RE23/02 (RC67) External Coolant Pump May Short Circuit – 2020 Bentley Continental GT & Continental GTC

January 27, 2023 NHTSA CAMPAIGN NUMBER: 23V034000

External Coolant Pump May Short Circuit

An electrical short circuit increases the risk of a vehicle fire.

 

NHTSA Campaign Number: 23V034

Manufacturer BentleyeBay logo Motors, Inc.

Components ELECTRICAL SYSTEM

Potential Number of Units Affected 650

 

Summary

BentleyeBay logo Motors, Inc. (BentleyeBay logo) is recalling certain 2020 ContinentaleBay logo GT and ContinentaleBay logo GTC vehicles. Liquid may enter the external coolant pump for the climate control system and cause an electrical short circuit.

 

Remedy

Dealers will replace the water pump with an improved water pump (from supplier Pierburg) that is fitted with a pressure compensation seal, free of charge. Owner notification letters were mailed March 27, 2023. Owners may contact BentleyeBay logo customer service at 1-800-777-6923. BentleyeBay logo’s number for this recall is RE23/02 (RC67).

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check for Bentley Recalls

 


23-021
March 27, 2023

SAFETY RECALL โ€“ EXTERNAL COOLANT PUMP MAY SHORT CIRCUIT (RE23/02)

Overview

On certain vehicles, water could leak into the external coolant pump for the climate control system and cause a short circuit. If this happens, the pump and wiring could overheat and melt. A short circuit can create the risk of a fire.

To prevent this, the external coolant pump must be replaced.

 

Parts Supply Situation

We currently have limited supply of replacement parts, therefore an initial allocation will be shipped to you week commencing 27th March. If you require additional parts for an urgent customer issue please raise a service call as parts are restricted to protect stock for these cases.

This initial stock should only be used to satisfy customer vehicles in service.

We will provide updates on parts stock levels and when you can proceed with repairing any preowned vehicles in stock.

Every affected inventory vehicle must be REMEDIED BEFORE DELIVERY TO CONSUMERS.

 

Remedy

Replacement of the Auxiliary heater recirculation pump and bracket including the coolant bleed procedure as per Rep.Gr 19 must be conducted

 

Customer notification

Customers of affected vehicles will be notified in writing by their BentleyeBay logo retailer to arrange an appointment

Please ensure that all affected vehicles are checked and repaired at the nearest opportunity, make a note of the required action on the workshop order before it is signed by the customer

If it is omitted to perform the work required during a workshop visit, the customer should be notified immediately

You should also pass on this information to your new and used car sales departments so that affected vehicles are checked and repaired immediately

 

Questions and answers

1) What is the specific issue with the affected vehicles?

BentleyeBay logo has discovered that the water pump concept can create a vacuum within the electrical area of the pump. As a result, liquid from the coolant system can permeate the polyamide (nylon) housing of the water pump and damage the electrical circuitry

 

2) What repercussions does the fault have?

Liquid on the electrical connectors can cause electrochemical corrosion to occur, which over time is likely to cause electrical failure of the pump. However, there is a small risk that this corrosion could result in the electrical connectors overheating, potentially causing a fire in the most extreme circumstance

 

3) Which vehicles are affected?

ContinentaleBay logo GT, GT Convertible and Flying Spur vehicles, without the park heater option, built between 15th June 2018 and 10th July 2020 are affected. An improved type of water pump, utilising a pressure compensation seal, was introduced into Manufacturing in July 2019 (from VIN SCBCG2ZG5LC075710 onwards). ContinentaleBay logo GT, GT Convertible and Flying Spur vehicles not included on the recall campaign have utilised this improved type of water pump

 

4) Are all models affected by the fault?

No, this issue only affects a specific number of ContinentaleBay logo GT, GT Convertible and Flying Spur vehicles fitted with a particular water pump. ContinentaleBay logo GT, GT Convertible, Flying Spur and Bentayga vehicles not affected by this campaign are fitted with a different water pump

 

5) Can customers continue to drive the cars?

