January 16, 2020 NHTSA CAMPAIGN NUMBER: 20V021000
Incorrect Connection Points for Safety Chain
The incorrect attachment points may result in the safety chains being too short, possibly interfering with steerability of the tow vehicle and increasing the risk of a crash.
NHTSA Campaign Number: 20V021
Manufacturer Multiquip, Inc.
Components TRAILER HITCHES
Potential Number of Units Affected 119
Summary
Multiquip, Inc. (Multiquip) is recalling certain 2019 WT5C trailers. The connection points for the safety chain are incorrect.
Remedy
Multiquip will notify owners, and dealers will relocate the mounting position of safety chains, free of charge. The recall began January 24, 2020. Owners may contact Multiquip customer service at 1-800-421-1244. Multiquip’s number for this recall is WT20191031.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Service Bulletin
WT5C/WT5CSG Safety Chains Inspection
| Product Group:
Water Trailers | Date Issued:
01/24/20 | Expiration Date:
N/A | Bulletin No.
WT20191031 | ||||||||||||||||||||||||||||||||||||||||
| Models/Serial Numbers Affected: | |||||||||||||||||||||||||||||||||||||||||||
| WT5C | 54401 – 54404, 54419 – 54436, 54444 – 54448, 54452 – 54454, 54526 – 54542, 54553 – 5559, | ||||||||||||||||||||||||||||||||||||||||||
| 54582 – 54587, 54717 – 54723, L027063 – L027067, L027114 – L027133, L027188 – L027207 | |||||||||||||||||||||||||||||||||||||||||||
| WT5CSG | 54282 – 54288 | ||||||||||||||||||||||||||||||||||||||||||
| Details | |||||||||||||||||||||||||||||||||||||||||||
| Problem:
A limited number of WT5C and WT5CSG Water Trailers have safety chain mounting points that result in safety chain length that is inadequate for and may interfere with proper tow operation. Continued use of these affected trailers could result in damage to the water trailer and/or tow vehicle. WARNING: Failure to perform this corrective action on affected trailers may result in inadequate safety chain performance and damage to the trailer and/or tow vehicle. Failure to properly connect safety chains may result in death or serious injury if the trailer uncouples from the tow vehicle during operation. Solution: If you have a WT5C or WT5CSG trailer with the safety chains mounted to the trailer frame with a clamp plate as shown below, corrective action requires installing new hardware and relocating the chains to the V-rings as detailed below. No change is required if the chains are properly connected to the V-rings. Only water trailers within the stated serial number ranges require inspection. The serial number of the water trailer is stamped into the top of the A-frame at the junction of the tongue and/or the last 5 digits of the VIN tag. | |||||||||||||||||||||||||||||||||||||||||||
| Parts Information | |||||||||||||||||||||||||||||||||||||||||||
Figure 1. Hammerlok Link Coupler (Assembled)
Figure 2. Hammerlok Link Coupler (Parts) | |||||||||||||||||||||||||||||||||||||||||||
WORK SAFELY!
Only a qualified service technician should perform this procedure. Follow all shop safety rules when performing this procedure.
SAFETY CHAIN INSPECTION
Locate the safety chains on your water trailer.
If the safety chains are attached to the welded V-rings (Figure 3A) located on the trailer tongue, the chains DO NOT need to be moved. Please disregard this notice.
If the safety chains are attached to the A-frame via a clamp plate as shown in Figure 3B, proceed as follows to reconnect the chains to the welded V-rings (Figure 3A) located on the trailer tongue.
Figure 3. Location of Safety Chains
PREPARATION
- Make sure the water trailer is not in operation.
- Place the water trailer on secure, level ground with chock blocks underneath each wheel to prevent it from rolling.
TOOLS
SAFETY CHAIN RELOCATION
Figure 4. Remove and Discard Clamp Plates and Hardware
- Remove the safety chains from the clamp plates (Figure 4) and discard the clamp plates.
- Connect the safety chains to the welded V-rings using the Hammerlok link couplers (P/N EE44113) as shown in Figure 5.
Loop one half of the Hammerlok link onto the V-ring, then loop the other half onto the end of the safety chain. Connect these two link sections together by driving the load pin through the link sections and the load pin tube.
Figure 5. Reconnect Safety Chains
HERE’S HOW TO GET HELP
PLEASE HAVE THE MODEL AND SERIAL NUMBER ON-HAND WHEN CALLING
UNITED STATES
Multiquip Inc.
(310) 537- 3700
6141 Katella Avenue Suite 200
Cypress, CA 90630
E-MAIL: [email protected] WEBSITE: www.multiquip.com
| CANADA | UNITED KINGDOM |
| Multiquip | Multiquip (UK) Limited Head Office |
| (450) 625-2244
4110 Industriel Boul. Laval, Quebec, Canada H7L 6V3 E-MAIL : [email protected] | 0161 339 2223
Unit 2, Northpoint Industrial Estate, Globe Lane, Dukinfi eld, Cheshire SK16 4UJ E-MAIL : [email protected] |
IMPORTANT SAFETY RECALL 20V-021
Date: 01/24/20
To: WT5C/WT5CSG Water Trailer Owners
From: Multiquip Product Department
Subject: Safety Chains — INSPECTION REQUIRED
Dear Multiquip Customer,
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
Multiquip has decided that a defect which relates to motor vehicle safety exists in certain model year 2019 WT5C trailers. The trailer safety chains may be too short to properly connect to a tow vehicle.
