January 29, 2018
Incorrect GAWR on Federal Label/FMVSS 110
The incorrect GAWR information may result in the trailer being overloaded which can cause the tires to wear prematurely, increasing the risk of a crash.
NHTSA Campaign Number: 18V074000
Manufacturer Highland Ridge RV![]()
Components EQUIPMENT
Potential Number of Units Affected 84
Summary
Highland Ridge RV
(Highland Ridge) is recalling certain 2018 Open Range light travel trailers, model 312BHS. The Federal Label on these vehicles incorrectly lists the Gross Axle Weight Rating (GAWR) as 5100lbs when the correct GAWR is 4400lbs. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, “Tire Selection and Rims.”
Remedy
Highland Ridge will notify owners, and dealers will replace the incorrect Federal Label with a corrected label, free of charge. The recall began on February 7, 2018. Owners may contact Highland Ridge customer service at 1-260-768-7771. Highland’s number for this recall is 9904374.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
IMPORTANT SAFETY RECALL
This Notice Applies To Recreational Vehicle VIN
NHTSA RECALL CAMPAIGN # 18V-074
February 2018
Dear Valued Customer:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Highland Ridge RV
(Highland) has decided that certain Model Year 2018 Open Range Light, 312BHS (TN) travel trailers fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 110, “Tire selection and rims and motor home/recreation vehicle trailer load carrying capacity information for motor vehicles with a GVWR of 4,536 kilograms (10,000 pounds) or less”.
Due to data entry error, the Gross Axle Weight Rating (GAWR) was noted as 5100# on the Federal Label when the affected travel trailers were manufactued as specificed with an 4400# axle. All other information on the original Federal label is correct. The incorrect GAWR may lead to inadvertant overloading of the trailer which would exceed the GVWR. Exceeding the noted GVWR may cause structual issues with the travel trailer, resulting in the tires to wear prematurely, increasing the risk of a crash.
The correct label is enclosed with this Recall Notification Letter. You may place the correct label on your trailer by following the enclosed instructions or contact a Highland Dealer to set an appointment to place the label on your trailer at no charge. If you chose to perform the recall repair, please complete and return the enclosed Reply Form so we can note the recall repair as complete. For more information please contact Highland Customer Service at 260-768-7771 for assistance.
If you choose to take your vehicle to a non-Highland dealer, they must contact Highland prior to making the recall repairs for proper authorization and instruction. Federal regulations require that any vehicle lessor receiving this notice must forward a copy of this notice to the lessee within ten days.
If, you take your recreational vehicle to your dealer on the agreed service date and the dealer does not remedy this condition on that date or within three (3) days, please contact our Customer Service Department at 260-7687771. If after contacting your dealer and Customer Service you are not able to have the safety defect remedied without charge and/or within a reasonable time, you may wish to submit a written complaint to the Administrator, national Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153): or go to https://www.safercar.gov.
We certainly regret this inconvenience; however your safety is our most important priority.
