Windshield Wipers May Fail – 2021-2022 Entegra & Jayco Recreational Vehicles

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-477 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Jayco, Inc. Submission Date : JUL 12, 2023 NHTSA Recall No. : 23V-477 Manufacturer Recall No. : DTNA FL969 23V-237 Manufacturer Information : Manufacturer Name : Jayco, Inc. Address : 903 South Main Street PO Box 460 Middlebury IN 46540 Company phone : 800-283-8267 Population : Number of potentially involved : 1,205 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2021-2022 Jayco/Entegra Coach Accolade, Accolade XL, Seneca, Seneca Prestige Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL Descriptive Information : Daimler Trucks North America, LLC provided a list of affected VIN numbers to Jayco regarding their recall 23V-237 (FL969). Jayco matched those VIN numbers to our production records. Production Dates : JUN 24, 2020 – APR 29, 2022 VIN Range 1 : Begin : 4UZADVFC1MCMM4866 End : 4UZADVFC3NCNP8909 ✔ Not sequential Description of Defect : Description of the Defect : The windshield wipers may not function properly reducing the drivers visibility under certain operating conditions. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : On the affected vehicles, the spline teeth in the windshield wiper arm may wear. This may result in a loss of wipers functioning properly and reduced visibility, increasing the risk of crash. Description of the Cause : Spline teeth in the windshield wiper arm may wear. Identification of Any Warning that can Occur : If the driver has operated the windshield wipers as part of the recommended pre-trip inspection, the defect would likely be detectable during that inspection. Involved Components : Part 573 Safety Recall Report 23V-477 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : Arm – Windshield Wiper Component Description : Wiper Arm Component Part Number : A22-78786-000 Component Name 2 : Arm – Windshield Wiper Component Description : Wiper Arm Component Part Number : A22-78786-001 Component Name 3 : Arm – Windshield Wiper Component Description : Wiper Arm Component Part Number : A22-75736-000 Component Name 4 : Arm – Windshield Wiper Component Description : Wiper Arm Component Part Number : A22-75736-001 Component Name 5 : Arm – Windshield Wiper Component Description : Wiper Arm Component Part Number : A22-74082-000 Supplier Identification : Component Manufacturer Name : Trico Products Address : 3255 West Hamlin Road Rochester Hills Michigan 48309 Country : United States Chronology : Part 573 Safety Recall Report 23V-477 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Please refer to Daimler Trucks North America, LLC chronology on 23V-237. DTNA is aware of 1 field report and 48 warranty claims related to inoperative windshield wiper arms received from February 13, 2021 through May 18, 2023. April 11, 2023 Jayco Inc. received notice of DTNA Recall FL969/ NHTSA Recall 23V-237. April 17, 2023 Jayco’s Warranty Incident Review Committee (WIRC) reviewed the incident and elevated it to the Corrective Preventive Action Committee (CPAC). On April 19, 2023 CPAC decided to elevate the incident to the Safety Steering Committee (SSC). On July 10, 2023 SSC voted to proceed with a pass through chassis recall. Description of Remedy : Description of Remedy Program : Inspect the date code on the windshield wiper arms and replace as needed. Repairs will be performed free of charge by Daimler Truck North America authorized service facilities. Details of the reimbursement plan will be included in the owner’s notification letter. Owners are directed to seek reimbursement through authorized dealers. Daimler Trucks North America will be reporting the quarterly completion rates to NHTSA. How Remedy Component Differs from Recalled Component : Not Reported by DTNA Identify How/When Recall Condition was Corrected in Production : Not Reported by DTNA Recall Schedule : Description of Recall Schedule : Jayco will notify its dealers and affected retail owners. Planned Dealer Notification Date : AUG 11, 2023 – AUG 11, 2023 Planned Owner Notification Date : AUG 11, 2023 – AUG 11, 2023 * NR – Not Reported

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