SR-23-01-0 Electric Motors May Shut Down – 2022-2023 Lucid Air

February 22, 2023 NHTSA CAMPAIGN NUMBER: 23V110000

Electric Motors May Shut Down

Power loss will shut down electric motors, causing a loss of drive power and increasing the risk of a crash.

 

NHTSA Campaign Number: 23V110

Manufacturer LucideBay logo USA, Inc.

Components ELECTRICAL SYSTEM

Potential Number of Units Affected 637

 

Summary

LucideBay logo USA, Inc. (LucideBay logo) is recalling certain 2022-2023 Air vehicles. The electrically activated contact switches that transfer energy to the drive motors, may unexpectedly open, cutting off power to the electric motors.

 

Remedy

LucideBay logo Service Centers will update the vehicle software and replace the contactor switches, as necessary, free of charge. Owner notification letters were mailed April 21, 2023. Owners may contact LucideBay logo customer service at 1-888-995-8243. LucideBay logo’s number for this recall is SR-23-01-0.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 


Technical Instructions
Safety Recall SR-23-01-0
Contactor Replacement
Model: Air
Year: 2022 / 2023
Market: USA / CAN
Rev 1

Release Date: 04/18/2023

Concern

Perform Safety Recall SR-23-01-0 Contactor Replacement

 

Cause

Safety Recall SR-23-01-0 (Please choose one of the following):

  • Vehicle contactor analysis resulted in contactors requiring replacement
  • Vehicle contactor analysis resulted in confirmed good contactors

 

Correction

Current Vehicle Contactor Status (Choose one of the following):

  • SW Update Required
  • In Analysis
  • Contactors NOK
  • Contactors OK

Use the correction that best reflects the actions taken (Choose one of the following):

  • Vehicle software updated to version #.#.##, completed contactor cycle test, and contactors NOK. Removed and replaced contactors.
  • Vehicle software updated to version #.#.##, completed contactor cycle test, and contactors OK. No further action required.
  • Completed the contactor cycle test and contactors NOK. Removed and replaced contactors.
  • Completed the contactor cycle test and contactors OK. No further action required.
  • Contactors NOK. Removed and replaced contactors.
  • Contactors OK. No further action required.

Removed Contactor Serial Numbers
Positive:
Negative:

New Contactor Installed Serial Numbers
Positive:
Negative:

 

 


Chronology :

LucideBay logo began investigating this issue in May 2022, following a loss of motive power in a vehicle brought to a LucideBay logo Service Center. Through Sept. 2022, LucideBay logo investigated 14 contactor openings. LucideBay logo’s Product Safety Working Group was briefed on Oct. 14. At that time, testing a vehicle for the spring force issue required manually observing the contactor closing signature during startup. A double-dip closing signature indicates a risk of contactor opening, though many contactors with double-dip signatures have no unexpected openings.

Fewer than 1% of vehicles manufactured prior to the clean point experienced an unexpected contactor opening. Displays, power steering, and power brakes remain available following contactor opening, and the vehicle can coast and should restart after a shutdown. On Nov. 3, LucideBay logo briefed NHTSA on this issue and LucideBay logo’s plan to develop software to permit telemetric screening of vehicles based on current signature. The software update was sent to customer vehicles starting Dec. 16, and LucideBay logo analyzed contactor closing data in its customer fleet through Jan. 2023. LucideBay logo briefed NHTSA of its progress in early Jan. and early Feb. 2023. After analyzing the fleet data, LucideBay logo determined 232 customer vehicles exhibited double-dip signatures at least 5% of the time, which provides a greater than 99.999% confidence interval for capturing affected contactors.

As of Feb. 22, owners of 533 vehicles had not updated their software. Approximately 27 of these were expected to require contactor replacement. The LucideBay logo Product Safety Executive Council (PSEC) determined on Feb. 14 that an unreasonable risk to safety exists in vehicles with double-dip current signatures at least 5% of the time, and that LucideBay logo would recall these vehicles and replace the contactors. LucideBay logo filed this report with NHTSA on Feb. 22. After discussions between LucideBay logo and NHTSA, LucideBay logo’s PSEC determined on Mar. 22 to amend this report to increase the number potentially involved to 637.

