an affected tire. CTA has initiated a safety recall to remove these tires from service. The list of affected DOTs, DOT Weeks and Mold Numbers are below.
Please read this notice carefully and follow the steps outlined in the instructions below.
Why is CTA Taking this Action? CTA has determined that the affected tire may experience a carcass break in the sidewall with sudden air loss or could develop a belt edge separation which could lead to a partial or full tread/belt loss. These conditions could increase the risk of serious injury or death. Tires may experience a sudden air loss without warning while others may exhibit visible localized tread wear which may manifest as excessive vibration and/or bulging in the tread area.
Affected Tire
Identification example: The affected tire is identified on the sidewall as follows:
Product Line: 215/60R16 95V PURECONTACT LS DOT TIN Range: WD41 1122
Mold number: 7 Tires have been sold as replacement tires or are still in dealer inventories. The tires must match DOT, DOT Week and Mold number in order to be part of the recall. 1. DOT serial number, also known as the Tire Identification Number, or TIN, found on the sidewall of each tire. If the week and year of manufacture is not present on one side, it will be located on the opposite side of the tire. Example: DOT AF 5M WD41 1122
DOT: AF 5M WD41 11 22 Year of Manufacture (2022) Week of Manufacture
Tire Type Code Tire Size Code
Manufacturer’s Plant Code 2. Mold number is located on the sidewall of each tire. Examples for Mold number identification: “S-“ 246807 or without the “S-“ like the mold number below 210017. NOTE: Please note that the pictures provided are only examples and you should visit your authorized dealer for tire inspection. What Should You Do?
If you have one of the suspect tires, please contact the car dealer or tire dealer where you purchased your tire(s), they will inspect and confirm if a tire is part of this recall. This is especially important if you notice visible localized tread wear which may manifest as excessive vibration and/or bulging in the tread area. Your dealer will then remove and replace with another new Continental Tires not affected by the condition. The time required to determine if the tire is part of the RECALL is only a few minutes and approximately sixty (60) minutes if replacement is required. If your car dealer cannot assist you or to locate a CTA authorized dealer near you, please consult our website, www.continentaltire.com and select “Store Finder” or call CTA – Customer Relations at 1-888-799-2168. If you have disposed of the affected tire already or sold the vehicle on to which it was mounted, please contact CTA – Customer Relations at 1-888-799-2168 with the name and address of the new owner. Page 2 of 3 Public Page 3 of 3 Public
What Will CTA Do For You? If you have an affected tire in service on the date you receive this notice, CTA through your tire dealer, will replace the affected tire with a new tire of the same or equivalent size and description free of charge through August 31, 2023, including mounting, balancing and taxes. If you have already replaced an affected tire prior to your receipt of this notice due to the condition described, CTA will reimburse you for the cost of the replacement tire, including mounting, balancing and taxes. To be eligible for reimbursement, you must complete a Reimbursement Request Form and submit this form with the required documents to CTA before August 31, 2023. The Reimbursement Request Form is available at www.continentaltire.com, scroll to the bottom of the page and click on “Tire Recall Information” or you may request a form by calling CTA – Customer Relations at 1-888-799-2168. The tire(s) must meet DOT, DOT Week and mold number in order to be part of the recall. For reimbursement requests submitted after August 31, 2023, CTA will pay you a prorated portion based on the percentage of useable tread remaining on the tire you are replacing. If you believe that CTA has failed or is unable to remedy the defect without charge within 60 days after your receipt of this notice, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, West Building, Washington, DC 20590, or call the toll free Auto Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153) or go to http://www.safercar.gov. Federal law requires that any vehicle leaser receiving this recall notice must forward a copy of this notice to the lessee by First Class Mail within ten days of your receipt of this notice. We apologize for any inconvenience that this action may cause you. Because we are concerned about your safety, we urge you to take immediate action. Thank you in advance for your cooperation. If you have any questions about these instructions, please refer to our website http://continentaltire.custhelp.com or contact CTA – Customer Relations at 1-888-799-2168 for assistance.
