January 26, 2024 NHTSA CAMPAIGN NUMBER: 24E005000
High Voltage Battery May Cause Fire
Relays that are stuck in the closed position increase the risk of a fire during battery charging.
NHTSA Campaign Number: 24E005
Manufacturer Renogy
Components ELECTRICAL SYSTEM
Potential Number of Units Affected 1,800
Summary
Renogy is recalling certain battery packs with model number RBT210LFP51S-12 and part number RBT210LFP51S-12-G1-U. The battery relay contactors may become stuck in the closed position.
Remedy
The remedy is currently under development. Owner notification letters are expected to be mailed February 2, 2024. Owners may contact Renogy customer service at 1-909-760-6898.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Chronology :
11/01/2021 V137.3.1 is released
01/30/2023 Customer complaints: Over discharge and thermal failure
01/2023-06/2023 Testing and optimization of V 137.3.13
07/03/2023 V 137.3.13 is released
07/30/2023 Problems found in internal testing: When over discharged, the shutdown time is not accurate.
07/2023-08/23 Testing and optimization of V137.3.15
08/22/2023 V137.3.15 is released
09/15/2023 Potential**Problems found in internal testing: After the battery undervoltage protection is restored, the 12V is not restored and there is no output.
09/15/2023-09/20/2023 Testing and optimization of V137.4.1
09/27/2023 V137.4.1 is released
11/16/2023 Problems found in internal testing: High Temperature protection, single cell undervoltage/overvoltage protection time is unreasonable.
11/20/2023 V137.4.2 Released Need to verify timeline with end-user
11/22/2023 Customer Complaints “need to verify firmware version”: 1.12V continuous output, K3 Relay Sticky
2.When charging and heating at low temperature, the battery is over discharged to 1.696V
3.When the PV power is insufficient, the heating film rely frequently draws
4. the heating film opens and the temperature reached 77C without closing.
Weekly meetings before transitioning to daily meetings.
12/18/2023 Daily meetings OEM JAYCO
12/29/2023 Gained access to Jayco FB group
01/15/2024 Created pole to gather feedback from End-users on preferred implementation of firmware update
01/17/2024 Safety Committee officially Established and informed of all pertinent data and possible risks
01/19/2024 Safety Committee unanimous vote on Recall
01/26/2024 File Part 573 Recall Report
1 Affected Product
Equipment
| BRAND | PART NO. | PRODUCTION DATES |
| RNG INTERNATIONAL | BATTERY PACK | |
2 Associated Documents
Recall Acknowledgement
RCAK-24E005-2317.pdf 734.153KB
Defect Notice 573 Report
RCLRPT-24E005-9015.PDF 215.522KB
Latest Recalls Documents
For the Latest and Most recent Recall Information Visit the link below…
- ❤ [Equipped with Nema 14-50 plug 240V, Compatible with 110-120V Nema 5-15p to 14-50r EV Adapter(Not packaged) or the other EV Adapter Cable]: Suggest install the 240V Nema 14-50 plug-in socket. [Kindly Note When Using the 5-15P Adapter]: 1. The RV Adapter cable doesn't work for EV chargers, please order the correct EV adapter cable. 2. It will become slow level 1 ev charging and some cars may drop to 12A, the max charging rate is 1.32-1.8kW(110V*12A-120V*15A).
- ❤ [Features a J1772 Connector for All North America J1772 EVs/PHEVs. For Tesla EVs/Nacs Connector Cars, This will Require an j1772 to Tesla Adapter]: Compatible with Ford, GM, Nissan, Audi, Kia, Honda, BMW, Kia, Hyundai, Gmc, Chevy, etc. [Not fits for Tesla cars/Nac connector cars-Kia EV6 2025/EV9,Ariya 2025&2025 loniq 5(J1772 to Tesla adapter needed)]. [6X Faster Charging with ETL, FCC Listed, Meets the Safety Criteria Defined by: SAE J1772, UL2231-1/-2, UL 991, UL 2231, UL 2251, UL1998 and UL 2594]: Say goodbye to slow level 1 ev charger, enjoy safe charging and 6X faster charging.