This chronology for Amendment 2 to the Defect Information Report for NHTSA ID 23V110 incorporates by reference the information previously submitted and adds the following. During the higher temperatures of May to August, 2023, LucideBay logo identified three LucideBay logo-owned and one customer-owned vehicle that had passed the initial one-time screening process, then later suffered a contactor failure. Thereafter, LucideBay logo implemented additional screening of all vehicles with contactors prior to the factory clean point, using a rolling 100-cycle contactor closing window to determine whether the 5% double-dip threshold was exceeded. The new screening to account for higher temperature exposure identified an additional 249 U.S. vehicles with suspect contactors.

 


2 Affected Products

Vehicle

MAKEMODELYEAR
LUCIDeBay logoAIR2022-2023

 


12 Associated Documents

Recall 573 Report – 3/23/2023

RCLRPT-23V110-3395.PDF 216.704KB

 


Defect Notice 573 Report

RCLRPT-23V110-7457.PDF 216.614KB

 


Recall Acknowledgement

RCAK-23V110-7631.pdf 645.228KB

 


Recall 573 Report-Amendment 1 – 03/23/2023

RCLRPT-23V110-9769.PDF 216.704KB

 


Remedy Instructions and TSB

RCRIT-23V110-7679.pdf 435.139KB

 


ISSUED Owner Notification Letter(Part 577)

RCONL-23V110-4704.pdf 186.444KB

 


Part 577 Owner Notification Envelope

RONE-23V110-9972.pdf 61.606KB

 


Recall Quarterly Report #1, 2023-2

RCLQRT-23V110-0734.PDF 211.132KB

 


Recall 573 Report-Amendment 2 – 10/16/2023

RCLRPT-23V110-1553.PDF 215.877KB

 


Recall Quarterly Report #2, 2023-3

RCLQRT-23V110-6916.PDF 211.372KB

 


Recall Quarterly Report #3, 2023-4

RCLQRT-23V110-7971.PDF 211.457KB

 


Recall Quarterly Report #2, 2023-3

RCLQRT-23V110-3135.PDF 211.457KB

 


Latest Recalls Documents

 


 