Yes, however, we encourage customers to arrange an appointment with their retailer as soon as possible. In the very unlikely event that the Engine Management Light illuminates, or smoke is detected, we recommend stopping the vehicle where it is safe to do so, turning off the ignition, evacuating the vehicle and contacting your nearest retailer immediately

 

6) What is the fix?

BentleyeBay logo authorised retailers will replace the problematic water pump (059.121.012.B) with a new, improved water pump (971.121.601.A) that is fitted with a pressure compensation seal. The condition of the pumpโ€™s electrical harness connector will also be assessed and replaced if any signs of corrosion or overheating are evident. The rework will take under one hour to complete and will be carried out free of charge

 

7) Do I have to make an appointment?

Yes, that’s important. Customers need to contact their retailer immediately

 

 


Chronology :

Dec 6th 2022: PorscheeBay logo informed BentleyeBay logo of their field situation.

Dec 22 – Jan 23: Investigation carried out to understand technical similarities, carry out in-depth field analysis and prepare for field decision.

Jan 18th 2023 PSC decision: No Resolution (additional information required).

Jan 20th 2023 PSC decision: Recall (aligned with PorscheeBay logo but potential field solution to be investigated).

 


2 Affected Products

Vehicles

MAKEMODELYEAR
BENTLEYeBay logoCONTINENTALeBay logo GT2020
BENTLEYeBay logoCONTINENTALeBay logo GTC2020

 


8 Associated Documents

Defect Notice 573 Report

RCLRPT-23V034-6680.PDF 215.93KB

 


Recall Acknowledgement

RCAK-23V034-9915.pdf 645.755KB

 


Recall 573 Report – 3/17/23

RCLRPT-23V034-9300.PDF 216.135KB

 


Owner Notification Letter(Part 577) (redacted)

RCONL-23V034-3417.pdf 249.564KB

 


Manufacturer Notices(to Dealers,etc) – SAFETY RECALL โ€“ EXTERNAL COOLANT PUMP MAY SHORT CIRCUIT (RE23/02)

RCMN-23V034-3318.pdf 1475.73KB

 


Recall Quarterly Report #1, 2023-1

RCLQRT-23V034-6737.PDF 211.144KB

 


Recall Quarterly Report #2, 2023-2

RCLQRT-23V034-0536.PDF 211.25KB

 


Recall Quarterly Report #3, 2023-3

RCLQRT-23V034-7863.PDF 211.472KB

 


Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23V034&docType=RCL

 


 

