Hydraulic Pump Rubber Mounts May Fail – 2019-2023 LionC School Buses

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IMPORTANT SAFETY RECALL
This notice applies to your vehicle, VIN.
February 6th, 2023
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NHTSA Recall 23V036
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Lion Electric has decided that a defect, which relates to motor vehicle safety exists in certain 2022 LionC vehicles.
Description of the defect
The rubber mounts used to absorb the vibrations generated by the main hydraulic pump on the LionCs are showing premature wear, which could lead to improper pump mounting. An unsecured hydraulic pump can cause a loss of power steering assist or damage the low-voltage harness, increasing the risk of a crash.
Corrective measures and precautions
A team of technicians will be dispatched by Lion Electric to remove the rubber mounts. Hardware will be replaced as needed.
Lion Electric will contact you as soon as possible to determine the date of the recall, which will be done at the company’s expense by one of our technicians.
If an anomaly is detected surrounding the steering system, you must contact The Lion Electric immediately at this toll-free number: 1 855 546-6706 ext.: 229 and not use the identified vehicle.
Following your report of the defect to Lion Electric, they will contact you shortly to determine the date to perform the service.
IMPORTANT SAFETY RECALL
This notice applies to your vehicle, VIN.
Contact
For any questions, do not hesitate to contact the service department at 1 855 546-6706 ext.: 229.
If you have already paid to have your vehicle repaired for this condition, you may be eligible for reimbursement of the charges you paid for the repair or replacement, as applicable. To learn more about what you need to do to obtain reimbursement, contact Customer Support above.
We estimate the time to perform the labour required to correct the defect to be approximately 2 hours.
Please contact Lion to provide the new owner’s information if you no longer own this vehicle. Lion will then contact the new owner.
If you are the lessor of this vehicle, please forward a copy of this notice to the lessee within 10 days to comply with federal regulations.
After contacting the Lion Electric Company’s customer support number, if you still are not able to have the safety defect remedied without charge and within a reasonable time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1–888–327–4236 (TTY: 1–800–424–9153); or go to http://www.safercar.gov, if you believe that Lion Electric has failed or is unable to remedy the defect or noncompliance without charge.
Our priority is to always provide you with a product of the highest quality and security levels. We apologize for the inconvenience and would like to thank you for your trust and valuable cooperation.
Guy Lecompte
Senior Product Compliance Manager

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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-036
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Lion Electric Company FEB 01, 2023 NHTSA Recall No. : 23V-036 Manufacturer Recall No. : NR Manufacturer Information :
Manufacturer Name : Lion Electric Company Address : 921 Chem. de la Rivière du N
Saint-Jérôme, Quebec, Canada 00 J7Y 5G2
Company phone : 1-855-546-6706
Population :
Number of potentially involved : 14 Estimated percentage with defect : 100 %
Vehicle Information : Vehicle 1 : 2019-2023 Lion LionC
Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : HYBRID ELECTRIC
Descriptive Information : We have determined the number of impacted vehicles with our database, and these are all lionC vehicles sold in the United States.
Production Dates : JAN 01, 2019 – OCT 03, 2022
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : The rubber mounts used to absorb the vibrations generated by the main hydraulic pump on the LionCs are showing premature wear, which could lead to improper pump mounting.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : A pump with a poor attachment to the structure would increase the risk of
loss of steering assist or loss of high voltage to the vehicle. The secondary pump ensures the braking capability of the vehicle. Loss of steering assist or loss of high voltage would increase the risk of a crash.
Description of the Cause : NR
Identification of Any Warning
that can Occur :
NR
Involved Components : Part 573 Safety Recall Report 23V-036 Page 2 Component Name 1 : Rubber mount
Component Description : rubber vibration dampener Component Part Number : 14802721_00 Supplier Identification : Component Manufacturer
Name : McMaster-carr Address : 600 N County Line RD
Elmhurst Illinois 60126-2034
Country : United States Chronology :
– September 22, 2022: Discovery of broken supports in service.
– September 2022 to January 2023: Technical investigation.
– January 23, 2023: Confirmation of defect against Motor Vehicle Safety Regulations and approval of recall proposal by Lion Electric’s Safety Committee. – To this day, the rubber mounts were replaced on two different vehicles. There is no other warranty claim raised by the customers related to this issue. Description of Remedy :
Description of Remedy Program : First, a notice will be sent to the owners of the impacted vehicles advising
them of the defect and the precautions to take regarding their vehicle. Lion will then contact each customer to determine a date of intervention where a team of technicians will be dispatched to remove the rubber mounts.
All costs will be covered by the Lion Electric Company under the warranty program. How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production : The recalled component is removed but will not be replaced with a remedy component.
As a first precaution, the rubber mounts were removed from production as of October 3rd 2022. Further investigation confirmed the necessity of removing the rubber mount and also confirmed that the rubber mount is not necessary to support the main hydraulic pump. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-036
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Recall Schedule :
Description of Recall Schedule : We don’t have any dealer to notify.
Planned Dealer Notification Date : NR – NR
Planned Owner Notification Date : FEB 13, 2023 – FEB 14, 2023
* NR – Not Reported