SaleBestseller No. 1
EVDANCE Level 1&2 EV Charger, Electric Vehicle Portable Charger with 25FT Cable, ETL Listed J1772 EVSE for All EVs & PHEVs, 12A 120V/16A 240V(Black, 16A Max | NEMA 5-15&6-20(Standard Home Plug))
  • Flex Level 1 EV Charger - The EVDANCE Level 1 electric car charger is compatible with J1772 electric vehicles and plug-in hybrideBay logo vehicles (North American Standard). *TeslaeBay logo requires a SAE J1772 adapter.
  • Convenient to Use - This charger has both NEMA 6-20 plug for 16A 240V charging (3.68kW, 10-12 mi/h) and a NEMA 6-20 to 5-15 plug adapter for 12A 120V charging (1.44kW, 2-5 mi/h). The included bag makes it easier to carry on the go. It also has a 25ft cable length, you can use it flexibly from anywhere in the garage or driveway.
  • Check Your Outlet Type -This charger works with standard 120V NEMA 5-15/5-20 outlets (2-5 mph charging speed) and 240V NEMA 6-20 outlets (10-12 mph) . It's not compatible with NEMA 6-15/10-30/14-30/14-50/6-50 outlets – you'll need a NEMA 14-50/14-30/10-30/6-50 to 6-20 adapter (sold separately) to connect.
  • Compatible EV Models -This EV charger works with most major electric vehicles, including FordeBay logo, ChevroleteBay logo, HyundaieBay logo, AudieBay logo, NissaneBay logo Ariya, RivianeBay logo R1S, KiaeBay logo, and others. However, it's not compatible with MinieBay logo Cooper Electric Hardtop,ToyotaeBay logo Prus Prime/Z4X/RAV4Prime, PorscheeBay logo Taycan Base/4S/Turbo/Turbo S or TeslaeBay logo models (TeslaeBay logo requires a J1772 to TeslaeBay logo Adapter, sold separately). For a full list of compatible models, check out the Full Compatibility List on our product page.
  • Indication Displays - LED display that can tell you the status as well as indicate errors while charging your electric vehicle.
SaleBestseller No. 2
EVIQO Level 2 EV Charger J1772 40A NEMA 14-50 - 240V Wall Charging Station
  • WORKS WITH EVERY NON-TESLAeBay logo EV: Standard J1772 connector plugs straight into FordeBay logo, ChevroleteBay logo, HyundaieBay logo, KiaeBay logo, NissaneBay logo, BMWeBay logo, VolkswageneBay logo, AudieBay logo, RivianeBay logo, LucideBay logo and every other EV or plug-in hybrideBay logo sold with a J1772 port - no adapter needed. TeslaeBay logo drivers can charge too, using the J1772 adapter that comes with the car.
  • PLUG IN, NO HARDWIRING: Level 2 charger delivers up to 40A to fully charge most EVs overnight. Plugs into a 240V, 4-prong NEMA 14-50 outlet (the RV/range type - NOT a dryer outlet) on a dedicated 50A circuit. The extra-long 25 ft cable easily reaches across a garage or driveway. Before ordering, check your car's port type and that you have the right outlet.
  • CONTROL & SAVE FROM YOUR PHONE: A stronger built-in antenna keeps the charger online even in a garage or basement. Use the free app to start/stop charging, set speed (6-40A), get reminders, and track energy use and cost. Schedule off-peak overnight charging to cut your electric bill. Requires 2.4 GHz WiFi.
  • SAFETY-CERTIFIED & WEATHERPROOF: Independently tested and certified (UL, ETL, FCC, Energy Star). A fully sealed IP66 / NEMA 4 housing stands up to rain, snow, heat and dust indoors or out, and internal steel shielding protects the electronics for years of reliable use.
  • GLOW-IN-THE-DARK HOLSTER: The included high-visibility holster glows in the dark so you can find and dock the plug easily at night. Holds the connector securely when not in use.
SaleBestseller No. 3
2026 Upgraded Level 1&2 EV Charger for ALL J1772 EV, NEMA5-15/6-20Plug
  • [2026 INTELLIGENT CHARGING UPGRADE — PRECISION CONTROL MEETS SMART SCHEDULING] After surveying 100K+ U.S. EV owners, the Raylix R&D team found that nearly all drivers recognized the necessity of adjustable current and scheduled charging. Our upgraded J1772 charger features 4-level adjustable current (8A/10A/12A/16A) and a 1–12 hour smart delay timer. Whether you're charging overnight or during off-peak hours, enjoy smarter energy use, lower costs, and total convenience—on your schedule.
  • [ONE CHARGER, ALL J1772 EVs/PHEVs READY!] Compatible with all SAE J1772 electric vehicles and plug-in hybrids—whether it’s FordeBay logo, GM, NissaneBay logo, AudieBay logo, BMWeBay logo, KiaeBay logo, HyundaieBay logo, HondaeBay logo, Chevy, or more. Perfect for home or on-the-road charging, our 16A Level 1 & 2 charger ensures your EV is always powered and ready for any journey.
  • [CHARGE 4× FASTER — NO MORE WAITING] In a rush? Our 16A Level 1 & 2 charger delivers charging speeds up to 4× faster than standard 8A Charger Level 1. Whether it's an early commute, a spontaneous trip, or last-minute errands, your EV will be ready when you are.
  • [LEVEL 1 & 2 PORTABLE CHARGER — CHARGE ANYWHERE, ANYTIME] Designed for maximum flexibility, Raylix Level 1 & 2 EV charger features both 5-15 and 6-20 plug compatibility. Whether you're charging in your garage, at a friend's house, or at a roadside motel. NEMA 6-20 plug for Level 2 ev charging (240V, 16A, 3.68kW, 9-12 miles/hr) and a NEMA 5-15 adapter for Level 1 ev charging (120V, 12A, 1.44kW, 3-5 miles/hr) NOTE: In compliance with North American electrical safety standards, the charger automatically limits current to 12A when using a 5-15 outlet—protecting both your vehicle and your home’s electrical system.