SaleBestseller No. 1
FOXWELL Car Scanner NT604 Elite OBD2 Scanner ABS SRS Transmission, Check Engine Code Reader for Cars and Trucks, Diagnostic Scan Tool with SRS Airbag, Automotive Diagnostic Tool with Live Data
  • [Easy to Useโ€”Work Out of the Box] + [FOXWELL 2026 New Version] FOXWELL NT604 Elite scan tool is the 2026 new version from FOXWELL, designed for car owners who want to figure out the cause of issues before fixing car problems by scanning common systems like ABS, SRS, engine, and transmission. The NT604 Elite obd2 scanner diagnostic tool comes with the latest softwareโ€”no need to waste time downloading software first. Plug the scanner into the OBDII port with OBDII cable to start the diagnosis.
  • [Affordable] + [Reliable Car Health Monitor] Will you be confused what happens when the warning light of ABS/SRS/transmission/check engine flashes? Instead of taking your cars to dealership, this FOXWELL scanner will help you do a thorough scanning and detection for your cars and pinpoint the root cause. Note๏ผšThe device is a diagnostic tool, not a repair tool. To turn off a warning light, you must first physically repair the issue causing it. Only then can the scanner be used to clear the corresponding fault code.
  • [5 in 1 Car Diagnostic Scanner] Compared with obd scanners (50-100), NT604 Elite code scanner not only includes their OBDII diagnosis but also serves as ABS/SRS scanner, transmission and check engine code reader. When itโ€™s an odb2 scanner, you can use it to check if your car is ready for annual test through I/M readiness menu. In addition, live data stream, built-in DTC library, data play back and print, all these features are a big plus for it. Note: doesn't support maintenance functions like reset or relearn. For the SRS system, NT604 Elite can read and clear common fault codes not caused by a crash, but crash/collision data cannot be cleared.
  • [Fantastic AUTOVIN] + [No extra software fee] Through the AUTOVIN menu, this NT604 Elite car scanner allows you to get your V-IN and vehicle info rapidly, no need to take time to find your V-IN and input one by one. What's more, the NT604 Elite ABS SRS scanner supports 60+ car brands from worldwide (America/Asia/Europe). You donโ€™t need to pay extra software fee. AUTOVIN may not work on some older vehicles or certain vehicle brands. If AUTOVIN fails, please input the vin code manually or go to the Diagnostic Menu to select your vehicle model.
  • [Solid protective case KO plastic carrying bag] + [Lifetime update] Almost all same price-level car scanner diagnostic tool only offers plastic bag to hold the scanner.However, NT604 Elite automotive scanner is equipped with solid protective case, preventing your obd2 scanner from damage. Then you donโ€™t need to pay extra money to buy a solid toolbox.
SaleBestseller No. 2
OBDMATE OBD2 Scanner with ABS SRS Transmission, Reset Fault Lights | Check Engine Code Reader with Full OBDII Functions | DLC Pin Test | Battery Voltage Check, Car Diagnostic Tool
  • ใ€Reset ABS/SRS/Transmission/Engine Lightsใ€‘ More than an check engine code reader, OBDMATE OM901 obd2 scanner performs comprehensive diagnostics for the 4 most-used systems (ABS/SRS/Engine/Transmission). It quickly clears fault codes, turns off warning lights, read data stream and auto VIN.
  • ใ€3.5" Handheld Scanner with 4 System Diagnoseใ€‘ 3.5" Super large TFT screen equipped displays an intuitive menu and clear readings of various sensors from ABS, SRS, ECM and TCM systems. It arrived with a silicone protective case and hard-shell carrying case, ensuring long-lived durability and drop resistance. The car diagnostic tool is plug-to-play designed, plug it and get diagnosis started without any batteries or updates required.
  • ใ€One-Click I/M Readines&Full OBD2 Functionsใ€‘ Press F1 to get an intuitive corloured form about whether various emissions-related systems on the vehicle are operating properly. Help you get smog-check ready quickly. OM901 car scanner supports all essential OBD2 functions you need: read & clear codes, view freeze frame, read I/M readiness, retrieve VIN, live data stream (with graphing display), O2 sensor test, onboard monitoring mode, and EVAP leak test.