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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-036
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Lion Electric Company JAN 30, 2023 NHTSA Recall No. : 23V-036 Manufacturer Recall No. : NR Manufacturer Information :
Manufacturer Name : Lion Electric Company
Address : 921, chemin de la Riviere-du-Nord Saint-Jerome, Quebec, Canada 00 J7Y 5G2
Company phone : 1-855-546-6706
Population :
Number of potentially involved : 14 Estimated percentage with defect : 100 %
Vehicle Information : Vehicle 1 : 2019-2023 Lion LionC
Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : HYBRID ELECTRIC
Descriptive Information : We have determined the number of impacted vehicles with our database, and these are all lionC vehicles sold in the United States.
Production Dates : JAN 01, 2019 – OCT 03, 2022
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : The rubber mounts used to absorb the vibrations generated by the main hydraulic pump on the LionCs are showing premature wear, which could lead to improper pump mounting.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : A pump with a poor attachment to the structure would increase the risk of
loss of steering assist or loss of high voltage to the vehicle. The secondary pump ensures the braking capability of the vehicle. Loss of steering assist or loss of high voltage would increase the risk of a crash.
Description of the Cause : NR
Identification of Any Warning
that can Occur :
NR
Involved Components : Part 573 Safety Recall Report 23V-036 Page 2 Component Name 1 : Rubber mount
Component Description : rubber vibration dampener Component Part Number : 14802721_00 Supplier Identification : Component Manufacturer
Name : NR Address : NR
NR
Country : NR Chronology :
– September 22, 2022: Discovery of broken supports in service.
– September 2022 to January 2023: Technical investigation.
– January 23, 2023: Confirmation of defect against Motor Vehicle Safety Regulations and approval of recall proposal by Lion Electric’s Safety Committee. – To this day, the rubber mounts were replaced on two different vehicles. There is no other warranty claim raised by the customers related to this issue. Description of Remedy :
Description of Remedy Program : First, a notice will be sent to the owners of the impacted vehicles advising
them of the defect and the precautions to take regarding their vehicle. Lion will then contact each customer to determine a date of intervention where a team of technicians will be dispatched to remove the rubber mounts. All costs will be covered by the Lion Electric Company under the warranty program. How Remedy Component Differs from Recalled Component : The recalled component is removed but will not be replaced with a remedy component. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-036
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Identify How/When Recall Condition was Corrected in Production :
As a first precaution, the rubber mounts were removed from production as of October 3rd 2022. Further investigation confirmed the necessity of removing the rubber mount and also confirmed that the rubber mount is not necessary to support the main hydraulic pump.
Recall Schedule :
Description of Recall Schedule : We don’t have any dealer to notify.
Planned Dealer Notification Date : NR – NR
Planned Owner Notification Date : FEB 13, 2023 – FEB 14, 2023
* NR – Not Reported

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