  • [AT-A-GLANCE CHARGING COMMAND: TOTAL CONTROL, INSTANTLY] While most ev chargers solutions confine vital data to in-car screens, the Raylix teslaeBay logo charger breaks free with its enhanced TFT color display. This Raylix-exclusive feature delivers crystal-clear, real-time updates—voltage, current, power load, AND critical charging temperature—directly on the unit. Just one glance gives you complete charging insight. It’s not just information; it's the empowering peace of mind and satisfying control that transforms every charge into a masterfully managed experience.
SaleBestseller No. 4
NexCyber Level 2 EV Charger(WiFi APP/Plug-Play), 48A Nema 14-50p, 25ft Cable ETL Certified, Home Level 2 EVSE Car Charger w/ J1772 Connector, Electric Vehicle Charging Stations (46)
  • [Up to 9x Faster Charging Speed]: Provides up to 46 miles/hour charging speed via hardwired connection (48 amp - up to 9x faster than a standard wall outlet) or up to 38 miles/hour via the NEMA 14-50 plug (40 amp). Professional installation recommended for optimal safety and performance. [Install The Power Outlet Cord]: No smaller than 8AWG if charge 40-48A, we suggest 6AWG cord.(1.The input side is belongs to the electrician electric automobile regulation scope, need to use three 6AWG cable wires for 48A; 2.The charging cable belongs to the automotive connector certification standard, so the 8AWG cable can meet the 48A.)
  • [DESIGNED WITH J1772 Connector for All North America j1772 Connector EVs/PHEVs. Not fits for Tesla/Nacs Connector Cars(j1772 to Tesla adapter needed)]: Compatible with TeslaeBay logo cars (Adapter needed, not included), FordeBay logo, GM, AudieBay logo, KiaeBay logo, HondaeBay logo, KiaeBay logo, HyundaieBay logo, GmceBay logo, ChevroleteBay logo Bolt, VWeBay logo ID 4, NissaneBay logo Leaf, FordeBay logo MustangeBay logo Mach-E, IONIQ 5 2024 and before, BMWeBay logo i3, i4, iX, JeepeBay logo Wrangler 4xe, etc. [Not fits for Nac connector cars-Kia EV6 2025/EV9,Ariya 2025&2025 loniq 5(J1772 to Tesla adapter needed)]
  • [Safety & Faster Charging with ETL, FCC, Energy Star Certified]: Meets the Safety Criteria Defined by: SAE J1772, UL2231-1/-2, UL 991, UL 2231, UL 2251, UL1998 and UL 2594. (ETL and FCC certified EV car charger with 3-year Warranty)
  • [Plug-play Mode(The Default Setting), Smart Touch Screen, No APP Needed]: Clearly show the charging amperage, charging speed, input voltage, delay time, etc. For the touch buttons: 1. Pull out the charging gun before press the buttons, otherwise no respond; 2. Long press "Ⓐ" or "Time" button to enter the setting interface, then you can adjust the amperage from 16A to 48A freely or Set the charging start time; 3. You can do "factory reset" if doesn't charging.
  • [Smart WIFI APP, You can Set the Charging Period]: By APP, you can wirelessly check the charging cost, history, fully-charged notification, track the charging status, during off-peak period, etc. [Wi-Fi Reset/Factory Reset Function, Add New Device Quickly]: If you can't find your device or you have replaced a new phone, just pull out the charging latches, simultaneously long press the Ⓐ button and time adjustment button on the product screen until it shows "Factory Reset", then wait 3-5 seconds and re-start your device.
SaleBestseller No. 5
EVIQO Level 2 EV Charger J1772 48A - Hardwired 240V Wall Charging Station
  • WORKS WITH EVERY NON-TESLAeBay logo EV: Standard J1772 connector plugs straight into FordeBay logo, ChevroleteBay logo, HyundaieBay logo, KiaeBay logo, NissaneBay logo, BMWeBay logo, VolkswageneBay logo, AudieBay logo, RivianeBay logo, LucideBay logo and every other EV or plug-in hybrideBay logo sold with a J1772 port - no adapter needed. TeslaeBay logo drivers can charge too, using the J1772 adapter that comes with the car. The extra-long 25 ft cable easily reaches across a garage or driveway.
  • HARDWIRED - PROFESSIONAL INSTALL: This Level 2 charger is hardwired (not plug-in), so a licensed electrician installs it per National Electrical Code. It delivers up to 48A on a dedicated 60A, 240V circuit - enough to charge most EVs fully overnight. Want more speed? You can set DIP switches 4 and 5 to unlock 50A on a dedicated 70A circuit. Before ordering, check your car's port type and that your electrical panel can support the circuit.
  • CONTROL FROM YOUR PHONE: A stronger built-in antenna keeps the charger online even in a garage or basement. Use the free app to start and stop charging, set the charging speed (6-48A), get reminders, and track how much energy and money each charge uses. Requires a 2.4 GHz home WiFi network.
  • SAFETY-CERTIFIED & WEATHERPROOF: Independently tested and certified (UL, ETL, FCC, Energy Star). A fully sealed IP66 / NEMA 4 housing stands up to rain, snow, heat and dust indoors or out, and internal steel shielding protects the electronics for years of reliable use.
  • GLOW-IN-THE-DARK HOLSTER: The included high-visibility holster glows in the dark so you can find and dock the plug easily at night. Holds the connector securely when not in use.

 


This product presentation was made with AAWP plugin.

Leave a Comment

Share to...