- ❤ [Up to 7.68kWh High Speed Charging, Adjustable Amperage from 16A to 32A & Requires a 20A to 40A circuit]: Maximum current output of 32 Amps for 40A circuit breaker, 24 Amps for 30A circuit breaker, or 16 Amps for 20A circuit breaker (Please pull out the charging gun, long press "A" button to change the current). You can also adjust the current/amperage by APP before the charging.
- ❤ [2 Operating Modes: Plug-charge(The Default Setting) or APP Start Mode & Smart Touch Screen]: The LED Screen Clearly show the Amperage, charging speed, input voltage, delay time, etc. For the touch buttons: 1. Pull out the charging gun before press the button, otherwise no respond; 2. Long press "Ⓐ" or "Time" button to adjust the amperage from 16A to 32A freely or Set the charging start time; 3. You can do "factory reset" if doesn't charging.
- ❤ [Smart WIFI APP, You can Set the Charging Period]: Check the charging cost, history, fully-charged notification, track the charging status, during off-peak period, etc. ❤ [Wi-Fi Reset/Factory Reset Function, Add New Device Quickly]: If you can't find your device or you have replaced a new phone, just pull out the charging gun, simultaneously long press the Ⓐ button and time adjustment button on the product screen until it shows "Factory Reset", then re-start your device.
- Charge With Confidence: ChargePoint builds reliable, flexible EV charging stations for home, business, and fleets. Get 24/7 support and access to hundreds of thousands of North American charging locations.
- Charge Smart: With the user-friendly ChargePoint Mobile App, you can control your electric car charger, manage reminders, connect to smart home devices, find stations, get data and charging info, and access the latest features. Note: WIFI is needed for certain functionalities and troubleshooting steps if connectivity issues arise.
- Vast Network: Wherever you go, ChargePoint’s Network includes 274k+ stations across North America and Europe and 565k+ roaming partner stations.
- Safe & Durable: Rely on this UL-certified EV Charger for safe home charging. It can be installed indoors or outdoors by an electrician and includes a cold-resistant cable.
- Fast & Powerful: This EV Charger charges 9× faster than a 120V outlet, delivering up to 45 mi/hr., dependent upon your vehicle. It features a J1772 connector for all non-Tesla EVs and requires a 20A or 80A circuit. For Tesla EVs, this will require an adapter.
- Fast & Adjustable Charging: Up to 9.6 kW (37 mph), 7x faster than Level 1, with 5 current levels (16/20/24/32/40A) to match home capacity, plus 1–12H timing delay for off-peak charging, reducing costs and easing range anxiety
- Plug & Extended Reach: NEMA 14-50 plug fits 240V outlets for true plug-and-play use, while the 25FT cable offers flexible reach across garages and driveways, eliminating the need to reposition vehicles for easier daily charging
- ETL Certified & ELEGRP PBE Protection: Fully ETL certified, ELEGRP’s exclusive PBE technology combines full-link overheat protection with a triple-layer safety system, ensuring safer, more efficient charging. Includes a 2-year warranty
- All-Weather Indoor & Outdoor Use: IP67-rated for durability in rain, snow, and extreme temps (-21°F to 121°F), with a portable design that supports home, travel, and outdoor charging, delivering reliable performance anywhere
- Universal Compatibility: Works seamlessly with Mercedes, Chevy, Ford, Mustang Mach-E, Cadillac, Hyundai Ioniq, Kia EV6/EV9, Nissan Leaf, Chevy Bolt, Chrysler Pacifica Hybrid, and all PHEV/BEV. Tesla compatible with NACS adapter (sold separately)
- PLUG-IN, NO ELECTRICIAN: EVIQO Level 2 EV charger with a max output of 40A on a dedicated 50A / 240V circuit fully recharges most EVs overnight. This wall-mounted plug-in model requires an EV-graded 4-prong NEMA 14-50 outlet (same style as an RV or range outlet - NOT a dryer outlet). Verify your vehicle's connector type and home electrical setup before ordering.