Sincerely, Continental Tire the Americas, LLC 1830 MacMillan P
Ft. Mill, SC 29707

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Public
Page 1 of 5
IMPORTANT SAFETY RECALL NOTICE
Continental Product Service Information Bulletin PSIB 12-22 To: Continental Authorized Tire Distributors and Dealers Continental Tire the Americas, LLC – Voluntary Tire Recall Continental Tire the Americas, LLC (“CTA”) announced a voluntary recall involving 2,937 passenger tires after discovering the affected tires may experience a carcass break in the sidewall with sudden air loss or could develop a belt edge separation which could lead to a partial or full tread/belt loss. These conditions could increase the risk of serious injury or death. Tires may experience a sudden air loss without warning while others may exhibit visible localized tread wear which may manifest as excessive vibration and/or bulging in the tread area. Tires have been sold as replacement tires or are still in dealer inventories. Please read this notice carefully and follow the steps outlined in the instructions below. CTA requests your assistance in:
1. Identifying
2. Removing and Replacing
3. Returning
4. Miscellaneous
The following instructions will outline the details of this program. 1. Identifying Tires by DOT, DOT Week and Mold number 1.1. Identification of subject tires
The tires must match DOT, DOT Week and Mold number in order to be part of the recall:
1. DOT serial number, also known as the Tire Identification Number, or TIN, found on the sidewall of each tire.
2. Mold number – 6-digit number in (S-XXXXXX) on the sidewall. The “S-“ may or may not be on the Mold depending on article.
3. The list of affected DOTs, DOT Weeks and Mold Numbers are below.
Note: No other tire sizes, production periods or product lines are affected Tires made for use in the United States are required to have the DOT serial number with production week and year on one sidewall of the tire near the rim. The sample shows a tire manufactured during the 11ᵗʰ week of 2022. Example of DOT Serial number identification: The Continental 215/60R16 95V PURECONTACT LS is identified as follows:
Product Line: 215/60R16 95V PURECONTACT LS DOT TIN: AF 5M WD41 1122
Article No.: 15508210000
Example: DOT AF 5M WD41 1122 AF 5M WD41 11 22
Year of Manufacture (2022) Week of Manufacture Tire Type Code
Tire Size Code Manufacturer’s Plant Code Tires made for use in the United States have a printed unique mold number located on both sidewalls of the tire. Mold number identification example: “S-“ 246807 or without the “S-“ like the mold number below, Anyone needing assistance in finding the Mold Number, please contact CTA Customer Relations toll-free number 1-888-799-2168 Public Page 2 of 5 1.2 End Consumers CTA will begin notifying end consumers that have been identified as having purchased affected tires. These end consumers will be directed to contact the dealer where they purchased their tire to schedule an appointment for having a replacement tire installed on their vehicle. In case you are contacted, we request your assistance in verifying that the tire is included in this program and removing, replacing, and returning all identified tires. We ask distributors to forward this information to all their locations and to their dealers. We request that dealers research their sales records for end consumers who may have purchased one of the subject tires. If end consumers are identified, call CTA Customer Relations toll-free number 1-888-799-2168 with the following consumer information: • End consumer name, address, and phone number.
• Quantity of subject tires sold to that end consumer.
• Tire name, size, Full DOT serial number and Mold number (if available).
