225-1669 – 30-Amp Shore Power Inlet Failure May Cause Fire – 2024 Coachmen Beyond, Galleria, & Nova Motorhomes

SEOCONTENT-START

OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-575 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Forest River, Inc. Submission Date : AUG 14, 2023 NHTSA Recall No. : 23V-575 Manufacturer Recall No. : 225-1669 Manufacturer Information : Manufacturer Name : Forest River, Inc. Address : 55470 CR 1 P.O. Box 3030 Elkhart IN 46515-3030 Company phone : 1-800-348-7440 Population : Number of potentially involved : 16 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2024-2024 Forest River Inc. Coachmen Beyond Class B Motorhomes Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : NR Descriptive Information : The scope was determined by sales records from the manufacturer/distributor provided to OCC. 2024 Beyond BYB22CAWD – 7 Production Dates : JUL 25, 2023 – AUG 09, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2024-2024 Forest River Inc. Coachmen Galleria Class B Motorhomes Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : NR Descriptive Information : The scope was determined by sales records from the manufacturer/distributor provided to OCC. 2024 Galleria GAB24QM – 2 2024 Galleria GAB24FLM – 1 2024 Galleria GAB24QMAWD – 1 Production Dates : JUL 25, 2023 – AUG 09, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 23V-575 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 3 : 2024-2024 Forest River Inc. Coachmen Nova Class B Motorhomes Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : NR Descriptive Information : The scope was determined by sales records from the manufacturer/distributor provided to OCC. 2024 Nova NAB20D – 1 2024 Nova NAB20RB – 3 2024 Nova NAB20C – 1 Production Dates : JUL 25, 2023 – AUG 09, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : According to Smart Plug recall 23E059: “The defective part is a Manganese- Bronze D-ring used in the 30A Products.” FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : According to Smart Plug recall 23E059: “If the D-ring cracks or fials, the electrical connections to the inlet could be jeopardized. This could lead to arching on the Pins, create corrosion and eventually the loss of power to the RV.” Which may lead to a fire, property damage or personal injury. Description of the Cause : NR Identification of Any Warning that can Occur : NR Involved Components : Component Name 1 : 30AMP Shore Power Inlet Component Description : 30AMP Shore Power Inlet Component Part Number : 43975 Supplier Identification : Component Manufacturer Name : Dave Carter & Associates Part 573 Safety Recall Report 23V-575 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Address : 2432 Century Dr Goshen Indiana 46528 Country : United States Chronology : On August 10, 2023, Forest Rivers Office of Corporate Compliance (“OCC”) was made aware of an equipment recall 23E059. OCC opened a research item into the concern. On August 11, 2023, Forest River’s Corporate Recall Committee was informed of the 23E059 Equipment pass through recall. On August 14, 2023, was able to determine which vehicles Forest River manufactures that may be affected. Description of Remedy : Description of Remedy Program : Forest River will provide all parts and labor free of charge to Consumers and Dealers. An authorized Forest River Dealer or Service Center will need to perform the remedy. A new smart plug will be installed. What is the Forest River Customer Service Phone Number? (574) 825-6319 If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized. Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall. Please send the service invoice to the following address: Coachmen Class B Forest River, Inc. Attn: WARRANTY MANAGER 423 N Main St Middlebury, IN 46540 How Remedy Component Differs from Recalled Component : Affected Component: 30AMP Shore Power Inlet – P/N: 43975 – According to Smart Plug recall 23E059: The same component will be used. However, the inner lug(s)/D Ring will be Aluminum in place of the recalled bronze lug(s)/D Ring. Replacement Component: 30AMP Shore Power Inlet – P/N: 43975 – According to Smart Plug recall 23E059: The same component will be used. Part 573 Safety Recall Report 23V-575 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 However, the inner lug(s)/D Ring will be Aluminum in place of the recalled bronze lug(s)/D Ring. Dave Carter & Associates – 574-642-0627 2432 Century Drive Goshen IN 46528 Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : Forest River has the utmost urgency in our recalls. Forest River will send suspected VIN numbers to our third party vendor that is licensed to pull data on the current owner of the vehicles (as needed) once a formal NHTSA I.D. is provided. Forest River intends on pushing the mailing out as soon as NHTSA provides any correction(s) and an Acknowledgement Letter. Planned Dealer Notification Date : SEP 23, 2023 – SEP 23, 2023 Planned Owner Notification Date : SEP 23, 2023 – SEP 23, 2023 * NR – Not Reported