  • ใ€Battery Voltage Check&DLC Pin Testใ€‘ It allows you to monitor battery health by monitoring current battery voltage. Plus, this obd2 diagnostic tool features DLC 16-PIN test to check current voltage of every pin.
  • ใ€Automotive Scanner Diagnostic Kitใ€‘ The package comes with 1 car scanner, 1 USB-type c cable, 1 hard storage bag and 1 user manual(en). Free to update without any hidden fees. 5 languanges available in setting including English, French, Italian, German and Espanish. Valuable and Portable, making it a great tool kit for car owners, DIY enthusiasts, and professional mechanics.
SaleBestseller No. 3
BlueDriver Pro Next Gen OBD2 Scanner โ€“ No Subscription, Bluetooth Car Code Reader for iPhone & Android โ€“ Diagnose 8000+ Issues, ABS SRS TPMS, Repair Reports, Vehicles 1996+
  • [Diagnose Like a Pro] BlueDriver Pro Next-Gen is a professional OBD2 scanner and diagnostic tool that helps you scan, understand, and clear vehicle trouble codes with confidence. Turn your phone into a powerful car diagnostic scannerโ€”no guesswork, no unnecessary repairs.
  • [Read and Clear More Codes Than Ever] Read and clear more codes than basic car code readers. Access enhanced diagnostics for Check Engine, ABS, SRS, Airbag, TPMS, Transmission, and more on supported vehicles, including expanded coverage on newer model years.
  • [Verified Fixes and Real-Time Data] Get unlimited, technician-verified repair reports matched to your VIN, with definitions, causes, and confirmed fixes. Monitor live vehicle data as you drive, view freeze frames, check smog readiness, and analyze Mode 6 test results.
  • [Expanded Make & Model Coverage] Optimized for todayโ€™s vehicles with strong support for GM, FordeBay logo, Stellantis (RAMeBay logo, JeepeBay logo, ChryslereBay logo), ToyotaeBay logo, HondaeBay logo, NissaneBay logo, MazdaeBay logo, SubarueBay logo, HyundaieBay logo, Mercedes-BenzeBay logo, BMWeBay logo, and VWeBay logo. Enhanced communication on select 2024+ NissaneBay logo and MazdaeBay logo models (see compatibility chart).
  • [Gas Vehicles 1996+ & Select Light-Duty Trucks] Works with all gas-powered vehicles made in 1996 or newer, plus select light-duty trucks and diesels, including F-250, RAMeBay logo 2500, Silverado, and Sierra. Built for daily drivers, family vehicles, and real-world truck use.
SaleBestseller No. 4
FOXWELL NT614 Elite OBD2 Scanner for DIY Mechanics, Upgrade of NT604, 4 System Diagnostic Tool with 5 Resets (ABS Bleeding, EPB, Oil, SAS, Throttle), Read/Clear Engine/ABS/SRS/Transmission Fault Codes
  • PAID FOR ITSELF ON THE FIRST USE - SKIP MORE DIAGNOSIS FEE: One visit to a dealership just for diagnosis can easily c-ost 200 or more before any repair begins. The NT614 Elite foxwell scanner brings professional vehicle diagnostics right to your driveway. Unlike basic code readers that only read check engine lights, it scans 4 critical systems โ€“ Engine, ABS, SRS, and Transmission to pinpoint exactly where the problem is and why. Read and clear trouble codes and perform essential resets including ABS Bleeding, SAS Calibration, EPB Reset, Oil Reset, and Throttle Reset. Stop paying shops just to "take a look"
  • UPGRADE OF NT604 - 5 ESSENTIAL RESET SERVICES, BRING 1000+ OF SHOP SERVICES HOME: Most 4-system car scanners stop at reading codes. The NT614 Elite obd2 scanner goes further by supporting 5 commonly used maintenance resets that repair shops often charge hundreds for: ABS Bleeding, EPB Reset, Oil Reset, SAS Calibration, Throttle Relearn. Just one brake service can offset the c-ost of the tool
  • 15 SECONDS FAST DIAGNOSIS, SMART AUTOVIN, PLUG & PLAY: Simply plug into the OBD2 port, one click AUTOVIN, the code reader automatically retrieves your VIN and enters diagnostic mode in about 15 seconds. No complicated setup required. Instantly identify your vehicle and access the relevant systems. Whether you're a DIY car owner, beginner, or mechanic, you can quickly locate problems and make informed repair decisions. (NOTE: 1.A few cars need to manually enter the VIN. 2.Vehicles with CAN protocol support fast diagnosis in 15 seconds)
  • PERFORM ABS BLEEDING AT HOME โ€“ RESTORE BRAKE PEDAL FEEL: After replacing brake pads, calipers, or brake fluideBay logo, air can enter the brake system, causing a soft or sinking brake pedal and longer stopping distance. The NT614 Elite code reader for cars and trucks supports ABS Bleeding, helping remove trapped air from the brake lines and restore proper brake pressure. Maintain safer braking performance without a shop visit. (NOTE: A few cars don't support ABS Bleeding function, pls check it before purchase๏ผ‰