Sincerely,
1 Affected Product
Vehicle
| HIGHLAND RIDGE | OPEN RANGE | 2018 |
10 Associated Documents
Recall Quarterly Report- Report #1, 2018-1
RCLQRT-18V074-0241.PDF 214.514KB
Non-Compliance Notice 573 Report/FMVSS 110
RCLRPT-18V074-4828.pdf 214.424KB
Recall Acknowledgement
Recall Quarterly Report #1, 2018-1
RCLQRT-18V074-5971.PDF 214.51KB
Miscellaneous Document- Recall Reply Form
RMISC-18V074-0374.pdf 214.405KB
Manufacturer Notices(to Dealers,etc)
RCMN-18V074-8868.pdf 131.994KB
Remedy Instructions and TSB
RCRIT-18V074-2231.pdf 294.947KB
ISSUED Owner Notification Letter(Part 577)
RCONL-18V074-9039.pdf 134.917KB
Recall Quarterly Report #4, 2018-4
RCLQRT-18V074-2093.PDF 211.429KB
Recall Quarterly Report #5, 2019-1
RCLQRT-18V074-3660.PDF 211.536KB
Latest Recalls Documents
- 85" Hubface, 70" Spring Center, 5x4.5 Bolt Pattern, 3,500 lbs Capacity Idler Trailer Axle
- 3.5K Capacity | 5 Lug | Tube: 2 3/8" | 72" Wide Frame
- Design for use on Light Duty Trailers: Utility, Boat, Car Haulers, ATV, Lawn & Landscape, Motorcycle, BBQ Pit, Cargo, Enclosed, RV & More
- Easy and secure mounting, ensuring a safe and reliable connection; This axle can handle heavy loads and rough terrain; A superior powder coating for long-lasting protection against the elements
- Widely Applicable: This trailer axle is designed with 5 hole bolts, bolt hole spacing is 4.5 inches, suitable for various common trailer types in the market, and has strong compatibility
- Process: The trailer axle maximum load-bearing capacity is 3500 lbs, which can easily meet the load requirements of small and medium-sized trailers, provide stable support and reliable performance. Its design fully considers constancy and safety, making it suitable for long-term use
- Recommend: The spring center distance of this trailer axle is 58 inches, which optimizes the suspension system of the trailer and can better absorb road vibrations and impacts. For trailers that require long-term driving or use on uneven roads, this design can significantly improve ride comfort and cargo safety
- Excellent Performance: This trailer axle is made of high strength steel and has undergone precision machining and surface treatment. Its constancy ensures long term reliability, reduces maintenance and replacement frequency, and saves users time and costs
- You Will Get: 1x 61" Hub face 46" spring center trailer axle; 1x 73" Hub face 58" spring center trailer axle; 1x 95" Hub face 80" spring center trailer axle
- 56.5 inch Hub Face: The length of the shaft measured from the bottom of one wheel stud to the bottom of the other wheel stud
- 46.5 inch Spring Center: It is a measurement from the center of the spring seat on one side of the axle to the center of the spring seat on the other side
- Widely Used: Suitable for all light trailers, including trailer axle, boat trailer axle, car trailer axle, ATV trailer axle, lawn and landscape trailer axle, motorcycle trailer axle, cargo trailer axle, enclosed trailer axle, RV trailer axle, etc
- Installation Instructions: The packaging includes leaf spring brackets but they are not welded. They need to be welded according to your own requirements
- Note: Your measurement spacing is allowed to be off by about an inch from the size we show
- Widely Applicable: This trailer axle is designed with 5 hole bolts, bolt hole spacing is 4.5 inches, suitable for various common trailer types in the market, and has strong compatibility
- Process: The trailer axle maximum load-bearing capacity is 3500 lbs, which can easily meet the load requirements of small and medium-sized trailers, provide stable support and reliable performance. Its design fully considers constancy and safety, making it suitable for long-term use
- Recommend: The spring center distance of this trailer axle is 58 inches, which optimizes the suspension system of the trailer and can better absorb road vibrations and impacts. For trailers that require long-term driving or use on uneven roads, this design can significantly improve ride comfort and cargo safety
- Excellent Performance: This trailer axle is made of high strength steel and has undergone precision machining and surface treatment. Its constancy ensures long term reliability, reduces maintenance and replacement frequency, and saves users time and costs
- You Will Get: 1x 61" Hub face 46" spring center trailer axle
- Widely Applicable: This trailer axle is designed with 5 hole bolts, bolt hole spacing is 4.5 inches, suitable for various common trailer types in the market, and has strong compatibility
- Process: The trailer axle maximum load-bearing capacity is 3500 lbs, which can easily meet the load requirements of small and medium-sized trailers, provide stable support and reliable performance. Its design fully considers constancy and safety, making it suitable for long-term use
- Recommend: The spring center distance of this trailer axle is 58 inches, which optimizes the suspension system of the trailer and can better absorb road vibrations and impacts. For trailers that require long-term driving or use on uneven roads, this design can significantly improve ride comfort and cargo safety
- Excellent Performance: This trailer axle is made of high strength steel and has undergone precision machining and surface treatment. Its constancy ensures long term reliability, reduces maintenance and replacement frequency, and saves users time and costs
- You Will Get: 1x 95" Hub face 80" spring center trailer axle
This product presentation was made with AAWP plugin.





