September 25, 2020 NHTSA CAMPAIGN NUMBER: 20V591000
A damaged engine block
may leak oil, which can contact hot engine or exhaust components, increasing the risk of a fire.
NHTSA Campaign Number: 20V591
Manufacturer Forest River, Inc.
Components ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
Potential Number of Units Affected 79
Summary
Forest River, Inc. (Forest River) is recalling certain 2020-2021 Dynamax Isata vehicles. Inadequate warmup protection can cause a lack of oil film on the engine connecting rod bearings while the engine is reaching operating temperature. This can result in engine damage and connecting rod failure, which could potentially puncture the engine block.
Remedy
Forest River will notify owners, and FCA dealers will reprogram the engine calibration software to enhance the engine warm up protection, free of charge. The recall began October 13, 2020. Owners may contact FCA customer service at 1-800-853-1403. Forest River’s number for this recall is 51-1234. FCA’s number for this recall is W57.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Safety Recall W57 / NHTSA 20V-511 Powertrain Control Module Software
IMPORTANT SAFETY RECALL
NHTSA RECALL: 20V591
CANADA RECALL: N/A
FR ID: 51-1234
FCA: 20V511
<<VIN>>
<<OWNER NAME/DEALERNAME>>
<<ADDRESS>>
<<CITY>>, <<ST>> <<ZIP-XXX>>
<<DATE>>
This Notice applies to your vehicle VIN listed above.
Dear Forest River Customer:
This notice is sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This notice is also sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Forest River – Office of Corporate Compliance (“OCC”) has decided that a defect, which relates to the motor vehicle safety, exists in certain 2020 – 2021 Dynamax Isata motorhome recreational vehicles. This is to inform you that your vehicle may contain a defect that could affect the safety of a person.
WHAT IS THE DEFECT/NONCOMPLIANCE?
The Powertrain control module may have engine calibration software that does not provide adequate engine warm up protection.
EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL.
Inadequate warm up protection can cause a lack of film on the main rod bearing, resulting in engine damage such as connecting rod failure, which may puncture the engine, increasing the risk of a fire.
WHAT IS FCA AND FOREST RIVER GOING TO DO?
Forest River is notifying dealerships of the recall. FCA US will inspect and reprogram the Powertrain Control Module. This service will be performed at no charge.
WHAT SHOULD YOU DO?
Call your authorized Chrysler/Dodge/Jeep/Ram Dealership to schedule an appointment. Alternatively, you may call the FCA Recall Assistance Center at (800) 853-1403. An agent can confirm part availability and help schedule an appointment.
HOW LONG WILL THE REMEDY PROCESS TAKE?
The estimated time of repair is .5 hours. However, the dealership may need to keep your vehicle or schedule an appointment with you for a later date to fit into their regular service schedule.
WHAT IF YOU HAVE PREVIOUSLY PAID FOR REPAIRS TO YOUR VEHICLE FOR THIS PARTICULAR CONDITION?
If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized.
Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall.
Please send the service invoice to the following email address:
www.fcarecallreimbursement.com
What if you no longer own this vehicle?
If you no longer own this vehicle and have the address for the current owner, please forward this letter to the new owner within 10 working days after the day in which the notice is received. You have received this letter because government regulations require that a notification is sent to the last known owner of record. Our records indicate that you are the current owner.
PLEASE NOTE: FEDERAL LAW REQUIRES THAT ANY VEHICLE LESSOR RECEIVING THIS RECALL NOTICE MUST FORWARD A COPY OF THIS NOTICE TO THE LESSEE WITHIN TEN DAYS.
MAY FOREST RIVER ASSIST YOU FURTHER?
If you have difficulties getting your vehicle repaired, please contact your FCA at the phone number listed below:
| CONTACT | PHONE |
| FCA CUSTOMER SERVICE | (800) 853-1403 |
If you are still having difficulty getting your vehicle/towable repaired in a reasonable amount of time or without change, you may write to the following address:
For US Owners Please Contact:
Administrator
National Highway Traffic Safety Administration
1200 New Jersey Ave, S.E.
Washington, D.C. 20590
Or you may call the toll free Vehicle Safety Hotline at 1-888-327-4236 or (TTY: 1-800-424-9153).
Or visit www.safercar.gov and search;
Recall ID: 20V591
SEOCONTENT-START
IMPORTANT SAFETY RECALL
Page 1 of 2
<<DATE>>
This Notice applies to your vehicle VIN listed above.
