March 25, 2022 NHTSA CAMPAIGN NUMBER: 22V184000
A stowed griddle connected to propane increases the risk of a fire.
NHTSA Campaign Number: 22V184
Manufacturer Forest River
, Inc.
Components EQUIPMENT
Potential Number of Units Affected 1,561
Summary
Forest River
, Inc (Forest River
) is recalling certain 2022 Palomino Puma and Puma XLE fifth wheel and travel trailer recreational vehicles. The exterior micro kitchen griddle may be stowed while still connected to propane.
Remedy
Dealers will install a bracket to prevent the griddle from being stowed when connected to the propane line, free of charge. Owner notification letters were mailed April 12, 2022. Owners may contact Forest River
customer service at 1-574-642-0588. Forest River
’s number for this recall is 51-1494.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
RECALL 22V184, 2022-138 REMEDY INSTRUCTIONS
| Make(s): PUMA Model(s): MANY, SEE BELOW Model Year(s): 2022 | Repair Code: RC-029-03-00-004172 Allotted Time: .30 HRS. Inspection Code: RC-029-05-00-004171 Allotted Time: .10 HRS. |
| Concern: The exterior griddle may be stowed while in use and increase the risk of fire. | Photo(s) Required: YES Prior Authorization Required: YES Part(s) Kit Number: F100189268 Part(s) Return: NO |
Disconnect the vehicles’ battery Positive and Negative, disconnect any House battery(s) Positive and Negative, if equipped with a generator ensure it is off and lastly, ensure the vehicle is disconnected from shore power. Block any tires/wheels to prevent the vehicle from rolling. Failure to do so may result in electrocution, fire or other personal injury, property damage and/or death.
CERTAIN 2022 MODELS: PUT30RKQS, PUT31FKRK, PUT32MBDS, PUT22FKC-425, PUT25BHFQ-1, PUT25RKQB-1, PUT26FKDS-1, PUT26RBSS-1, PUT26RLS-1, PUT28DBFQ-1, PUT28RKQS-1, PUF253FBS PUF255RKS, PUF257RESS, PUF265RDS & PUF315BHTS
STEP 1: REFERENCE FIGURE 1 FOR REMEDY INSTRUCTIONS;
INSTALL THE BRACKET ON THE LEFT SIDE OF THE BAGGAGE DOOR, ON THE INSIDE LIP OF THE BAGGAGE DOOR AS SHOWN.
THE BOTTOM OF THE BRACKET NEEDS TO BE LOCATED 4 ¾” FROM THE FLOOR
This Notice applies to your vehicle VIN listed above.
Dear Forest River
Customer:
This notice is sent to you in accordance with the requirements Motor Vehicle Safety Act. This notice is also sent in accordance with the requirements of the United States’ National Traffic and Motor Vehicle Safety Act. Forest River
has decided that a defect, which relates to the motor vehicle safety, exists in certain 2022 Puma Fifth Wheel and Travel Trailer Recreational Vehicles. This is to inform you that your vehicle may contain a defect that could affect the safety of a person.
WHAT IS THE DEFECT/NONCOMPLIANCE?
The exterior micro kitchen griddle may be stowed while still connected to LP Gas.
EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL.
If the griddle is stowed while still connected to LP Gas the chance of a fire increases.
WHAT IS FOREST RIVER AND OUR DEALERSHIPS GOING TO DO?
Forest River
is notifying dealerships of the recall. You may have the recall corrected at any Forest River
dealership. Dealer/Service Centers will install a bracket on the existing griddle tray which will not allow the griddle to be stowed while LP Gas is connected. It is preferable if you have your selling dealership perform the remedy. Forest River
completely covers your cost for the remedy; you will not receive any bill of sale for anything covered under the above recall number.
WHAT SHOULD YOU DO?
Please contact your dealer immediately and request a service appointment to schedule the free remedy. The vehicle Owner is responsible for arranging to have the work completed. Please state you have been notified by Forest River
of having a recall in process for your vehicle and provide the recall number for the dealership. It is also helpful to the dealership to have a copy of this letter when you take your vehicle in for the recall remedy.
You may also visit www.forestriverinc.com for dealer locations.
HOW LONG WILL THE REMEDY PROCESS TAKE?
The estimated time of repair is .30 hours. However, the dealership may need to keep your vehicle or schedule an appointment with you for a later date to fit into their regular service schedule.
WHAT IF YOU HAVE PREVIOUSLY PAID FOR REPAIRS TO YOUR VEHICLE FOR THIS PARTICULAR CONDITION?
If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized.
Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall.
Please send the service invoice to the following address:
Puma
Forest River
, Inc.
Attn: WARRANTY MANAGER
2551 Century Dr.
Goshen, IN 46528
Chronology :
On March 21, 2022 during a routine Corporate Quality Audit, this concern was caught. During research into the issue on March 22, 2022, it was discovered this started on September 20, 2021.
On March 22, 2022, the griddle tray was switched back to the original design.
On March 25, 2022, Forest Rivers Corporate Recall Committee voted to recall.