Our records indicate that your company purchased one or more WT5C or WT5CSG Water Trailers. We are asking owners of these trailers to immediately inspect the connection points of the trailer’s safety chains. A limited number of Water Trailers were shipped with mounting points that result in safety chain length that is inadequate for and may interfere with proper tow operation. Continued use of affected trailers without the inspection and, if applicable, corrective action could result in damage to the water trailer and/or tow vehicle. Failure to properly connect safety chains may result in death or serious injury if the trailer uncouples from the tow vehicle during operation.
The safety chains will be relocated free of charge.
The accompanying Service Bulletin details the inspection procedure and corrective actions, if required. No action is needed if the trailer safety chains are connected to the V-rings as shown in the Service Bulletin.
WARNING: Failure to perform this corrective action on affected trailers may result in inadequate safety chain performance and damage to the trailer and/or tow vehicle. Failure to properly connect safety chains may result in death or serious injury if the trailer uncouples from the tow vehicle during operation. If you no longer own this trailer, please contact Multiquip to provide the new owner information. Multiquip will then contact the new owner.
Your prompt attention to this matter is appreciated. If you have questions, please contact the Multiquip Technical Support Department at 800-478-1244 or [email protected].
PARTS ORDERING INFORMATION
You must place a parts order with the Multiquip Parts Department to ensure proper shipment.
- Upon placement of the order, the parts needed will be shipped to you.
- Use Multiquip’s SmartEquip™ Online Parts Order System for faster service.
WARRANTY INFORMATION
Campaign: Reference No. WT20191031
File your claim online via E-Warranty at https://service.multiquip.com/warranty-support.html or contact our warranty department for assistance at 800-421-1244.
Labor Allowance: 0.25 hour total flat rate for relocation of safety chains.
If after having attempted to take advantage of this recall you believe you have not been able to have your trailer remedied without charge and within a reasonable amount of time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, D.C. 20590 or call the toll-free vehicle safety hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to https:// www.safercar.gov.
SEOCONTENT-START
Details
Service Bulletin
WT5C/WT5CSG Safety Chains Inspection
WT5C/WT5CSG SAFETY CHAINS UPDATE — SERVICE BULLETIN WT20191031 — 01/24/20 — PAGE 1
Parts Information
IMPORTANT!
Use only original Multiquip chains and hardware!
Water Trailers
Product Group: Date Issued: Expiration Date: Bulletin No.
01/24/20 N/A WT20191031
Problem:
A limited number of WT5C and WT5CSG Water Trailers have safety chain mounting points that result in safety chain
length that is inadequate for and may interfere with proper tow operation. Continued use of these affected trailers
could result in damage to the water trailer and/or tow vehicle.
WARNING: Failure to perform this corrective action on affected trailers may result in inadequate safety
chain performance and damage to the trailer and/or tow vehicle. Failure to properly connect safety chains
may result in death or serious injury if the trailer uncouples from the tow vehicle during operation.
Solution:
If you have a WT5C or WT5CSG trailer with the safety chains mounted to the trailer frame with a clamp plate as
shown below, corrective action requires installing new hardware and relocating the chains to the V-rings as detailed
below. No change is required if the chains are properly connected to the V-rings. Only water trailers within the
stated serial number ranges require inspection. The serial number of the water trailer is stamped into the
top of the A-frame at the junction of the tongue and/or the last 5 digits of the VIN tag.
Figure 1. Hammerlok Link Coupler
(Assembled) Figure 2. Hammerlok Link Coupler (Parts)
Models/Serial Numbers Affected:
WT5C 54401 – 54404, 54419 – 54436, 54444 – 54448, 54452 – 54454, 54526 – 54542, 54553 – 5559,
54582 – 54587, 54717 – 54723, L027063 – L027067, L027114 – L027133, L027188 – L027207
WT5CSG 54282 – 54288
1
2 3
4
5
1
2 3
4
5
Table 1. Hammerlok Link Coupler
Item No. Part No. Description Qty. Remarks
1 EE44113 Link, Hammerlok Coupling (Painted) 2 Includes items 2–5
2 Hammerlok Link #1 2
3 Hammerlok Link #2 2
4 Load Pin 2
5 Load Pin Tube 2
WT5C/WT5CSG SAFETY CHAINS UPDATE — SERVICE BULLETIN WT20191031 — 01/24/20 — PAGE 2
WORK SAFELY!
Only a qualified service technician should perform this
procedure. Follow all shop safety rules when performing
this procedure.
SAFETY CHAIN INSPECTION
Locate the safety chains on your water trailer.
If the safety chains are attached to the welded V-rings
(Figure 3A) located on the trailer tongue, the chains
DO NOT need to be moved. Please disregard this notice.
If the safety chains are attached to the A-frame via a
clamp plate as shown in Figure 3B, proceed as follows
to reconnect the chains to the welded V-rings (Figure 3A)
located on the trailer tongue.
