March 6, 2024 NHTSA CAMPAIGN NUMBER: 24V179000
Battery Cables Missing Wiring Protection
An electrical short circuit increases the risk of a fire. Additionally, a vehicle fire may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.
NHTSA Campaign Number: 24V179
Manufacturer Prevost
Car (US) Inc.
Components ELECTRICAL SYSTEM
Potential Number of Units Affected 79
Summary
Prevost Car (US) Inc. (Prevost) is recalling certain 2024 H3-45 and H3-45 VIP vehicles. The grommet that protects the battery cables passing through a metallic panel was improperly installed, allowing the cables to chafe on the edges of the panel and potentially short circuit.
Remedy
Prevost will inspect and reinstall the grommet, if necessary, free of charge. Owner notification letters are expected to be mailed April 19, 2024. Owners may contact Prevost customer service at 1-866-870-2046. Prevost’s number for this recall is SR24-12.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Chronology :
2024-01-26 Issue identified in production during an internal vehicle audit.
2024-01-26 Internal Prevost investigation was opened to identify the root cause and to determine if the issue is safety related.
2024-02-02 Internal campaign was launched to solve the issue on all vehicles in production before being delivered.
2024-02-20 Case was presented on Volvo Product Safety Evaluation Committee (PSEC) to evaluate if there is a potential safety-related issue. Decision made to raise the potential safety issue to Volvo Product Safety Committee (PSC) for review and determination.
2024-02-29 Case was presented to Volvo Product Safety Committee (PSC). It was concluded that there was a safety-related issue and that a recall is needed.
2024-03-06 Defect Information Report submitted to authorities.
No warranty claims related to this issue. No field reports, incidents, accidents, injuries or fatalities related to this issue were reported.
2 Affected Products
Vehicles
2 Associated Documents
Recall Acknowledgement
RCAK-24V179-6616.pdf 651.713KB
Defect Notice 573 Report
RCLRPT-24V179-5585.PDF 214.518KB
Latest Recalls Documents
For the Latest and Most recent Recall Information Visit the link below…
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Last update on 2026-05-22 / Affiliate links / Images from Amazon Product Advertising API
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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-179
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Prevost Car (US) Inc. MAR 06, 2024 NHTSA Recall No. : 24V-179 Manufacturer Recall No. : SR24-12 Manufacturer Information :
Manufacturer Name : Prevost Car (US) Inc.
Address : 201 South Avenue
South Plainsfield NJ 07080 Company phone : 908-222-7211
Population :
Number of potentially involved : 79 Estimated percentage with defect : 31 %
Vehicle Information : Vehicle 1 : 2024-2024 Prevost H3-45
Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL
Descriptive Information : The population was determined based on the production period and location as it is a production issue. The subject vehicles are certain MY2024 Prevost H3-45 vehicles manufactured during the indicated production dates. The recalled products are limited to these specific vehicles since they were the only ones manufactured in the above-mentioned production period. A total of 69 MY2024 Prevost H3-45 vehicles are affected by the recall. Production Dates : AUG 23, 2023 – NOV 10, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2024-2024 Prevost H3-45 VIP Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL
Descriptive Information : The population was determined based on the production period and location as it is a production issue. The subject vehicles are certain MY2024 Prevost H3-45 VIP vehicles manufactured during the indicated production dates. The recalled products are limited to these specific vehicles since they were the only ones manufactured in the above-mentioned production period. A total of 10 MY2024 Prevost H3-45 VIP vehicles are affected by the recall.
Production Dates : AUG 22, 2023 – NOV 16, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 24V-179 Page 2 Description of Defect :
Description of the Defect : On certain vehicles, the grommet protecting battery cables routed through a metallic panel may not be adequately positioned. The wiring conductor insulation could become damaged by chafing on the edges of the panel, potentially causing a short-circuit which could increase the risk of a fire.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : A fire increases the risk of injury to vehicle occupants and persons around the vehicle. A fire may also require the evacuation of passengers in an uncontrol traffic situation, which increases the risk of injury.
Description of the Cause : During the vehicle manufacturing, the assembly instructions were not followed by Prevost when installing the battery cables. Identification of Any Warning
that can Occur : There is no warning associated with this issue. Involved Components : Component Name 1 : Grommet Component Description : Grommet Component Part Number : 504606 Supplier Identification : Component Manufacturer
Name : NR Address : NR
NR
Country : NR Chronology :
2024-01-26 Issue identified in production during an internal vehicle audit. 2024-01-26 Internal Prevost investigation was opened to identify the root cause and to determine if the issue is safety related. 2024-02-02 Internal campaign was launched to solve the issue on all vehicles in production before being The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-179
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
delivered.
2024-02-20 Case was presented on Volvo Product Safety Evaluation Committee (PSEC) to evaluate if there is a potential safety-related issue. Decision made to raise the potential safety issue to Volvo Product Safety Committee (PSC) for review and determination. 2024-02-29 Case was presented to Volvo Product Safety Committee (PSC). It was concluded that there was a safety-related issue and that a recall is needed. 2024-03-06 Defect Information Report submitted to authorities. No warranty claims related to this issue. No field reports, incidents, accidents, injuries or fatalities related to this issue were reported.
Description of Remedy :
Description of Remedy Program : Prevost will inspect all subject vehicles and, if required, adequately
reinstall the grommet. Letters will be sent to customers to inform them on how to proceed. Prevost will execute this correction free of charge (parts and labor) for the customers. In case a customer has already inspected and corrected this defect before the safety recall has been launched, this customer will be reimbursed according to Prevost reimbursement plan. How Remedy Component Differs from Recalled Component : Identify How/When Recall Condition was Corrected in Production : The issue concerns an inadequately installed component, and not a defective component. After the remedy, the grommet will be adequately positioned.
The recall condition was corrected in production on February 2, 2024, when an internal campaign was launched. All vehicles are corrected prior to delivery. Recall Schedule :
Description of Recall Schedule : Please note that Prevost does not have a dealer network and the dates
entered for the planned dealer notification begin/end date are only to avoid NHTSA Recall Portal error while submitting the recall report.
Planned Dealer Notification Date : APR 19, 2024 – APR 19, 2024
Planned Owner Notification Date : APR 19, 2024 – APR 19, 2024
* NR – Not Reported
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