1 Affected Product
Vehicle
| MAKE | MODEL | YEAR |
| FOREST RIVER | PUMA | 2022 |
8 Associated Documents
Recall Acknowledgement
RCAK-22V184-7202.pdf 645.821KB
Defect Notice 573 Report
RCLRPT-22V184-2534.PDF 215.713KB
Remedy Instructions and TSB
RCRIT-22V184-8184.pdf 156.854KB
Manufacturer Notices(to Dealers,etc)
RCMN-22V184-4896.pdf 204.573KB
ISSUED Owner Notification Letter(Part 577)
RCONL-22V184-0036.pdf 172.148KB
Recall Quarterly Report #1, 2022-2
RCLQRT-22V184-8897.PDF 211.129KB
Recall Quarterly Report #2, 2022-3
RCLQRT-22V184-9214.PDF 211.225KB
Recall Quarterly Report #3, 2022-4
RCLQRT-22V184-6040.PDF 211.316KB
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Page 1 of 1 RECALL 22V184, 2022-138 REMEDY INSTRUCTIONS Make(s): PUMA Model(s): MANY, SEE BELOW Model Year(s): 2022 Concern: The exterior griddle may be stowed while in use and increase the risk of fire. Repair Code: RC-029-03-00-004172 Allotted Time: .30 HRS. Inspection Code: RC-029-05-00-004171 Allotted Time: .10 HRS. Photo(s) Required: YES Prior Authorization Required: YES Part(s) Kit Number: F100189268 Part(s) Return: NO Disconnect the vehicles’ battery Positive and Negative, disconnect any House battery(s) Positive and Negative, if equipped with a generator ensure it is off and lastly, ensure the vehicle is disconnected from shore power. Block any tires/wheels to prevent the vehicle from rolling. Failure to do so may result in electrocution, fire or other personal injury, property damage and/or death. CERTAIN 2022 MODELS: PUT30RKQS, PUT31FKRK, PUT32MBDS, PUT22FKC-425, PUT25BHFQ-1, PUT25RKQB-1, PUT26FKDS-1, PUT26RBSS-1, PUT26RLS-1, PUT28DBFQ-1, PUT28RKQS-1, PUF253FBS PUF255RKS, PUF257RESS, PUF265RDS & PUF315BHTS STEP 1: REFERENCE FIGURE 1 FOR REMEDY INSTRUCTIONS; FIGURE 1 STEP 2: CLAIM THE REPAIR CODE. THE BOTTOM OF THE BRACKET NEEDS TO BE LOCATED 4 ¾” FROM THE FLOOR INSTALL THE BRACKET ON THE LEFT SIDE OF THE BAGGAGE DOOR, ON THE INSIDE LIP OF THE BAGGAGE DOOR AS SHOWN.
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IMPORTANT SAFETY RECALL Page 1 of 2 April 12, 2022 This Notice applies to your vehicle VIN listed above. Dear Forest River
Customer: This notice is sent to you in accordance with the requirements Motor Vehicle Safety Act. This notice is also sent in accordance with the requirements of the United States’ National Traffic and Motor Vehicle Safety Act. Forest River
has decided that a defect, which relates to the motor vehicle safety, exists in certain 2022 Puma Fifth Wheel and Travel Trailer Recreational Vehicles. This is to inform you that your vehicle may contain a defect that could affect the safety of a person. WHAT IS THE DEFECT/NONCOMPLIANCE? The exterior micro kitchen griddle may be stowed while still connected to LP Gas. EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL. If the griddle is stowed while still connected to LP Gas the chance of a fire increases. WHAT IS FOREST RIVER
AND OUR DEALERSHIPS GOING TO DO? Forest River
is notifying dealerships of the recall. You may have the recall corrected at any Forest River
dealership. Dealer/Service Centers will install a bracket on the exisitng griddle tray which will not allow the griddle to be stowed whille LP Gas is connected. It is preferable if you have your selling dealership perform the remedy. Forest River
completely covers your cost for the remedy; you will not receive any bill of sale for anything covered under the above recall number. WHAT SHOULD YOU DO? Please contact your dealer immediately and request a service appointment to schedule the free remedy. The vehicle Owner is responsible for arranging to have the work completed. Please state you have been notified by Forest River
of having a recall in process for your vehicle and provide the recall number for the dealership. It is also helpful to the dealership to have a copy of this letter when you take your vehicle in for the recall remedy. You may also visit www.forestriverinc.com for dealer locations. HOW LONG WILL THE REMEDY PROCESS TAKE? The estimated time of repair is .30 hours. However, the dealership may need to keep your vehicle or schedule an appointment with you for a later date to fit into their regular service schedule. WHAT IF YOU HAVE PREVIOUSLY PAID FOR REPAIRS TO YOUR VEHICLE FOR THIS PARTICULAR CONDITION? If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized. Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall. Please send the service invoice to the following address: Puma Forest River
, Inc. Attn: WARRANTY MANAGER 2551 Century Dr. Goshen, IN 46528 DEPARTMENT OF COMPLIANCE VEHICLE SAFETY AND RECALL MANAGEMENT BUILDING 11 423 N MAIN ST MIDDLEBURY, INDIANA 46540-9218 NHTSA RECALL: 22V184 CANADA RECALL: 2022-138 FR ID: 51-1494 <> <> <
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