**************************************************************************************************************

Page 1 of 1 RECALL 23V575 REMEDY INSTRUCTIONS Make(s): BEYOND, NOVA & GALLERIA Model(s): MANY, SEE BELOW Model Year(s): 2024 Concern: The defective part is a Manganese-Bronze D-ring used in the 30A Products. Repair Code: RC-003-01-00-004394 Allotted Time: .30 HRS. Inspection Code: RC-003-05-00-004393 Allotted Time: .10 HRS. Photo(s) Required: YES, OF LUGS Prior Authorization Required: NO Part(s) Kit Number: F100444949 Part(s) Return: YES Turn off LP Gas at LPG Tank(s). Disconnect the vehicles’ battery Positive and Negative, disconnect any House battery(s) Positive and Negative, if equipped with a generator ensure it is off and lastly, ensure the vehicle is disconnected from shore power. Block any tires/wheels to prevent the vehicle from rolling. Failure to do so may result in electrocution, fire or other personal injury, property damage and/or death. CERTAIN 2024 – NOVA – NAB20C, NAB20D & NAB20RB CERTAIN 2024 – BEYOND – BYB22CAWD & BYB22DAWD CERTAIN 2024 – GALLERIA – GAB24FLM, GAB24QM & GAB24QMAWD READ AND ABIDE BY THE AFOREMENTIONED WARNING(S) HIGHLIGHTED IN RED INSPECTION: STEP 1: REMOVE SHORE POWER INLET FROM THE SIDE OF THE VAN; • ENSURE TO NOT DAMAGE THE GASKET BETWEEN THE VAN AND THE SMART INLET; STEP 2: INSPECT THE LUGS ON THE SMART INLET WHICH CAPTURE THE 110V WIRE FROM THE DISTRABUTION PANEL; • IF THE LUG(S) ARE BRONZE/COPPER/YELLOW IN COLOR – TAKE PHOTOS OF THE BRONZE/COPPER/YELLOW COLOR LUGS PRIOR TO REPLACEMENT; • CONTACT WARRANTY AND SERVICE TO ORDER A REPLACEMENT SMART INLET USING THE ABOVE PARTS KIT NUMBER; • MOVE ON TO REMEDY PORTION OF THESE INSTRUCTIONS; • IF THE LUG(S) ARE SILVER IN COLOR, REINSTALL THE SMART INLET TO THE VEHICLE, TEST FUNCTIONALITY AND CLAIM THE INSPECTION CODE; REMEDY: STEP 1: REFERENCE ANY SMART PLUG INSTALLATION GUIDE THAT MAY BE INCLUDED WITH THE SMART INLET; STEP 2: REMOVE THE RECALLED SMART INLET FROM THE VEHICLE AND DESTROY, DISCARD APPROPRIATLY; STEP 3: INSTALL THE REPLACEMENT SMART INLET USING THE COLOR CORDINATION ON THE SMART INLET; STEP 4: ENSURE THE LUG(S) FOR THE HOT, NEUTRAL AND GROUND ARE SECURE, ENSURE THE LUGS ARE NOT LOOSE/NO PLAY UNDER THE WIRE(S) IS ACCEPTABLE; STEP 5: ENSURE THE GASKET BETWEEN THE VEHICLE BODY AND SMART PLUG IS FREE OF DEBRIS AND INSTALL THE SMART PLUG TO THE VEHICLE BODY; STEP 6: TEST FUNCTIONALITY OF THE SMART INLET; STEP 7: CLAIM REMEDY CODE.

