9904374 – Incorrect GAWR on Federal Label/FMVSS 110 – 2018 Highland Ridge Open Range Light Travel Trailers

January 29, 2018

Incorrect GAWR on Federal Label/FMVSS 110

The incorrect GAWR information may result in the trailer being overloaded which can cause the tires to wear prematurely, increasing the risk of a crash.

 

NHTSA Campaign Number: 18V074000

Manufacturer Highland Ridge RVeBay logo

Components EQUIPMENT

Potential Number of Units Affected 84

 

Summary

Highland Ridge RVeBay logo (Highland Ridge) is recalling certain 2018 Open Range light travel trailers, model 312BHS. The Federal Label on these vehicles incorrectly lists the Gross Axle Weight Rating (GAWR) as 5100lbs when the correct GAWR is 4400lbs. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, “Tire Selection and Rims.”

 

Remedy

Highland Ridge will notify owners, and dealers will replace the incorrect Federal Label with a corrected label, free of charge. The recall began on February 7, 2018. Owners may contact Highland Ridge customer service at 1-260-768-7771. Highland’s number for this recall is 9904374.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 


IMPORTANT SAFETY RECALL

This Notice Applies To Recreational Vehicle   VIN
NHTSA RECALL CAMPAIGN # 18V-074

                  

February 2018

 

Dear Valued Customer:

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.

Highland Ridge RVeBay logo (Highland) has decided that certain Model Year 2018 Open Range Light, 312BHS (TN) travel trailers fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 110, “Tire selection and rims and motor home/recreation vehicle trailer load carrying capacity information for motor vehicles with a GVWR of 4,536 kilograms (10,000 pounds) or less”.

Due to data entry error,  the Gross Axle Weight Rating (GAWR) was noted as 5100# on the Federal Label when the affected travel trailers were manufactued as specificed  with an 4400# axle.  All other information on the original Federal label is correct.  The incorrect GAWR may lead to inadvertant overloading of the trailer which  would exceed the GVWR.  Exceeding the noted GVWR may cause structual issues with the travel trailer, resulting in the tires to wear prematurely, increasing the risk of a crash.

The correct label is enclosed with this Recall Notification Letter.  You may place the correct label on your trailer by following the enclosed instructions or contact a Highland Dealer to set an appointment to place the label on your trailer at no charge.   If you chose to perform the recall repair, please complete and return the enclosed Reply Form so we can note the recall repair as complete.  For more information please contact Highland Customer Service at 260-768-7771 for assistance.

If you choose to take your vehicle to a non-Highland dealer, they must contact Highland prior to making the recall repairs for proper authorization and instruction.   Federal regulations require that any vehicle lessor receiving this notice must forward a copy of this notice to the lessee within ten days.

If, you take your recreational vehicle to your dealer on the agreed service date and the dealer does not remedy this condition on that date or within three (3) days, please contact our Customer Service Department at 260-7687771.  If after contacting your dealer and Customer Service you are not able to have the safety defect remedied without charge and/or within a reasonable time, you may wish to submit a written complaint to the Administrator, national Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153): or go to https://www.safercar.gov.

We certainly regret this inconvenience; however your safety is our most important priority.

 

Sincerely,

Highland Ridge RVeBay logo


1 Affected Product

Vehicle

HIGHLAND RIDGEOPEN RANGE2018

 


10 Associated Documents

Recall Quarterly Report- Report #1, 2018-1

RCLQRT-18V074-0241.PDF 214.514KB

 


Non-Compliance Notice 573 Report/FMVSS 110

RCLRPT-18V074-4828.pdf 214.424KB

 


Recall Acknowledgement

RCAK-18V074-9743.pdf 246.02KB

 


Recall Quarterly Report #1, 2018-1

RCLQRT-18V074-5971.PDF 214.51KB

 


Miscellaneous Document- Recall Reply Form

RMISC-18V074-0374.pdf 214.405KB

 


Manufacturer Notices(to Dealers,etc)

RCMN-18V074-8868.pdf 131.994KB

 


Remedy Instructions and TSB

RCRIT-18V074-2231.pdf 294.947KB

 


ISSUED Owner Notification Letter(Part 577)

RCONL-18V074-9039.pdf 134.917KB

 


Recall Quarterly Report #4, 2018-4

RCLQRT-18V074-2093.PDF 211.429KB

 


Recall Quarterly Report #5, 2019-1

RCLQRT-18V074-3660.PDF 211.536KB

 


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