May 26, 2021 NHTSA CAMPAIGN NUMBER: 21V397000
Incorrect Circuit Breaker In Water Heater
Inadequate wiring protection can increase the risk of a fire.
NHTSA Campaign Number: 21V397
Manufacturer KZRV, L.P.
Components EQUIPMENT
Potential Number of Units Affected 117
Summary
KZRV, L.P. (KZRV) is recalling certain 2021 Stratus and SportTrek trailers. The water heater circuits were wired with an incorrect size circuit breaker, which may prevent the breaker from tripping, and failing to provide adequate wiring protection.
Remedy
Dealers will replace the 20 amp circuit breaker with a 15 amp circuit breaker, free of charge. Owner notification letters were mailed July 13, 2021. Owners may contact KZRV customer service at 1-800-768-4016 ext. 154 or 153. KZRV’s number for this recall is KZ-2021-02.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Plt. 8 Water Heater Breaker Repair Instructions
NHTSA Recall # 21V-397
TC Recall #2021-332
KZ Recall # KZ-2021-02
Step 1: Identify breaker labeled Water Heater in distribution panel. If breaker is 15 amps disregard. If breaker is 20 amps, verify that the water heater is de-energized when breaker is in the off position.
Step 2: Turn off main 30 amp breaker. Remove distribution panel cover and locate water heater breaker. Trace wire from breaker to where wire enters the rear of distribution panel. Determine the color of exterior romex sheathing. If sheathing color is yellow, wire is correctly sized and repair is not necessary. Re-install distribution panel cover and turn on main 30 amp breaker. If sheathing color is white or green proceed to step 3.
Step 3: Remove both wires from 15/20 duplex breaker. Remove 15/20 duplex breaker from distribution panel. Install 15/15 duplex breaker. Install water heater wire in bottom 15 amp breaker. Install remaining wire in top 15 amp breaker. Re-install distribution panel cover. Turn all breakers on. Verify that breaker labeled Water Heater in the distribution panel de-energizes the water heater when in the off position. If so, turn on breaker and repair is complete.
Parts: PN# 123406
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. KZRV has decided that a defect which relates to motor vehicle safety exists in certain 2021 Stratus and 2021 SportTrek models. As a result, KZRV is conducting a safety recall. We apologize for any inconvenience this action may cause you; however, your safety and continued satisfaction are of the utmost importance to us.
Reason for this recall
The vehicles subject to this recall were built with an incorrect circuit breaker. Under certain conditions the wiring could overheat and melt before the circuit breaker trips and could result in a fire that results in property damage, personal injury or death.
What we will do
The remedy is to change the 20 amp circuit breaker which controls the water heater circuit with the proper 15 amp circuit breaker. The repair should take approximately 30 minutes to complete. The repair will be completed free of charge.
What we need you to do
You should contact your selling dealer immediately to schedule a service appointment to have the defect repaired in your vehicle. If you have questions concerning this recall or if you need any assistance, please contact the KZRV Warranty/Service Department by mail at KZRV, L.P., 0985 N 900 W, Shipshewana, IN 46565, or by phone at (800)768-4016 ext. 154 or 153.
If you had appropriate repairs completed prior to receipt of this recall notice, and if you incurred any direct cost in connection with obtaining such repair, you may be eligible to receive reimbursement from KZRV by contacting the KZRV Warranty/Service Department.
SEOCONTENT-START
IMPORTANT SAFETY RECALL
This notice applies to your vehicle: «VIN»
«Owner_name»
«Street»
«City», «State» «Zip»
Dear «Owner_name»:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. KZRV has decided that a defect which relates to motor vehicle safety exists in certain 2021 Stratus and 2021 SportTrek models. As a result, KZRV is conducting a safety recall. We apologize for any inconvenience this action may cause you; however, your safety and continued satisfaction are of the utmost importance to us.
The vehicles subject to this recall were built with an incorrect circuit breaker. Under certain conditions the wiring could overheat and melt before the circuit breaker trips and could result in a fire that results in property damage, personal injury or death.
The remedy is to change the 20 amp circuit breaker which controls the water heater circuit with the proper 15 amp circuit breaker. The repair should take approximately 30 minutes to complete. The repair will be completed free of charge.
You should contact your selling dealer immediately to schedule a service appointment to have the defect repaired in your vehicle. If you have questions concerning this recall or if you need any assistance, please contact the KZRV Warranty/Service Department by mail at KZRV, L.P., 0985 N 900 W, Shipshewana, IN 46565, or by phone at (800)768-4016 ext. 154 or 153.
If you had appropriate repairs completed prior to receipt of this recall notice, and if you incurred any direct cost in connection with obtaining such repair, you may be eligible to receive reimbursement from KZRV by contacting the KZRV Warranty/Service Department.
If after contacting KZRV Customer Service you are still not satisfied we have done our best to remedy this situation, you may also submit a written complaint to: Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, Washington, DC 20590. You may call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153; or go to https://www.safercar.gov.) Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
We apologize for any inconvenience this action may cause you; however, your safety and continued satisfaction are of the utmost importance to us. Thank you for your attention and cooperation in this matter.
Sincerely,
KZRV, LP
Delbert Miller
Vice President Corporate
cc: National Highway Traffic Safety Administration (NHTSA)
Recreational Vehicle Safety Recall Notice
Safety Recall: 21V-397
Safety Advisory: May 27, 2021
Reason for this recall
What we will do
What we need you to do
************************************************************************************************************
IMPORTANT SAFETY RECALL
KZ RV, L.P.
NHTSA Recall Number 21V-397
Transport Canada Recall Number 2021-332
Date: May 27, 2021
TO: KZ RV Dealer
Problem
The vehicles subject to this recall were built with an incorrect circuit breaker. The circuit breaker may not trip and protect the wiring and could result in a fire resulting in property damage, personal injury or death.
RANGE OF VEHICLES INVOLVED:
• 2021 Stratus
• 2021 SportTrek
WARRANTY REIMBURSEMENT:
A notice of this recall has been sent to affected retail owners. A copy of the Owner’s letter is included for your review. They may request that you complete the repair. If so, please follow the warranty reimbursement procedure. If the unit and/or units are in your inventory, or if you are requested to perform the repair for the retail customer, please complete the advised repair and send in a warranty claim referencing this recall number for reimbursement. The time allowed for repair is 30 minutes.
SERVICE ACTION:
Replace the 20 amp circuit breaker which controls the water heater circuit with a 15 amp circuit breaker.
encl. – Owners Letter
Delbert Miller
Vice President Corporate
SEOCONTENT-END
2 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| KZRV | SPORTTREK | 2021 |
| KZRV | STRATUS | 2021 |
8 Associated Documents
Recall Acknowledgement
RCAK-21V397-3352.pdf 646.154KB
Remedy Instructions and TSB
RCRIT-21V397-3880.pdf 77.966KB
Defect Notice 573 Report
RCLRPT-21V397-7520.PDF 213.352KB
Manufacturer Notices(to Dealers,etc)
RCMN-21V397-1793.pdf 145.117KB
ISSUED Owner Notification Letter(Part 577)
RCONL-21V397-2722.pdf 227.845KB
Recall 573 Report – Amendment 2
RCLRPT-21V397-4190.PDF 213.376KB
Recall Quarterly Report #1, 2021-3
RCLQRT-21V397-3961.PDF 211.133KB
Recall Quarterly Report #2, 2021-4
RCLQRT-21V397-5888.PDF 211.233KB
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