• Date of tire(s) sale. CTA will then notify these end consumers with the program information. 2. Removing and Replacing Affected Tires 2.1 Removing Recall Tires You are requested to remove from use all recall tires which you identify as included in this recall program. 2.2 Replacing Recall Tires You are requested to replace all affected tires with replacement tires of the same size and service description as those originally fitted. We intend to replace the affected tires with a new Continental Tires with the same article number from DOT production weeks and mold numbers not affected by the condition. The tires must meet DOT, DOT Week and Mold number in order to be part of the recall. CTA authorized dealers should order replacement Continental tires through their CTA Inside Sales Representative at 1-800-831-0181. 2.3 Previously Replaced Tires In case the consumer has already replaced a tire that is included in this program and is seeking reimbursement, please refer them to our website www.continentaltire.com and tell them to scroll to the bottom of the page and click on the “Tire Recall Information” link for all information pertaining to this recall program. You may also contact CTA Customer Relations at 1-888-799-2168 for assistance. Public Page 3 of 5 3. Tire Return and Disposal
All tires that are identified as included in this program must be returned to CTA for disposal. Credit will only be issued once the recall tires have been received, inspected, and verified. 3.1 Direct Customer and Distributor Procedure Each direct customer or distributor must check their on hand new tire inventory for the subject tires and return these tires and any affected tires in service to CTA. Please follow the special instructions below: The direct customer or distributor returning tires subject to this recall program are to ship these tires with a separate pickup or segregated on different pallets from their normal warranty returns. (Note: for normal warranty returns continue to follow all current procedures). Attach a copy of the CTA Limited Warranty Claim Form (2469V) to each tire or complete the claim electronically using the online warranty system available on Contilink found at www.contilink.com. (National Account Car Dealers use www.conticarlink.com) You must indicate “Safety Campaign” from the Dropdown Menu in the Reason for Removal field. For clear identification write “RECALL” on Tread. • The direct customer or distributor returning tires from inventory are to ship the tires weekly.
o The preferred shipping method is in quantities of seven or more tires. When shipping with this method, ship via YRC, “Freight Collect” call (800) 357-9199 (USA only) to schedule a pickup, reference code “RECALL”. On the Bill of Lading indicate shipment terms of “Freight Collect”. CTA will be billed for the freight charges. Please remember to verify the tire count before signing the Bill of Lading. o Quantities of six or less ship via UPS, call 1-888-799-2168 and request a pre-paid shipping label.
o Ship tires to: Continental Tire the Americas, LLC. 854 Paragon Way
Ref. Code RECALL Rock Hill, SC 29730 3.2 Indirect Customers and Dealer Procedure Each dealer should return all subject tires following their normal warranty and credit return process. 3.3 Returns for Tires in Service Dealers in Hawaii, Alaska and Puerto Rico or any tire dealer needing additional assistance should call 1-888- 799-2168 regarding return of a tire. Public Page 4 of 5 Public
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4. Miscellaneous
4.1 Credit
CTA will provide credit for the subject tires after having been received, inspected, and verified. You will receive full credit for dealer acquisition price of the approved replacement tires plus the standard $10.00 per tire handling commission on all returns submitted electronically and $30.00 per tire to be provided to dealer for mounting and balancing. Tires not meeting the DOT, DOT Week and Mold Number are NOT eligible for credit. 4.2 Sales of Affected Tires Continental Tire is required to advise you of the following information and obligations of the Dealer: Be advised that pursuant to 49 CFR 573.11 and 573.12 you are prohibited from selling any new or used noncompliant tires that are subject to the recall program described in this notice. Be advised that pursuant to 49 CFR 573.10 you are further required to notify NHTSA of the sale of any new or used noncompliant tires subject to the recall program described in this notice to:
Associate Administrator for Safety Assurance, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E.,
Washington, DC 20590
or call the toll-free Auto Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153); or go to www.safercar.gov
We greatly appreciate your assistance in this matter and CTA would like to thank you.
Sincerely, Continental Tire the Americas, LLC. 1830 MacMillan Park Drive
Ft. Mill, SC 29707

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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 22T-022
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Continental Tire the Americas, LLC DEC 05, 2022 NHTSA Recall No. : 22T-022 Manufacturer Recall No. : NR Manufacturer Information :
Manufacturer Name : Continental Tire the Americas, LLC Address : 1830 Macmillan Park Drive
Fort Mill SC 29707
Company phone : 704-583-4882 Population :
Number of potentially involved : 2,937 Estimated percentage with defect : 1 %
Tire Information :
Tire Brand 1 : see attachment No.1 Tire Line : see attachment No.1 Tire Size : see attachment No.1
Descriptive Information : Continental Tire (CT) performed a detailed analysis of all curing data for tires produced in CT’s Lousado, Portugal plant since October, 2021 to identify potentially affected tires. CT determined that a total of 21 tires may have been defective. Five of these 21 tires were shipped to the USA and sold in the replacement market.