Figure 3. Location of Safety Chains
B
A A-FRAME
CLAMP
PLATE
TRAILER SHOWN
UPSIDE DOWN
FOR CLEAR VIEW OF
CONNECTION POINTS
V-RINGS
PREPARATION
1. Make sure the water trailer is not in operation.
2. Place the water trailer on secure, level ground with
chock blocks underneath each wheel to prevent it
from rolling.
TOOLS
3/4″ wrench or socket
Hammer or mallet
SAFETY CHAIN RELOCATION
1. Remove and discard the bolts, nuts and washers
(Figure 4) securing the clamp plates to the A-frame.
Figure 4. Remove and Discard
Clamp Plates and Hardware
2. Remove the safety chains from the clamp plates
(Figure 4) and discard the clamp plates.
INSIDE
OF FRAME
TRAILER SHOWN
UPSIDE DOWN
FOR CLARITY
REMOVE
CLAMP PLATE
REMOVE
NUT
REMOVE
CHAIN
REMOVE
CHAIN
REMOVE BOLT
AND WASHER
WT5C/WT5CSG SAFETY CHAINS UPDATE — SERVICE BULLETIN WT20191031 — 01/24/20 — PAGE 3
3. Connect the safety chains to the welded V-rings using
the Hammerlok link couplers (P/N EE44113) as shown
in Figure 5.
Loop one half of the Hammerlok link onto the V-ring,
then loop the other half onto the end of the safety chain.
Connect these two link sections together by driving the
load pin through the link sections and the load pin tube.
Figure 5. Reconnect Safety Chains
SAFETY
CHAIN
V-RING
HAMMERLOK
LINK COUPLER
TRAILER SHOWN P/N EE44113
UPSIDE DOWN
FOR CLARITY
LOAD
PIN
LOAD PIN
TUBE
HERE’S HOW TO GET HELP
PLEASE HAVE THE MODEL AND SERIAL
NUMBER ON-HAND WHEN CALLING
UNITED STATES
Multiquip Inc.
(310) 537- 3700
6141 Katella Avenue Suite 200
Cypress, CA 90630
E-MAIL: [email protected]
WEBSITE: www.multiquip.com
CANADA UNITED KINGDOM
Multiquip Multiquip (UK) Limited Head Offi ce
(450) 625-2244
4110 Industriel Boul.
Laval, Quebec, Canada H7L 6V3
E-MAIL : [email protected]
0161 339 2223
Unit 2, Northpoint Industrial Estate,
Globe Lane,
Dukinfi eld, Cheshire SK16 4UJ
E-MAIL : [email protected]
© COPYRIGHT 2020, MULTIQUIP INC.
Your Local Dealer is:
HERE’S HOW TO GET HELP
PLEASE HAVE THE MODEL AND SERIAL
NUMBER ON-HAND WHEN CALLING
UNITED STATES
Multiquip Inc.
(310) 537- 3700
6141 Katella Avenue Suite 200
Cypress, CA 90630
E-MAIL: [email protected]
WEBSITE: www.multiquip.com
CANADA UNITED KINGDOM
Multiquip Multiquip (UK) Limited Head Offi ce
(450) 625-2244
4110 Industriel Boul.
Laval, Quebec, Canada H7L 6V3
E-MAIL : [email protected]
0161 339 2223
Unit 2, Northpoint Industrial Estate,
Globe Lane,
Dukinfi eld, Cheshire SK16 4UJ
E-MAIL : [email protected]
© COPYRIGHT 2020, MULTIQUIP INC.
Multiquip Inc and the MQ logo are registered trademarks of Multiquip Inc. and may not be used, reproduced, or altered without written permission. All other trademarks are the property
of their respective owners and used with permission.
The information and specifi cations included in this publication were in effect at the time of approval for printing. Illustrations, descriptions, references and technical data contained in
this document are for guidance only and may not be considered as binding. Multiquip Inc. reserves the right to discontinue or change specifi cations, design or the information published
in this publication at any time without notice and without incurring any obligations.
1 Affected Product
Vehicle
| MAKE | MODEL | YEAR |
| MULTIQUIP | WT5C | 2019 |
9 Associated Documents
Recall Quarterly Report #1, 2020-1
RCLQRT-20V021-6917.PDF 211.133KB
Recall Quarterly Report #1, 2020-1
RCLQRT-20V021-5866.PDF 211.133KB
Owner Notification Letter(Part 577)
RCONL-20V021-4531.pdf 82.892KB
Recall 573 Report- Amendment 1
RCLRPT-20V021-4130.PDF 215.15KB
Defect Notice 573 Report
RCLRPT-20V021-9333.PDF 215.148KB
Recall Acknowledgement
RCAK-20V021-7692.pdf 244.905KB
Recall 573 Report- Amendment 2
RCLRPT-20V021-6037.PDF 215.15KB
Remedy Instructions and TSB
RCRIT-20V021-5138.pdf 607.181KB
Recall Quarterly Report #2, 2020-2
RCLQRT-20V021-7047.PDF 211.23KB
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