- J1772 CONNECTOR - NON-TESLA EVs: Electric Vehicle Charging Stations works with all North American EV and PHEV models and also functions as a Tesla Level 2 charger when used with a J1772-to-NACS adapter (not included). The fully rubberized SAE J1772 connector with a durable metal latch provides a secure, ergonomic grip.
- SMART APP CONTROL: Enhanced WiFi Antenna keeps EVIQO EV car charger level 2 online in garage & basement. Control start/stop, set 6-40A current, get reminders & track consumption/cost right in the smartphone. Smart app features require the charger to be connected to 2.4 GHz WiFi (Internet) network.
- CERTIFIED & WEATHERPROOF: UL/ETL/FCC/Energy Star certified and built into an IP66/NEMA-4 weatherproof enclosure, so this electric vehicle charging station stands up to rain, snow, heat and dust. Mainboard steel shielding protects the internals of the charger for long term use.
- NEW FLUORESCENT HOLSTER: High-visibility fluorescent holster makes plug-in and storage easy even in low-light conditions. Helps quickly locate the connector at night and keeps it securely stored when not in use.
- Flex Level 1 EV Charger - The EVDANCE Level 1 electric car charger is compatible with J1772 electric vehicles and plug-in hybrid vehicles (North American Standard). *Tesla requires a SAE J1772 adapter.
- Convenient to Use - This charger has both NEMA 6-20 plug for 16A 240V charging (3.68kW, 10-12 mi/h) and a NEMA 6-20 to 5-15 plug adapter for 12A 120V charging (1.44kW, 2-5 mi/h). The included bag makes it easier to carry on the go. It also has a 25ft cable length, you can use it flexibly from anywhere in the garage or driveway.
- Check Your Outlet Type -This charger works with standard 120V NEMA 5-15/5-20 outlets (2-5 mph charging speed) and 240V NEMA 6-20 outlets (10-12 mph) . It's not compatible with NEMA 6-15/10-30/14-30/14-50/6-50 outlets – you'll need a NEMA 14-50/14-30/10-30/6-50 to 6-20 adapter (sold separately) to connect.
- Compatible EV Models -This EV charger works with most major electric vehicles, including Ford, Chevrolet, Hyundai, Audi, Nissan Ariya, Rivian R1S, Kia, and others. However, it's not compatible with Mini Cooper Electric Hardtop,Toyota Prus Prime/Z4X/RAV4Prime, Porsche Taycan Base/4S/Turbo/Turbo S or Tesla models (Tesla requires a J1772 to Tesla Adapter, sold separately). For a full list of compatible models, check out the Full Compatibility List on our product page.
- Indication Displays - LED display that can tell you the status as well as indicate errors while charging your electric vehicle.
Last update on 2026-06-12 / Affiliate links / Images from Amazon Product Advertising API
SEOCONTENT-START
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24E-005
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Renogy
JAN 26, 2024 NHTSA Recall No. : 24E-005 Manufacturer Recall No. : NR Manufacturer Information :
Manufacturer Name : Renogy
Address : 5050 S. Archibald Ave
Ontario CA 91762
Company phone : 636 1132
Population :
Number of potentially involved : 1,800 Estimated percentage with defect : 10 %
Equipment Information : Brand / Trade 1 :
Model : RNG International Inc. RBT210LFP51S-12 Part No. : RBT210LFP51S-12-G1-U Size : NR Function : Battery Pack
Descriptive Information : The recall focuses on implementing a firmware update to address safety concerns associated with the battery packs.
The update is intended to enhance safety features and ensure the proper functioning of the units.
Users can verify whether their units have been updated by checking the version number displayed on the Samkoon screen.
This verification process ensures transparency and allows users to confirm the status of their battery packs.
The battery packs subject to the recall were originally designed for installation in recreational vehicles of OEM partners.
The recall aims to ensure the safety and reliability of these units within the intended RV installations.
