SR-23-01-0 Electric Motors May Shut Down – 2022-2023 Lucid Air

February 22, 2023 NHTSA CAMPAIGN NUMBER: 23V110000

Electric Motors May Shut Down

Power loss will shut down electric motors, causing a loss of drive power and increasing the risk of a crash.

 

NHTSA Campaign Number: 23V110

Manufacturer LucideBay logo USA, Inc.

Components ELECTRICAL SYSTEM

Potential Number of Units Affected 637

 

Summary

LucideBay logo USA, Inc. (LucideBay logo) is recalling certain 2022-2023 Air vehicles. The electrically activated contact switches that transfer energy to the drive motors, may unexpectedly open, cutting off power to the electric motors.

 

Remedy

LucideBay logo Service Centers will update the vehicle software and replace the contactor switches, as necessary, free of charge. Owner notification letters were mailed April 21, 2023. Owners may contact LucideBay logo customer service at 1-888-995-8243. LucideBay logo’s number for this recall is SR-23-01-0.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 


Technical Instructions
Safety Recall SR-23-01-0
Contactor Replacement
Model: Air
Year: 2022 / 2023
Market: USA / CAN
Rev 1

Release Date: 04/18/2023

Concern

Perform Safety Recall SR-23-01-0 Contactor Replacement

 

Cause

Safety Recall SR-23-01-0 (Please choose one of the following):

  • Vehicle contactor analysis resulted in contactors requiring replacement
  • Vehicle contactor analysis resulted in confirmed good contactors

 

Correction

Current Vehicle Contactor Status (Choose one of the following):

  • SW Update Required
  • In Analysis
  • Contactors NOK
  • Contactors OK

Use the correction that best reflects the actions taken (Choose one of the following):

  • Vehicle software updated to version #.#.##, completed contactor cycle test, and contactors NOK. Removed and replaced contactors.
  • Vehicle software updated to version #.#.##, completed contactor cycle test, and contactors OK. No further action required.
  • Completed the contactor cycle test and contactors NOK. Removed and replaced contactors.
  • Completed the contactor cycle test and contactors OK. No further action required.
  • Contactors NOK. Removed and replaced contactors.
  • Contactors OK. No further action required.

Removed Contactor Serial Numbers
Positive:
Negative:

New Contactor Installed Serial Numbers
Positive:
Negative:

 

 


Chronology :

LucideBay logo began investigating this issue in May 2022, following a loss of motive power in a vehicle brought to a LucideBay logo Service Center. Through Sept. 2022, LucideBay logo investigated 14 contactor openings. LucideBay logo’s Product Safety Working Group was briefed on Oct. 14. At that time, testing a vehicle for the spring force issue required manually observing the contactor closing signature during startup. A double-dip closing signature indicates a risk of contactor opening, though many contactors with double-dip signatures have no unexpected openings.

Fewer than 1% of vehicles manufactured prior to the clean point experienced an unexpected contactor opening. Displays, power steering, and power brakes remain available following contactor opening, and the vehicle can coast and should restart after a shutdown. On Nov. 3, LucideBay logo briefed NHTSA on this issue and LucideBay logo’s plan to develop software to permit telemetric screening of vehicles based on current signature. The software update was sent to customer vehicles starting Dec. 16, and LucideBay logo analyzed contactor closing data in its customer fleet through Jan. 2023. LucideBay logo briefed NHTSA of its progress in early Jan. and early Feb. 2023. After analyzing the fleet data, LucideBay logo determined 232 customer vehicles exhibited double-dip signatures at least 5% of the time, which provides a greater than 99.999% confidence interval for capturing affected contactors.

As of Feb. 22, owners of 533 vehicles had not updated their software. Approximately 27 of these were expected to require contactor replacement. The LucideBay logo Product Safety Executive Council (PSEC) determined on Feb. 14 that an unreasonable risk to safety exists in vehicles with double-dip current signatures at least 5% of the time, and that LucideBay logo would recall these vehicles and replace the contactors. LucideBay logo filed this report with NHTSA on Feb. 22. After discussions between LucideBay logo and NHTSA, LucideBay logo’s PSEC determined on Mar. 22 to amend this report to increase the number potentially involved to 637.

This chronology for Amendment 2 to the Defect Information Report for NHTSA ID 23V110 incorporates by reference the information previously submitted and adds the following. During the higher temperatures of May to August, 2023, LucideBay logo identified three LucideBay logo-owned and one customer-owned vehicle that had passed the initial one-time screening process, then later suffered a contactor failure. Thereafter, LucideBay logo implemented additional screening of all vehicles with contactors prior to the factory clean point, using a rolling 100-cycle contactor closing window to determine whether the 5% double-dip threshold was exceeded. The new screening to account for higher temperature exposure identified an additional 249 U.S. vehicles with suspect contactors.

 


2 Affected Products

Vehicle

MAKEMODELYEAR
LUCIDeBay logoAIR2022-2023

 


12 Associated Documents

Recall 573 Report – 3/23/2023

RCLRPT-23V110-3395.PDF 216.704KB

 


Defect Notice 573 Report

RCLRPT-23V110-7457.PDF 216.614KB

 


Recall Acknowledgement

RCAK-23V110-7631.pdf 645.228KB

 


Recall 573 Report-Amendment 1 – 03/23/2023

RCLRPT-23V110-9769.PDF 216.704KB

 


Remedy Instructions and TSB

RCRIT-23V110-7679.pdf 435.139KB

 


ISSUED Owner Notification Letter(Part 577)

RCONL-23V110-4704.pdf 186.444KB

 


Part 577 Owner Notification Envelope

RONE-23V110-9972.pdf 61.606KB

 


Recall Quarterly Report #1, 2023-2

RCLQRT-23V110-0734.PDF 211.132KB

 


Recall 573 Report-Amendment 2 – 10/16/2023

RCLRPT-23V110-1553.PDF 215.877KB

 


Recall Quarterly Report #2, 2023-3

RCLQRT-23V110-6916.PDF 211.372KB

 


Recall Quarterly Report #3, 2023-4

RCLQRT-23V110-7971.PDF 211.457KB

 


Recall Quarterly Report #2, 2023-3

RCLQRT-23V110-3135.PDF 211.457KB

 


Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23V110&docType=RCL

 


 

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