Dear Forest River Customer:
This notice is sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This notice is also sent to
you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Forest River – Office of
Corporate Compliance (“OCC”) has decided that a defect, which relates to the motor vehicle safety, exists in certain 2020
– 2021 Dynamax Isata motorhome recreational vehicles. This is to inform you that your vehicle may contain a defect that
could affect the safety of a person.
WHAT IS THE DEFECT/NONCOMPLIANCE?
The Powertrain control module may have engine calibration software that does not provide adequate engine warm up
protection.
EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL.
Inadequate warm up protection can cause a lack of film on the main rod bearing, resulting in engine damage such as
connecting rod failure, which may puncture the engine, increasing the risk of a fire.
WHAT IS FCA AND FOREST RIVER GOING TO DO?
Forest River is notifying dealerships of the recall. FCA US will inspect and reprogram the Powertrain Control Module. This
service will be performed at no charge.
WHAT SHOULD YOU DO?
Call your authorized Chrysler/Dodge/Jeep/Ram Dealership to schedule an appointment. Alternatively, you may call the
FCA Recall Assistance Center at (800) 853-1403. An agent can confirm part availability and help schedule an
appointment.
HOW LONG WILL THE REMEDY PROCESS TAKE?
The estimated time of repair is .5 hours. However, the dealership may need to keep your vehicle or schedule an
appointment with you for a later date to fit into their regular service schedule.
WHAT IF YOU HAVE PREVIOUSLY PAID FOR REPAIRS TO YOUR VEHICLE FOR THIS PARTICULAR CONDITION?
If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall
inspected and/or performed to ensure the correct parts and procedures were utilized.
Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope
of this defect under recall.
Please send the service invoice to the following email address:
www.fcarecallreimbursement.com
What if you no longer own this vehicle?
If you no longer own this vehicle and have the address for the current owner, please forward this letter to the new owner
within 10 working days after the day in which the notice is received. You have received this letter because government
regulations require that a notification is sent to the last known owner of record. Our records indicate that you are the
current owner.
PLEASE NOTE: FEDERAL LAW REQUIRES THAT ANY VEHICLE LESSOR RECEIVING THIS RECALL NOTICE
MUST FORWARD A COPY OF THIS NOTICE TO THE LESSEE WITHIN TEN DAYS.
DEPARTMENT OF COMPLIANCE
VEHICLE SAFETY AND RECALL MANAGEMENT
BUILDING 11
423 N MAIN ST
MIDDLEBURY, INDIANA 46540-9218
NHTSA RECALL: 20V591
CANADA RECALL: N/A
FR ID: 51-1234
FCA: 20V511
<<VIN>>
<<OWNER NAME/DEALERNAME>>
<<ADDRESS>>
<<CITY>>, <<ST>> <<ZIP-XXX>>
O Integrity
O Safety
O Quality
O Customer Service
IMPORTANT SAFETY RECALL
Page 2 of 2
MAY FOREST RIVER ASSIST YOU FURTHER?
If you have difficulties getting your vehicle repaired, please contact your FCA at the phone number listed below:
CONTACT PHONE
FCA CUSTOMER SERVICE (800) 853-1403
If you are still having difficulty getting your vehicle/towable repaired in a reasonable amount of time or without change, you
may write to the following address:
For US Owners Please Contact:
Administrator
National Highway Traffic Safety Administration
1200 New Jersey Ave, S.E.
Washington, D.C. 20590
Or you may call the toll free Vehicle Safety Hotline
at 1-888-327-4236 or (TTY: 1-800-424-9153).
Or visit www.safercar.gov and search;
Recall ID: 20V591
SEOCONTENT-END
2 Affected Products
Vehicle
| MAKE | MODEL | YEAR |
| DYNAMAX | ISATA | 2020-2021 |
6 Associated Documents
Recall 573 Report
RCLRPT-20V591-4621.PDF 213.589KB
Recall Acknowledgement
Manufacturer Notices(to Dealers,etc)
RCMN-20V591-3360.pdf 207.103KB
ISSUED Owner Notification Letter(Part 577)
RCONL-20V591-8795.pdf 207.103KB
Recall 573 Report – Amendment 1
RCLRPT-20V591-3153.PDF 213.666KB
Recall 573 Report – Amendment 2
RCLRPT-20V591-7822.PDF 213.763KB
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| UCAN 2 | 1.0 |
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| Actia I+ME Passthru | 2.07 |
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