**************************************************************************************************************

Page 1 of 2 Corporate Compliance PO Box 30 Middlebury, In 46540 August 2023 This Notice applies to your vehicle VIN listed above. Dear Forest River Customer: This notice is sent to you in accordance with the requirements Motor Vehicle Safety Act. This notice is also sent in accordance with the requirements of the United States’ National Traffic and Motor Vehicle Safety Act. Forest River has decided that a defect, which relates to the motor vehicle safety, exists in certain 2024 Coachmen Beyond, Galleria and Nova Class B Motorhome Recreational Vehicles. This is to inform you that your vehicle may contain a defect that could affect the safety of a person. WHAT IS THE DEFECT The Manganese-Bronze D-ring used in the 30A Products may crack or fail when properly tightened. EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL. If the D-ring cracks or fails, the electrical connections to the inlet could be jeopardized. This could lead to arcing on the Pins, create corrosion and eventually the loss of power to the RV. Which may lead to a fire, property damage or personal injury. WHAT IS FOREST RIVER AND OUR DEALERSHIPS GOING TO DO? Forest River is notifying dealerships of the recall. You may have the recall corrected at any Forest River dealership. However, it is preferable if you have your selling dealership perform the remedy. Forest River completely covers your cost for the remedy; you will not receive any bill of sale for anything covered under the above recall number. WHAT SHOULD YOU DO? Please contact your dealer immediately and request a service appointment to schedule the free remedy. A new smart plug with be installed. The vehicle Owner is responsible for arranging to have the work completed. Please state you have been notified by Forest River of having a recall in process for your vehicle and provide the recall number for the dealership. It is also helpful to the dealership to have a copy of this letter when you take your vehicle in for the recall remedy. You may also visit https://coachmenrv.com/dealer-locator for dealer locations. HOW LONG WILL THE REMEDY PROCESS TAKE? The estimated time of repair is .30 hours. However, the dealership may need to keep your vehicle or schedule an appointment with you for a later date to fit into their regular service schedule. WHAT IF YOU HAVE PREVIOUSLY PAID FOR REPAIRS TO YOUR VEHICLE FOR THIS PARTICULAR CONDITION? If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized. Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall. Please send the service invoice to the following address: Coachmen Class B Forest River, Inc. Attn: WARRANTY MANAGER 423 N Main St Middlebury, IN 46540 NHTSA RECALL: 23V575 FOREST RIVER ID: 225-1669 <> <> <