Production Dates : MAR 13, 2022 – MAY 08, 2022
TIN (Tire Identification Number) Plant ID Size code Optional Code Begin M Code End M Code NA NA NR 9999 9999 Description of Defect :
Description of the Defect : Affected tires have a potential overcure condition.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : Affected tires may experience a carcass break in the sidewall with sudden air loss or could develop a belt edge separation which could lead to a partial or full tread/belt loss. These conditions could increase the risk of serious injury or death.
Description of the Cause : The affected tires were potentially overcured and shipped to the USA for sale in the replacement market. Identification of Any Warning
that can Occur : Tires may experience a sudden air loss without warning while others may exhibit visible localized tread wear which may manifest as excessive vibration
and/or bulging in the tread area. Part 573 Safety Recall Report 22T-022 Page 2 Involved Components : Component Name : NR Component Description : NR Component Part Number : NR Supplier Identification : Component Manufacturer
Name : NR Address : NR
NR
Country : NR Chronology :
September 6, 2022: A customer in Spain reported one tire – manufactured in the Lousado, Portugal plant – failed with rapid air loss during mounting. September – November, 2022: The complained tire arrived at Continental Tire for analysis. The analysis revealed that the failed tire had an overcure condition. The Lousado plant immediately started an investigation, which focused on analyzing all availabe curing data. During this investigation, it was determined that other tires with potentially non conforming curing cycles were produced between Oct.1,2021 through Sep.28,2022. CT then began efforts to determine how many tires were shipped to customers. CT determined that 21 tires were no longer under its control and that five of these 21 tires were shipped to the USA and sold in the replacement tire market. Nov. 28, 2022: CT’s Product Integrity Committee reviewed the investigation results and made a decision to recall these tires in all affected markets. To date, CT is not aware of any claims of property damage, personal injury, or death involving these affected tires. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 22T-022
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Description of Remedy :
Description of Remedy Program : Continental Tire the Americas, LLC (CTA) will conduct a safety recall
campaign to replace all affected tires that have been sold in the replacement market or are in dealer inventories. CTA was able to identify five specific tires that are potentially affected. CTA will limit the replacement of affected tires by DOT and mold number. All known customers, distributors, dealers and independent outlets will receive notification of the campaign, instructions on how to identify the affected tires, corresponding DOT numbers and mold numbers, information regarding removal of the affected tires from service, and instructions on the return/disposal of affected tires. CTA will offer to reimburse the replacement cost for any customer who, prior to this campaign, replaced these tires due to the condition described above. How Remedy Component Differs from Recalled Component : The remedy tires will be offered under the same product article numbers from DOT production weeks and mold numbers not affected by the condition. Identify How/When Recall Condition was Corrected in Production : Improved plant procedures related to curing time and traceability were implemented as of DOT week 4022 Recall Schedule :
Description of Recall Schedule : CTA will notify distributors, as well as all independent outlets that are
authorized to replace the affected tires that are the subject of this recall, of their responsibilities in accordance with Section 573.6(c)(9).
Distributors and outlets will be instructed to return affected tires to CTA for disposal.
Planned Dealer Notification Date : JAN 12, 2023 – JAN 23, 2023
Planned Owner Notification Date : JAN 12, 2023 – JAN 23, 2023
Purchaser Information :
The following manufacturers purchased this defective/noncompliant equipment for possible use or installation in new motor vehicles or new items of motor vehicle equipment:
Name : NR Address : NR
NR Country : NR Company Phone : NR
* NR – Not Reported

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