Overall, the recall emphasizes the commitment to safety and the proactive measures taken to address any potential risks associated with the specified battery packs. Production Dates : MAY 17, 2021 – DEC 15, 2023
Description of Defect :
Description of the Defect : Battery relay activation, protection, and recovery logic do not fully safeguard the battery from being engaged in a negative feedback loop that exasperates
relay mechanical life. This condition may result in stuck relay contactors. Part 573 Safety Recall Report 24E-005 Page 2 FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : Under certain conditions, contactors that are stuck in a closed position could lead to a thermal runway event when charging.
Description of the Cause : Activation and Recovery logic conditions are engaged without fully evaluating the system criteria resulting in a negative feedback loop exasperating relay mechanical life. Identification of Any Warning
that can Occur : “Cell Imbalance” on the samkoon screen
Live voltage on the battery terminals when the battery is in the off position Involved Components : Component Name : 51.2 210Ah Smart Lithium Iron Phosphate Battery
Component Description : Battery pack rated at 51.2 Volts and a storage capacity of 210-Ah. Used by customers to store electrical energy.
Component Part Number : RBT210LFP51S-12-G1-US Supplier Identification : Component Manufacturer
Name : Shenzhen Lithtech Energy Co.,Ltd Address : 5400 Beck Drive
14F, Block D, Central Avenue, Baoyuan Ro Shenzhen City Foreign States 518102
Country : China Chronology :
11/01/2021 V137.3.1 is released
01/30/2023 Customer complaints: Over discharge and thermal failure 01/2023-06/2023 Testing and optimization of V 137.3.13 07/03/2023 V 137.3.13 is released
07/30/2023 Problems found in internal testing: When over discharged, the shutdown time is not accurate. 07/2023-08/23 Testing and optimization of V137.3.15
08/22/2023 V137.3.15 is released
09/15/2023 Potential**Problems found in internal testing: After the battery undervoltage protection is restored, the 12V is not restored and there is no output.
09/15/2023-09/20/2023 Testing and optimization of V137.4.1 09/27/2023 V137.4.1 is released The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24E-005 Page 3 11/16/2023 Problems found in internal testing: High Temperature protection, single cell undervoltage/ overvoltage protection time is unreasonable.
11/20/2023 V137.4.2 Released Need to verify timeline with end-user
11/22/2023 Customer Complaints “need to verify firmware version”: 1.12V continuous output, K3 Relay Sticky 2.When charging and heating at low temperature, the battery is over discharged to 1.696V
3.When the PV power is insufficient, the heating film rely frequently draws
4. the heating film opens and the temperature reached 77C without closing. Weekly meetings before transitioning to daily meetings.
12/18/2023 Daily meetings OEM JAYCO 12/29/2023 Gained access to Jayco FB group
01/15/2024 Created pole to gather feedback from End-users on preferred implementation of firmware update 01/17/2024 Safety Committee officially Established and informed of all pertinent data and possible risks 01/19/2024 Safety Committee unanimous vote on Recall
01/26/2024 File Part 573 Recall Report Description of Remedy :
Description of Remedy Program : Renogy is currently developing the remedy for the recalled units. Renogy
will complete this section when the remedy is developed. How Remedy Component Differs NR from Recalled Component :
Identify How/When Recall Condition NR was Corrected in Production : Recall Schedule :
Description of Recall Schedule : Renogy expect to notify the affected OEMs no later than Monday
03/25/2024.
Renogy will conduct the recall and notify owners with the agreement of OEMs. Renogy is currently developing the schedule for implementation of the recall. Planned Dealer Notification Date : JAN 31, 2024 – MAR 25, 2024
Planned Owner Notification Date : FEB 02, 2024 – MAR 25, 2024 Purchaser Information :
The following manufacturers purchased this defective/noncompliant equipment for possible use or installation in new motor vehicles or new items of motor vehicle equipment: The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24E-005
Page 4
The information contained in this report was submitted pursuant to 49 CFR §573
Name : Patrick Distribution Address : 5400 Beck Drive
IN 46516 Country : US
Company Phone : 5746126271
* NR – Not Reported
**************************************************************************************************************
**************************************************************************************************************
SEOCONTENT-END
This product presentation was made with AAWP plugin.