> <>, <> <> Page 2 of 2 WHAT IF YOU NO LONGER OWN THIS VEHICLE? If you no longer own this vehicle and have the address for the current owner, please forward this letter to the new owner within 10 working days after the day in which the notice is received. You have received this letter because government regulations require that a notification is sent to the last known owner of record. Our records indicate that you are the current owner. PLEASE NOTE: FEDERAL LAW REQUIRES THAT ANY VEHICLE LESSOR RECEIVING THIS RECALL NOTICE MUST FORWARD A COPY OF THIS NOTICE TO THE LESSEE WITHIN TEN DAYS. MAY COACHMEN ASSIST YOU FURTHER? If you have difficulties getting your vehicle repaired, please contact your Coachmen Representative listed below: If after contacting your dealer and/or our customer care helpline, should you have additional questions in regard to this recall, you may contact: CONTACT PHONE CUSTOMER SERVICE (574) 825-6319 For US Owners Please Contact: Administrator National Highway Traffic Safety Administration 1200 New Jersey Ave, S.E. Washington, D.C. 20590 Or you may call the toll free Vehicle Safety Hotline at 1-888-327-4236 or (TTY: 1-800-424-9153). Or visit www.safercar.gov and search; Recall ID: 23V575 Sincerely, Forest River Inc. Office of Corporate Compliance**************************************************************************************************************IMPORTANT SAFETY RECALL Page 1 of 2 August 2023 Pursuant to USC49CFR §577.13 – Notification to Dealerships and Distributors – Paragraph B “It is a violation of Federal Law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by the notification under a sale or lease until the defect or noncompliance is remedied. Substantial civil penalties apply to violations of this law.” –Forest River motorized and towable products are contained in this section- CANADA: Pursuant to the Canadian Motor Vehicle Safety Act, section 5 Companies who sell new non-complying vehicles may be in violation of the Motor Vehicle Safety Act. Substantial penalties apply to violations of this law. This notice is being sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This is to inform you that your vehicle may contain a defect that could affect the safety of a person. Forest River has decided that a safety defect exists in certain 2024 Coachmen Beyond, Galleria and Nova Class B Motorhome Recreational Vehicles. Forest River is recalling the defect model(s) to ensure the safety of our future retail consumers and your dealership. Forest River apologizes for any inconvenience this action may cause your dealership; however, safety continued satisfaction and our commitment to building great products are of the utmost importance to Forest River. The identified VIN referenced in the attached document(s). The designated Date range of production is 07/25/2023 through 08/09/2023. WHAT IS THE DEFECT? According to Smart Plug recall 23E059: “The defective part is a Manganese-Bronze D-ring used in the 30A Products.” EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL. According to Smart Plug recall 23E059: “If the D-ring cracks or fails, the electrical connections to the inlet could be jeopardized. This could lead to arching on the Pins, create corrosion and eventually the loss of power to the RV.” Which may lead to a fire, property damage or personal injury. SERVICE PROCEDURE: Remedy Instructions can be found on Dealer Connect WHAT IS THE PART NUMBER OF THE REMEDY KIT? F100444949: RECALL, REMEDY KIT 23V575 REQUIREMENTS FOR CLAIMS. Pictures are required of the lugs on the inlet for inspection and/or remedy. Pictures must be provided and are a conditon of payment. PART RETURN IS REQUIRED Please send to: Coachmen Class B Attn: Paul Kluskowski 423 N Main St Middlebury, IN 46540 DEPARTMENT OF COMPLIANCE VEHICLE SAFETY AND RECALL MANAGEMENT PO Box 30 MIDDLEBURY, INDIANA 46540-9218 NHTSA RECALL: 23V575 FR ID: 225-1669 <> <

> <>, <> <> O Integrity O Safety O Quality O Customer Service IMPORTANT SAFETY RECALL Page 2 of 2 DEALER REPAIR CODES: Dealer Connect UNITED STATES CANADA REPAIR CODE DESCRIPTION ALLOWABLE HOUR(S) 23V575 N/A RC-003-05-00-004393 INSPECTION ONLY .10 HRS 23V575 N/A RC-003-01-00-004394 INSPECTION AND REMEDY .30 HRS HELPFUL CONTACT INFORMATION: CONTACT PHONE CUSTOMER SERVICE (574) 825-6319 The Recall shall be considered the utmost priority to remedy the 2024 Coachmen Beyond, Galleria and Nova Class B Motorhome in question. The retail consumer shall not be charged any amount of monies for remedy to their 2024 Coachmen Beyond, Galleria and Nova Class B Motorhome listed under this Recall. If your dealership has already performed the remedy to 2024 Coachmen Beyond, Galleria and Nova Class B Motorhome your dealership is entitled to the reimbursement as stated above by filing a claim using the indicated repair code(s). If the remedy needs to be performed on an out of warranty 2024 Coachmen Beyond, Galleria and Nova Class B Motorhome in which the VIN falls under as stated in the identified VIN listing, your dealership is entitled to the reimbursement as stated above by filing a claim using the indicated repair code(s). Notice: In no manner shall a Forest River Product Owner or Coachmen Product Owner be charged any fee(s) for scheduling, conduction or completion of the recall. Additionally, all dealership(s) that are Forest River and/or Coachmen dealership(s) are Federally Mandated to perform the recall once presented with this recall whether by the Owner or Dealership receipt of this letter, without denial of service to the Owner. Lastly, denial of a remedy for this recall is a Federal Violation punishable by law resulting substantial fines and/or civil penalties. Federal Regulation requires that any lessor receiving this Recall must forward a copy of this notice to the lessee within ten days. If your dealership no longer owns this vehicle, please inform the Warranty Manager of the product listed above of the change of ownership. Sincerely, Forest River, Inc. Office of Corporate Compliance**************************************************************************************************************SEOCONTENT-END