March 29, 2019 NHTSA CAMPAIGN NUMBER: 19V259000
Missing Interior Padding/FMVSS 201
In the event of a crash, there is an increased risk of injury, due to the missing padding.
NHTSA Campaign Number: 19V259
Manufacturer Supreme Corporation
Components STRUCTURE
Potential Number of Units Affected 99
Summary
Supreme Corporation (Supreme) is recalling certain 2014-2018 Service Body vehicles built on a Ford
Transit chassis. The vehicles may lack the required padded trim that protects occupants from head impact. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 201, “Occupant Protection in Interior Impact.”
Remedy
Supreme will notify owners, and dealers will install padded trim, free of charge. The recall began June 20, 2019. Owners may contact Supreme customer service at 1-844-352-4921.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
IMPORTANT SAFETY RECALL
NHTSA Recall No. 19V259
This notice applies to your vehicle: –
Your Vehicle Identification Number (VIN):
Supreme Serial Number:
Dear Supreme Truck Body Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Supreme Corporation has decided that certain model year 2014-2018
Supreme Service Bodies mounted on Ford Transit Chassis fail to conform to Federal Motor Vehicle Safety Standard No. 201, Occupant Protection in Interior Impact. Our records indicate that your vehicle(s) identified above may be affected. Supreme is conducting a safety recall to address this condition.
What is the Issue?
Certain Supreme Service Bodies were not equipped with protective trim installed on the rear of the chassis cab resulting in a non-compliance of FMVSS 201 U. Due to missing protective trim, in the event of a crash, there is an increased risk of head injury or death.
What Should You Do?
Please contact Supreme at (844) 352-4921 or [email protected]. You will be referred to an approved service provider to install protective trim on your vehicle. This work will be done at no charge (parts and labor) to you. This will take approximately two hours to complete.
If you no longer own the vehicle(s) listed above, please contact Supreme’s Warranty Department at (844) 352-4921 or [email protected] and provide any information you can furnish that will assist us in locating the current owner.
Note: Federal law prohibits the delivery ofaffected vehicles under a sale or lease until this issue has been corrected. Federal law also requires that any vehicle lessor receiving this recall notice forward a copy ofthe notice to the lessee within 10 days.
If you previously paid to have this condition remedied, you may be eligible for reimbursement. Please contact your Supreme representative for more information.
Questions or Concerns?
If you have any questions about this recall, please contact Supreme’s Warranty Department at (844) 352-4921 or by e-mail at [email protected].
If you are unable to obtain a remedy without charge within a reasonable time, you may submit a complaint to: Administrator, National Highway Trafic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC 20590 or call the free Vehicle Safety Hotline at 1-888-327-4236 (TYY: 1-800-424-9153) or go to www.safercar.gov (reference NHTSA Safety Recall No. 16V296),
We apologize for the inconvenience, but are taking this step in the interest of your personal safety and satisfaction with our vehicles. Thank you for your attention to this important matter.
Sincerely,
Supreme Corporation
5 Affected Products
Vehicle
| SUPREME | SERVICE BODY | 2014-2018 |
5 Associated Documents
ISSUED Owner Notification Letter(Part 577)
RCONL-19V259-2699.pdf 94.962KB
Non-Compliance Notice 573 Report
RCLRPT-19V259-9795.PDF 212.571KB
Recall Quarterly Report #1, 2019-2
RCLQRT-19V259-0630.PDF 211.117KB
Recall Quarterly Report #2, 2019-3
RCLQRT-19V259-9946.PDF 211.212KB
Recall Quarterly Report #3, 2019-4
RCLQRT-19V259-8883.PDF 211.3KB
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