  • LIVE DATA GRAPHING + BUILT-IN DTC LIBRARY + LIFETIME WiFi UPDATES: Not sure what a fault code means or how your sensors are performing? The NT614 Elite scanner for car displays real-time live data (RPM, speed, O2 sensors, transmission temp, and more) in easy-to-read graphs, helping you quickly spot abnormal fluctuations. The built-in DTC library explains trouble codes directly on screen-no phone or internet search required. You can save diagnostic data and print reports for further analysis or sharing with your mechanic. Simply connect to WiFi for lifetime free updates, with no SD card required
SaleBestseller No. 5
BLCKTEC 460T OBD2 Scanner Car Code Reader Engine ABS SRS Transmission Diagnostic Tool, 12 Reset Services, Oil/TPMS/EPB/BMS/SAS/DPF/Throttle Reset, ABS Bleeding, Battery Test, Auto VIN, Free Update
674 Reviews
BLCKTEC 460T OBD2 Scanner Car Code Reader Engine ABS SRS Transmission Diagnostic Tool, 12 Reset Services, Oil/TPMS/EPB/BMS/SAS/DPF/Throttle Reset, ABS Bleeding, Battery Test, Auto VIN, Free Update
  • [All System Diagnostics, Professional-Level Scanner] - BLCKTEC 460T is the ultimate OBD2 diagnostic tool for home mechanics and professionals. It supports all 10 OBD2 modes, reads and clears Engine/Transmission/ABS/SRS codes, performs All-System Diagnostics, offers workshop reset tools, and provides real-time live data. It helps you pinpoint issues, assess your car's condition, and prepare for SMOG checks with ease. NOTE: Function availability depends on your vehicle. Before you buy, be sure to use the Compatibility Checker on BLCKTEC website or contact our customer support to verify that the features you need are supported for your vehicleโ€™s specific year, make, and model.
  • [12+ Most Popular Reset Functions] - BLCKTEC 460T OBD2 scanner offers 12+ dealer-level service functions, including Oil Maintenance Reset, ABS Bleeding, EPB Reset, SAS(Steering Angle Sensor) Recalibration, DPF(Diesel Particulate Filter) Reset, Throttle Body Relearn, Battery Reset/Initialization, TPMS Relearn, Transmission Reset, Fluid Change Reset, Maintenance Reset and more, enabling you to perform workshop services like a pro. NOTE: Function availability depends on your vehicle. Be sure to use the Compatibility Checker on BLCKTEC website to verify that the features you need are supported for your vehicle.
  • [Real-Time OBD2 and OEM Live Data, Freeze Frame Data] - BLCKTEC 460T helps diagnose vehicle issues when warning lights like Check Engine Light or ABS/SRS Light appear. It offers detailed DTC info, ECU Freeze Frame Data, and real-time OBD2 and advanced OEM live data, including Engine, Transmission, ABS, SRS, and more, making it easy to diagnose and resolve vehicle problems. You can view, graph, record, replay, and overlay up to four live data streams in a single graph for better analysis.
  • [AutoVIN, AutoReLink, AutoScan, 3X Faster] - Equipped with AutoVIN technology, 460T automatically retrieves the VIN to save you time. Its AutoScan and AutoReLink features scan all of the vehicle's ECUs and detect any fault codes immediately after you plug the scanner into the vehicle's OBD2 port - no button presses required. Additionally, it regathers DTC and I/M readiness information every 30 seconds, simplifying monitor tests. 460T's advanced technology makes it 3X faster than other products.
  • [Get RepairSolutions2, the #1 Auto Repair App for Free] - When paired with RepairSolutions2(RS2) App, 460T becomes even more powerful. RS2's Verified Fix Database built by master technicians, provides the parts needed for the repair. Additionally, RS2 gives you access to OEM warranty info, maintenance schedules, TSB, and dealership recall info, making car care easier than ever. RS2 is free with no subscription fees and it stores your car scan reports in the cloud, allowing you to access, share, or print them anytime and anywhere.

Last update on 2026-06-13 / Affiliate links / Images from Amazon Product Advertising API


 

 


This product presentation was made with AAWP plugin.

Leave a Comment

Share to...